6.0
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 1,000 miles
- Total Complaints:
- 1 complaints
Most common solutions:
- not sure (1 reports)
This problem may be covered under warranty. Ask your Honda dealer.
6.0
fairly significantThis problem may be covered under warranty. Ask your Honda dealer.
Car purchased new from Autowest Honda in Roseville. At first, dealer was dismissive about driver's seat height adjustment not holding. Then dealer replaced seat frame; that didn't solve issue. Lever taken off seat and owner drove it for 2 1/2 wks, after which dealer could see seat adjustment still didn't hold. Seat frame replaced a second time. Still losing height. Amer. Honda engineers now want to take seat lever off again & have service manager drive it, giving me (owner) a rental car. When I objected, saying that this had already been done and where was the trust in the consumer, Serv. Mgr. said, "Well, you know, there are a lot of dishonest Lemon Law-type people out there, and we just have to make sure ourselves". I feel Autowest is discriminating against me, and using bullying tactics, by asking me to repeat a test that had already been done and verified by their techs. I am getting ZERO help from Amer. Honda Consumer Case Mgr. in Torrance, nor even a call-back from Autowest Honda's owner/mgr. This has been going on for over 6 months, with no fix. I want a replacement car. They sold me a defective brand new car, and they're running me around in circles. I would NEVER go near Autowest Honda for another car, and dealing with AmericanHonda reps in L.A. is a nightmare of the highest order. It is a black hole there in Torrance.
- eastwood, Sacramento, CA, US