The door locks keep locking and unlocking at low speed or when I come to a stop

- Orangevale, CA, USA

My CRV's door lock has been broken on and off for years now. I assumed it was a problem with the battery in the key or the key itself. I really became a problem a few months ago when the door would not open even with the key inserted into the lock. I would have to use the automatic lock and unlock buttons several times and then insert and turn the key before it would open. I did not know if or when the lock would fail permanently and I would be locked out of my car. This is a safety issue because I could have been stranded outside alone, or worse, stranded on the road with my infant. I understand that Honda settled a class action lawsuit for this known problem. (Kevin Davitt, et al. v. America Honda Motor Co., Inc., et al., Case No. XXX, in the U.S. District Court for the District of New Jersey.) I never received notice that there was a recall for this door actuator problem or that I was eligible to be a part of the class action. I contacted Honda and they insisted that I get a diagnostic though their dealership. They said I might be eligible for some sort of "good will" refund. I paid for the diagnostic and the repair, which was over $400. The service center at the dealer even said it was a known problem and that I should get something. Honda called me to deny the claim because they said I was out of warranty. They knew I was out of warranty when I contacted them in the first place. I would have gone to a local repair shop if I had known that they were using this as a ruse to get repair costs from me. The problem is that they knew that people were getting locked out of their cars and they didn't tell anyone. They knew that I was potentially part of the class of people who could have gotten relief but they didn't contact me. I don't think that they should leave people stranded out on the road or struggling with their door locks in this day and age when people get robbed or attacked a shopping centers and gas stations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Alpharetta, GA, USA

Car was sitting still in traffic on hwy. was hit directly from behind at 76 mph. The gas tank was crushed and car exploded into flames. Passenger could not be rescued. Left front panel hit, air bag did not inflate.

- North Chesterfiled , VA, USA

Received the notice about the safety recall in May, made an appointment with Honda for June 14th. On June 6th, they cancelled my appointment because the parts for this recall are on backorder. They told me they'd call me when the parts are available but no one has called me back.

- North Plainfield, NJ, USA

On June 7, 2023, I took my 2010 Honda CRV to the Honda dealer for two safety recalls. 1. Airbag recall: They repaired the airbag. 2. Rust recall "Rear Frame Brace Safety Recall": When I dropped the car off, they inspected it and said the rust recall could not be completed because of the severe rust. They issued me a rental until they could complete the process for a possible buy-back. They then called me to say the rust recall "repair" was complete. When I went to pick up the care, they said they could not pass it through inspection. I then took it to my local repair shop for inspection and they said it could not pass. The mechanic showed me underneath the severe rust damage. He lightly touched it with a screwdriver and chuncks of rust fell to the floor. Even though Honda placed two small brackets under the car, the rust is very severe. I do not feel safe driving this vehicle. Also, I feel vulnerable to being pulled over because of the expired inspection sticker. Please advise as to what to do. This is my only vehicle and I depend on it to get to work, etc. I do have photos of the underneath of the car showing the rust and the repair brackets.

- Blue Hill, ME, USA

I drove my car to Honda City Chicago on June 24 for the safety recall problem. But Honda city Chicago failed to remedy the safety recall problem and they said they couldn't fix it. And they held my car in the repair shop and wouldn't allow me to take my car away. They told me to contact Honda company directly. On June 26 Monday, I called Honda. The staff said she would transfer my case to case manager and would get back to me in three days. However, since then, I called Honda company almost everyday but there was always nobody answering my phone call. My car has stayed in Honda City Chicago for two weeks now and I couldn't see any progress they are making for my car!

- Chicago, IL, USA

2010 HONDA CR-V- Consumer has letter addressed to Honda Automobile Division in Trenton, NJ. Consumer received recall notice and too the vehicle in for repair. Consumer was told at the appointment the part was not available and would need to be ordered. Kelly Hinda called the consumer to make ant appointment for a designated day, that consumer could not make, because of an appointment with doctor the doctor the same day. Consumer was not given an option if a alternate date for repair. Consumer called the customer service line and a complaint was filed. Consumer feels Honda should provide a loaner while the proper bracket is located for the CRV.

- Lynn, MA, USA

The rear trailing arm on the driver side of the vehicle broke away from the frame causing the wheel assembly to jam under the vehicle, bringing it to an abrupt stop. My daughter was driving the car at the time. The failure occurred while she was pulling into the entrance of the hospital where she works, blocking the entrance to the hospital. Fortunately the failure did not occur minutes earlier while she was driving on the highway. Service technicians at Honda of Mankato, MN confirmed the trailing arm broke away due to frame corrosion. The vehicle is currently located at Honda of Mankato. There were no warning lamps, messages or other symptoms of the problem prior to the failure.

- Cohasset, MN, USA

When I started driving the vehicle in 2021, I noticed it had a weak power and it was shaking. I purchased a set of four new coils, and spark plugs at the suggestion of a mechanic. I have had to change coil number 3 -three times since then and less than 3000 miles driving. This has to be a magnufacturing issue. I need someone to look at this issue to see why it is giving me so much problems.

