10.0
really awful- Crashes / Fires:
- 13 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20,698 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Honda CR-V. The contact stated that while his son was driving 45 MPH in the rain, the son rear ended the vehicle in front. The contact's vehicle was in the middle lane and the vehicle in front was stopped at the traffic light. The contact stated that the brake pedal was depressed but failed to stop the vehicle immediately. The air bags did not deploy. The contact's son, and the contact, who was a passenger, were not injured. A police report was filed. The insurance company was contacted. However, the contact was informed that the vehicle could not be repaired and referred the contact to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed that the right side brakes and rotor had frozen and failed. The contact was informed that the brakes, exhaust and muffler had a leak. The vehicle was repaired. The contact stated that in March the vehicle had maintenance work and no leaks were found. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.
- Wall Township, NJ, USA
My daughter recently experienced a braking system failure in our 2015 Honda CR-V EX while backing down a steep driveway. She has reversed the car down the same driveway many times in the past without incident. This time, she was unable to stop the vehicle, despite pushing on the brake pedal as hard as she could. The brake pedal was very firm while she was pushing on it, even though the car remained running throughout the incident. Fortunately, nobody was injured and the car stopped after jumping a curb and hitting a dirt embankment. She was able to use the rear-view camera to navigate the CR-V down the driveway and across the road to its final stopping point, narrowly avoiding hitting an oncoming car. Upon inspection, our local Honda dealership could not find any problems with the braking system. The pedal is no longer hard to push and the brakes are working normally again. Given the symptoms and the information my dealership provided, I requested a replacement of the brake booster. However, no cause for the failure was identified and the dealership did not provide any repair recommendation since the problem is not reproducible. Here's brief answers to the specific questions presented on the NHTSA vehicle complaint form: - What component or system failed or malfunctioned" Brakes - Is it available for inspection upon request? Yes - How was your safety or the safety of others put at risk? My daughter was unable to stop the vehicle with the brakes and almost hit an oncoming car. - Has the problem been reproduced or confirmed by a dealer or independent service center? No - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has only been inspected by our local Honda dealership. They were unable to find any problems with the braking system. - Were there any warning lamps, messages or other symptoms of the problem prior to the failure"
- Paoli, PA, USA
Brake peddle depresses so far that the gas peddle can also be depressed while pushing hard on the brake peddle. My wife does not usually drive this can. When my wife tried to stop in the driveway when bringing me home from the hospital she applied the the brakes fairly hard and when the car did not stop she pressed even harder and the engine speed up resulting in her hitting the back of her Chevy trail Blazer. It is my opinion that the geometry of the brake peddle is too close to the gas peddle, I have never driven a car with the brake peddle being located to close to the gas peddle..I would also put part is not most of th blaime on the fact that the brake peddle depresses too far as if the system was not bled properly when the car was produced, and that air was left in the system. The car was like this since I picked it up and the brake system has never been worked on by anyone. I mentioned this to the dealer, and they could not be bothered to bleed the brakes. Tihis is a serious safety issue if someone walked between the two cars serious injuries would have resulted.
- Manchester, CT, USA
2015 Honda CR-V SUV was traveling highway speed (55mph) in adaptive cruise control mode. Weather at the time of impact was 50F. Adaptive cruise control failed to detect vehicle in front and acceleration occurred resulting in impact.
- Yorktown, VA, USA
Replaced parking brake shoes that were down to bare metal and adjusted same. Brake cables have stretched and will not hold vehicle on even a gentle slope when fully engaged by foot petal pressed all the way to floor. Honda eliminated any parking brake adjustment on this model? this is a very common and very dangerous condition that Honda says can not happen. Whatever you do, do not stand behind a Honda CRV with floor activated parking brake as the car will roll over you an a hill in neutral guarantied! no hope to use as an actual emergency brake at all as it will not slow down the vehicle appreciably when moving in neutral. Honda should not be allowed to sell this vehicle in the usa as this cable stretching is a clear and present lethal danger to all. Make them fix this non-adjustable parking brake cable or take the vehicles off the road. Tightening the brake shoes to the brake drum only heats up the brake shoes and tears off the very thin parking brake shoe pads. No common sense went into the decision to eliminate the adjustment capability of this brake cable parking brake system at all. Situation is very dangerous to allow Honda to not recall this parking brake non-adjustable cable system and replace same with an adjustable parking brake cable system. Very easy fix by manufacturing a new floor parking brake petal with incorporated cable adjustment screws. People will be injured and people will die if this is allowed to remain effectively unaddressed by Honda motor company.
