6.4
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 11,146 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Started vehicle while stopped and low beams did not come on and low beam headlights have failed to work properly. Daytime lights and high beams continue to operate.
- Hendersonville, TN, USA
Low beam headlight switch failed and lost both low beam headlights at exactly same moment. Clearly a safety risk for night driving. I see Honda has recalled this switch in past models. Failure occurred while driving at night.
- Denver, CO, USA
Air bag light stays on and head light frequent replacemeny
- Randallstown, MD, USA
When driving at night the running lights turn off by themself.
- Marrero, LA, USA
[xxx] reports high beams much lower intensity than low beams. They do not illuminate the road ahead at any speed. Must use low beams only. Safety hazard. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Beaufort, SC, USA
The high beams lights in my Honda are a safety hazard, they aren't bright and don't light the road up at all. Its so bad that even if you leave the high beams on the oncoming traffic doesn't even notice they are on. I cant believe Honda would allow something this unsafe to go to the customer. I have brought my vehicle to numerous Honda dealers and they say there is nothing they can do because there isn't any recalls or safety bulletins pertaining to headlights on the 2012 Honda. This needs to come to a head before someone gets seriously hurt by this horrible design. I have seen numerous chat boards online discussing the same issue I am having. Why should we as customers have to suffer from this poor design tactic. Hopefully something can come of this soon.
- Germantown, NY, USA
I. headlights are terrible. I only drive occasionally at night. The high beam points too high and the low beam too low. I asked rep in service dept. At don jacobs, lexington, ky and he advised the headlights are set at factory. They could not do anything to adjust them. I don't think he even made out a report. But the more I think about it, Honda should have a "fix" for this problem. 2. battery. Local temps have been -/+ zero outside. My Honda is parked in garage and temps in this cold weather in my garage is 34 degrees, average.. my Honda "groans" when starting, but so far has managed to get started. I have not mentioned this to don jacobs as I didn't think they would do anything about it. They would probably say "it was set at factory".
- Danville,, KY, USA
The head lights are extremely poor very very poor I could see better with a led flashlight the lights point up at the trees on high and point down on low... you can not see anything on high.. I almost hit 2 people walking on the road and also countless deer.. changing the bulbs did not work.. the hole head light assembles need to be redesigned or the lowbeam bypassed so that the low and high are on at the same time... I am sure you have had complaints before due to the thousands and thousands of complaints online just google it I did that's how I found out it was just not me when I get arrested for hitting someone due to my headlights sucking I will be filing a class a law suit against Honda.
- Factoryville, PA, USA
The contact owns 2012 Honda CRV. The contact stated that the headlights failed to provide proper illumination coverage. The dealer adjusted the headlights several times however the failure was not corrected. The low beam headlights would not provide coverage overhead or on the sides of the vehicle. The high beam headlight would illuminate much higher than normal. The manufacturer was contacted and advised that the headlight failure was not a manufacturing defect. The vehicle was not further repaired. The failure mileage was 7,737 and the current mileage 24,000.
- Paeonian Springs, VA, USA
I have had the headlights adjusted 3 times. There is insufficient light to drive by at night. I do not feel safe on the road in this vehicle after dark. The dealer said it is the nature of the new reflective lights which do not shine out. He said there is nothing else they can do to fix them. I reported the issue to Honda America and they say they will do nothing unless the lights are defective. Apparently not being able to see at night is not a defect. I have to drive with them on high beams to be able to see at all and if I switch to low beam upon meeting another vehicle I have to come to a dead stop as I cannot see where I am in the road. There is no beam which is directly in front of your drive path. Low beam with fog lights or high beam; neither is sufficient light to drive by. I live in a rural area with no street lights and lots of deer. I need the headlights replaced on this vehicle to be a safe driver. I have seen other complaints on the internet and am asking the nhsa to force Honda to recall these vehicles to have the lights replaced with a different type of lighting. I barely feel able to drive on familiar roads there is no way I can take this vehicle to an unknown area at night. Please recognize this issue as a safety hazard. I am not interested in a law suit. I just want to be safe in my 2012 Honda CRV.
- Clintwood, VA, USA
For the first time since purchasing the vehicle in February 2012, I was driving in dark and rainy conditions this morning, taking our son to school. I had both the headlights and fog lights on, and I was amazed that the lights hardly lit up the road in front of me at all. The car was clean and the light lenses were not dirty at all. I couldn't believe how poor the car's front lighting was in these conditions. Normally, when it wasn't raining, I thought the car's lights were sufficient. Not great, but sufficient. Since Honda does not offer any higher intensity head light bulbs, I will check with aftermarket suppliers. Honda is known as a very safety conscious car company. Having headlights that perform so poorly in the rain seems like a safety related defect to me. Many vehicles on the road today have much better and brighter headlights. Considering the price of the 2012 Honda CR-V ex-L, it seems like Honda should have installed higher intensity or even xenon headlights.
- Smyrna, GA, USA
I would like to lodge a formal complaint in regards to the head lights on the Honda CR-V. the 2012 and 2013 models both suffer from very dim headlights. While the brightness may be enough to pass ntsb regulations; in practice, they are much more dim than most if not all modern vehicles. I am a member on multiple forums sites and there are a great deal of CR-V owners that feel the headlights in the CR-V while adequate; could be much better and add to safety. Many owners have taken to replacing entire headlight assemblies in favor of hid ballasts while others have tested various brands of after-market bulbs. On dark roadways; there is not enough light produced by either the low or high beam to fully illuminate the path in front of the car and the corner lighting is poor at best. I feel that Honda should take ownership and offer it's customers a better lighting option from the factory.
- Newburgh, NY, USA
The contact owns a 2012 Honda CR-V. the contact stated that the headlights were extremely dim. The vehicle was taken to the dealer where they advised her that they would adjust the headlights. The vehicle was repaired. The contact stated that after having the adjustment performed, the failure recurred. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 3,000. The current mileage was approximately 5,000. Updated 1/23/13 updated 02/07/2013*
- Salem, NH, USA
- Crittenden, KY, USA