- Nashua, NH, USA

On my 2010 Honda CRV, the rear frame stiffener became excessively corroded over time which resulted in frame stiffener perforation. On 10/18/22, the rear trailing arm separated from the vehicle's body while I was driving, forcing loss of control until I could bring the vehicle to a stop. I called my auto service provider to come and examine the problem which he confirmed that the rear trailing arm had separated from the body, the car was undrivable, and needed to be towed to Butler's Body Shop. The body shop confirmed that the rear trailing arm was separated from the body, that the right and left trailing arms, the right and left rail assembly, and the left axle assembly would need to be replaced. I learned that there was a safety recall issued by Honda Canada for Rear Frame Stiffener Corrosion for 2007-2011 Honda CRV's. I contacted American Honda to report the issue and was told since there was no recall from them for my vehicle that there would be no reimbursement from them to fix my 2010 CRV. The same problem for the same vehicle warrants a safety recall from Honda Canada but not from American Honda? Makes no sense. My Honda case # is 13433028. Please investigate before a serious accident occurs. I have pictures of the corrosion and copies of the invoices which detail the repair.

- Dallas, PA, USA

2010 Honda CR-V. Based on a HONDA dealer report and diagnosed in Las Vegas, Nevada, on August 27, 2022. The A/C compressor, coil and A/C system clutch burned out during a trip through high dessert on Interstate 15 north from California to a trip to Las Vegas, Nevada. Temperature 107 degrees, heavy raining and in the middle of flash warning storm. According with Mechanic and HONDA Service advisors at Nevada's HONDA dealership, the A/C compressor's friction also, most likely rested engine power and proper performance to engine water pump and engine alternator. During this incident, we (My spouse and I) were so concerned of vehicle total engine failure and monitored engine temperature constantly, during remaining part of the trip. We continued traveling at reduced speed at approximately 40 miles per hour due to heavy rain and high altitude. We were forced to stop and reduce the speed to 15 miles per hour due to lack of visibility and poor engine performance and lack of power. The A/C compressor and A/C clutch burned-out completed, and A/ C ceased to fully operate. Cost of repair is estimated at $2,934.55 This incident has similar conditions and A/C system failure, as previously reported in NHTSA complaint No. 10056005

- Long Beach, CA, USA

The passenger side door lock is not unlocking. I need to click the locking (inside the car) and hold it unlock. When I put on park, the door will not unlock. When I use my key to unlock the doors, the passenger side lock does not unlock. I have no option to leave the passenger side door locked and unable to used that door. It is a big safety issue. This issues need to be fixed by the manufacturer.

- Abilene, TX, USA

The passenger side door lock is not locking. I need to click the locking (inside the car) multiple times to lock. When I put on park, the door unlocks. When I use my key to lock the doors, the passenger side lock does not lock. I have no option to leave the passenger side door locked when I am outside the car. It is a big safety issue. This issues need to be fixed by the manufacturer.

- San Diego, CA, USA

I put my car in Drive after I got the green light to exit the car wash and the car surged forward and continued accelerating, knocking over several installations and going over a median separating the car wash from the roadway. The car ended up on the roadway, finally slowed down by multiple collisions and I was able to get control of it and get it parked and wait for the police to come. By some miracle, no-one was hurt, but the car was completely out of control. It just wouldn't stop or slow down. It was the most bizarre experience I have ever had and I fear it will not or cannot be investigated. I have informed my insurance company and my hope is that they can find something showing that the car malfunctioned.

- Syracuse, NY, USA

Driving at highway speeds, the rear driver side wheel assembly detached at the frame causing an unexpected fishtail to a stop. Fortunately the roads were icy that the tire was able to skid and we avoided rolling over. After researching this issue online I found that these CRV's are being recalled in Canada for excessive corrosion to rear frame stiffeners years 2007-2011 resulting in what happened to us. Why is this not being done in the United States?

- Marquette, MI, USA

2010 Honda CR-V, blows cold on drivers side and hot on passenger side when heater is on. Every attempt to change settings were unsuccessful in any change. This is happening when in parked position or while driving.

- Louisville, KY, USA

Ac compressor stopped working

- Cape Coral, FL, USA

No access to spare tire cannot access spare tire in hatchback - unable to open hatchback due to lock actuator failure and vehicle is not equipped with an external unlock mechanism at the hatchback. Unsafe if a tire fails. No access to the spare tire.

- San Dimas, CA, USA

Locks intermittently lock and unlock while driving and in park. This afternoon my son was locked in the car for several minutes as we prayed and waited for them to unlock again to get him out in the blazing Florida heat. This is definately a safety hazard.

- Orlando, FL, USA

Honda air conditioning. My car has had nothing but problems with its air. My air died again & when I went online I saw that Honda had a class action suit that I was never informed of, which involved my car. I spoke with Honda on Friday & they asked me to bring my car in for diagnostic, which I did the next day in 95 degree heat. When the dealership found out I was aware of the class action suit & that I had contacted Honda, they did everything they could to shift blame for the problem onto us, as my husband had put freon into the car. The diagnostic was supposed to be free, but within minutes, their rep was asking me to pay $225 for a diagnostic, which I can't afford, as I am disabled. When the car was finished they told me that they wouldn't cover anything, as it was my husbands fault the condenser was bad & that it would be $1800 to have it fixed or I could trade it in on another car. Oh, & that I shouldn't use the air system at all, as it could spew out metal shards which could cause further damage. If we had been notified that there was an issue with the air, we would have never touched the system, & to me it seemed that Honda is trying to screw Honda owners over by not taking responsibility for something that should have been recalled. There are thousands of complaints filed about this issue & I'm sure there are thousands more people, like myself, that had no knowledge that there was a defect in this system. They notified me when my car had the problems with catching fire, & notified & then took their sweet time replacing my airbags, so why wouldn't they notify me about something as serious as metal shards blowing into my face & body" I am disabled & only use my car to get back & forth to my medical appointments & can't afford $1800 for a car I only use occasionally? it is a 2010 with 52K miles. Can someone help Honda owners please"

- Absecon, NJ, USA