8.0

pretty bad
Typical Repair Cost:
$320
Average Mileage:
73,500 miles
Total Complaints:
2 complaints

Most common solutions:

  1. replace (2 reports)
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This problem may be covered under warranty. Ask your Honda dealer.

problem #2

Jan 012018

CR-V EX 2.4L

  • Automatic transmission
  • 63,000 miles

Problem was fixed under warranty but reappeared after 30k more miles. I personally know 3 people with the exact same problem

- Kevin O., Fairfax, VA, US

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problem #1

Nov 012022

CR-V V6

  • Automatic transmission
  • 84,000 miles

I took my 2013 CRV car into my mechanic about the metal grinding noise I hear when I start up the car in the morning. They didn't find any problems, but pulled up a Service Bulletin 09-010 dated Feb. 25, 2017 about the VTC Actuator.

I called Honda Customer Care and the woman said that the warranty covers the period from its original purchase in 2015 for 36K miles. I gave her the Service Bulletin information, but it wasn't in her system. Yet my mechanic pulled up a copy!

Why doesn't Honda cover this part after the 36K miles? I guess they manufacture defective cars!? I bought the car from CarMax in 2020 with 60K miles. I didn't see anything on Consumer Reports website or online about this problem, so I bought the car.

My mechanic gave me the Service Bulletin and told me to see the dealer to get it fixed and suggested I let them diagnose the problem. They didn't look for this problem; instead they fixed the tensioner, drive belt and the serpentine belt for $838. I took it back and gave them the copy of the Service Bulletin. Now, they are asking me to pay parts of $310 and they won't charge me labor. I won't recommend Honda to anyone.

- Kenna V., San Diego, CA, US

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