- Pahoa, HI, USA
In purchasing a used CRV 2015 from a Honda dealer in shingle springs, ca I have found less than honest information regarding the tires and alignment. I did purchase the Honda care., I have since ( today) brought the vehicle, when driving there is a noticeable pull the right. To another dealership in hopes of finding out the truth about what is wrong with the steering, tires brakes etc.
- El Dorado Hills, CA, USA
The rear left brake on the car is malfunctioning. The car is less than three years old and has average miles, approximately 44,000. Around a week and a half ago, 11.27.18 the rear brake starting to make a rubbing sound similar to a low pad. Within two days the sound went from a low rubbing/squeaking sound to a metal on metal grinding sound. When the brake is depressed then released you can still hear the sound of the worn out interior rear left pad rubbing against the rotor. The caliper is not releasing all the way and is malfunctioning. It takes a good 10 seconds until the caliper fully releases from the rotor and for the grinding sound to disappear. The pads themselves on the rest of the car are approximately 75% full. The car was serviced for an oil change on 10.22.18 and we were told the brakes are great and everything was working perfectly. The rest of the pads are still in great shape except for the rear left interior pad. This happens when the brake is applied until the car comes to a stop. If braking occurs during driving to slow down but to continue driving the sound occurs and continues after the pedal has been released for about 5-10 seconds. Some times releasing the pedal while driving does not fully release the caliper, it has to be used again until it fully releases.
- Churchville, NY, USA
I just bought a 2015 Honda CR-V 4 days ago. I was so happy to get something newer and to be rid of my other problem car. Since having this car it has consistently been vibrating when idle and pushing down the break pedal while in drive like sitting at a light etc. I was told by dealer that's it's normal but it definitely is not normal and unbelievably uncomfortable and distracting while trying to Focus on driving. It's embarrassing that anyone in the car also comments and this was suppose to be a newer car that I was happy about and proud of. I have since seen reviews online of so many of the same complaints. That is absolutely ridiculous and very scary that Honda has not addressed this issue in a few years. What a horrible company to not fix an obvious issue that they've even acknowledged and to just let customers live with something messed up. Honda better step up and fix this issue for those affected instead of being cowards and avoiding it! whether it's a recall or whatever, it is way past due for customers with these vehicles to be happy and listened too! robin
- Painesville, OH, USA
Outer rear brake pads wear prematurely, 1st set wore out at 15K miles, replaced by dealer and not covered. 2nd set lasted 5K miles, also not covered, damaged rotors. Now being told car needs to go back to dealer every few thousand miles for brakes to be inspected
- Langhorne, PA, USA
The contact owns a 2015 Honda CR-V. while driving 5 mph in a driveway, the brake pedal was applied, but failed to respond. The vehicle accelerated and crashed into a tree. There were no warning indicators illuminated. The contact stated that only the side air bags deployed. The contact was injured and sustained multiple bruises and cuts, which required medical attention. A police report was filed. The vehicle was towed to an independent mechanic's holding lot. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 35,000.
- Hailey, ID, USA
I was test driving the subject car in question from a Honda dealership (sport Honda in silver spring, md). The car is certified pre-owned and during the test drive, we drove from the dealership to a nearby neighborhood. 5 minutes into the test drive within the neighborhood the brakes failed while we were driving at a relatively low speed (10-15 mph). More specifically, the brakes became very mushy and had to be depressed all the way to the floor in order to initiate braking. The following dash lights then became illuminated: TPMS, traction control, and power steering. Upon returning the car to the dealership, the salesperson merely pointed out that the car is under warranty. No comment was made about how unsafe that situation was.
