8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
18,250 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Mar 012016

CR-V

  • Automatic transmission
  • 18,250 miles

For the past several weeks I have been unable to listen to my Pandora through the auxilliary USB connection. When plugged in the sound is tinny and very dim (volume to 40 and still barely audible). I have been to dealership and we tested the theory that it might be the cord I was using but when another IPhone was plugged in it was fine. We even tested a different cord and no change. My husband's phone has no problems but neither of the other phones are a 6 Plus like mine. I have deleted, re-booted, downloaded again and again and still nothing!

I went to Verizon and we tested the theory that the phone port might be bad so it was cleaned and re-tried. I also tried You Tube just to ensure that it wasn't just Pandora, and it was not audible either. (By the way, the Bluetooth works beautifully in the car.) Verizon sent me a replacement phone based on the assumption that it might be something with the phone, even though for a year the USB and the IPhone 6 Plus were compatible. The replacement phone does the same thing!! I am totally baffled and mildly put off by the fact that the technology has failed me. Has anyone else had a similar experience because I am looking for answers.

- Teri W., Kankakee, IL, US