- Washington, DC, USA
Rear rotors rusted, scored and pads frozen in the caliper. $200 to fix. Investigated online and found a very common problem and Honda will not stand behind it. Car is always garaged, has average mileage and average Vermont conditions. I have owned many cars with rear discs over the years and have never had this problem, nor have friends I have talked to. Honda attributes the rust to mother nature and therefore not covered by warranty. The obvious conclusion is that it is not where I live, rather the quality of the parts. In other words "defective". trouble is Honda knows it and will not stand behind them. And the answer is to replace poor quality parts with new poor quality parts" nice racket as long as they can get away with it. Am looking to replace parts myself with quality after market parts at a mechanic's suggestion. Will know the job is done right that way. After all brakes, even the rears, are one of the most important parts of any car. If it was just my CRV I could live with that. Problem is it's most likely every one sold in Vermont. I'm currently dealing with Honda corporate about this. Getting the run around as I was told I would. After all, brake failure with average miles and under warranty and it's my fault they rusted in place" at 63 years old all I can say is "just when you think you've seen it all.............you haven't."
- W. Townshend, VT, USA
Vehicle accelerates self and cause accident, flip over while driving
- Carteret, NJ, USA
The contact owns a 2015 Honda CR-V. the contact stated that while driving at undisclosed speed, the rear passenger brake pads fractured which caused extensive damage to the brake rotor. The vehicle was taken to an independent mechanic where the vehicle was repaired. Honda city located at: 7140 henry clay blvd, liverpool, NY 13088, (315) 451-6750, was contacted. The contact was informed that the brake exhibited normal wear. The manufacturer was also contacted and notified of the failure. The contact received case number: [xxx]. the approximate failure mileage was 24,000. Updated 12/13/2017 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Newport, NY, USA
The contact owns a 2015 Honda CR-V. while driving approximately 10 mph on a slope, the vehicle revved and did not stop when the brakes were applied. The contact slowly drove to the end of the slope and was able to stop. The vehicle was taken to three different dealers, but the cause of the failure could not be diagnosed. The manufacturer was made aware of the failure and stated that the vehicle was operating as designed. The failure recurred and was not remedied. Also, while driving approximately 15 mph on a different day, the alternator went out and the battery and check engine indicators illuminated. The vehicle was towed to another dealer where it was diagnosed and the alternator and drive belt were replaced. The failure mileage was approximately 14,600...updated 08/03/17 updated 09/22/2017.. updated 9/27/18
- Monterey, CA, USA
The car is shaking/vibrating when on drive mode while you are on stop stepping on the brake, car also shakes/vibrates during acceleration from a complete stop. This all happened in city streets, hopefully the problem will not arise on the freeway. Already went twice to the dealer dch gardena Honda in gardena California, was not able to fix the problem, they say that that's the normal for the engine, staff also said that go complain to american Honda, instead of fixing what they sold. The most concern is my wife has an accident when she panic during vibration, it was a minor accident, are we waiting to happen this to anybody driving Honda ct-V 2015 model? it will be more dangerous if this fixable problem will happened in the freeway.
- Lawndale, CA, USA
The contact owns a 2015 Honda CR-V. while the brake pedal was depressed, the brake warning indicator illuminated. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
- Hempstead, NY, USA
After 15,000 miles rear brakes had to be replaced. 4 weeks later rotors are pitting
- Port Orange, FL, USA
The contact owns a 2014 Honda CR-V. the contact stated that while at the dealer for routine service, the technician stated that there was premature wear on the rear passenger side brake pads and they needed to be replaced. In addition, the rear passenger side rotors needed to be resurfaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 12,028.
- Little Silver, NJ, USA
- Virginia Beach, VA, USA