10.0
really awful- Crashes / Fires:
- 12 / 0
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 14,411 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driving 25 mph on a straight road, the automatic braking system engaged with beep sound only but not on the dash display as it should. the car was suddenly braked to a stop. nothing was near or in front of the car.
- Anchorage, AK, USA
While driving down a main road, with no other vehicles or obstacles around/in front of me, the Collision Mitigation Braking System (CMBS) beeped/flashed and my car came to almost a dead stop in the middle of the road. This happened without warning, or any previous warning/issues. Luckily no accident happened, as I don't believe a vehicle was behind me (but this could've gone horribly wrong had there been). It was a very windy day. I took it to a Honda dealership the same week, they found no issues and also could not reproduce this. I called Honda Customer Service, who was apologetic, but really no help, and only filed a complaint for me. I see this as being a high potential safety hazard for accidents, etc., and it makes me nervous now driving my vehicle, especially since this is something I cannot turn off. I wanted to file a report here as well, in hopes that investigations are happening for this issue.
- Taylor, MI, USA
We have had this problem more than once but this morning it nearly caused an accident. My husband was driving to work and all of a sudden the car's automatic breaking system caused the car to stop dead, causing the car behind him to have to swerve up on the sidewalk to avoid hitting him. He was not going over a metal plate, there waDSs no car stopped in front of him. This has happened at least ten times in the time we have owned the car and we have been INCREDIBLY lucky that it has not caused an accident, but it's still clearly a problem. We have complained about this to the dealership when we bring it in but they just shrug since they can't reproduce it and it seems to happen randomly. Just all of a sudden driving along BRAKE will flash on the dashboard and the car will stop abruptly.
- Winchester, MA, USA
Multiple times when driving the vehicle will slam on the brakes without warning when there is nothing in front of the vehicle. I have taken it to Honda multiple times and they cannot fix it due to being unable to recreate the spontaneous issue. Also, they did try to recalibrate the sensor, and it still did not work. I don't feel safe driving this car and can't sell it knowing it is dangerous.
- Laurel, MT, USA
We had a tire flat, then the following warning lights and alarms repeated sound for up to one minute and appear every time the car is started: Brakes, Brake System Light, TPMS Light, Engine Check Light, Road Departure Light, Electric Parking Brake Problem, Tire Pressure Monitor Problem, Emissions System Problem, Brake System Problem, Brake Hole System Problem, Power Steering System (EPS) Problem, Vehicle Stability Assist (VSA) Problem, Hill Start Assist Problem, Adaptive Cruise Control Problem, Collision Mitigation System Problem, Road Departure Mitigation System Problem. Risk: is obvious Confirmed by independent service center. The vehicle has not been inspected by a dealer. There were not any warnings prior.
- Huntsville, AL, USA
Braking system. Vehicle brakes did not brake and vehicle skidded over gravel and a driveway culvert. Vehicle was considered total loss because the airbag went off. My safety and others' was put at risk. Other questions, answer is UNKNOWN.
- Conesus, NY, USA
I was driving about 25 miles per hour, there were no cars in front of me (in either direction). The car suddenly slammed on the brakes for no reason. My passenger and I were both thrown towards the steering wheel and dashboard, things came flying from the back seat to the front, falling down by the pedals. I was very nearly rear ended, the car behind me was able to swerve to the left but was extremely angry. The car went into neutral, but possibly because something came from the back seat and hit the gearshift, I'm not sure about that. I was stuck in neutral with traffic horns blaring at me. If I'd have been pulling out into traffic when this happened I would easily have been hit broadside. I brought my car to the dealer, they said there was nothing wrong and that perhaps I didn't understand how the system works. I'm certain that it is not meant to bring the car to a screeching halt when there is literally nothing in front of you anywhere.
- Kittery, ME, USA
I took my CRV to replace the tires and get the brakes done. The mileage was 134583. While in the shop the mechanic showed me the brake lines for the front. Both front brake lines had large bulges, balloon-like, and appeared ready to burst. It seemed unusual for both brake lines to exhibit the same failure, at the same time, through regular wear and tear. In reviewing available data, brake lines are expect to last the life of the vehicle and this certainly did not, presenting a potential safety risk. I asked the mechanic to provide me with the brake lines, which I have included photos of below, and will share with Honda (Heritage Honda in Bel Air, MD) where the vehicle was purchased. Note the bulges in the photo are much less once the brake lines were disconnected; however the area where the bulges were is still apparent.
- White Marsh, MD, USA
History: Vehicle brakes failed suddenly while in motion. Brake System problem was flashing on the dashboard followed by various electronic system failure messages. The problem first occurred on Nov 3, 2023 and was reported to NHTSA with issue # 11553355. The issue was also reported to American Honda (Case # XXX). Vehicle logged an error code. Honda dealership could not diagnose the cause of the issue and hence they could not provide any fix. I was advised to bring the vehicle back if the problem occurs again since the problem appears intermittent. Recent update: The problem occurred again twice in July 2024 under the same circumstances as mentioned above from Nov 2024. The vehicle is now with dealership for inspection. No root cause has been identified yet at the time of reporting the issue but it is being suspected that a fault might be with Electric Brake Booster component. What component or system failed or malfunctioned, and is it available for inspection upon request" Brakes. How was your safety or the safety of others put at risk? Very risky as I lost an ability by approx. 90% to stop the vehicle. Fortunately, no vehicle was in front of me, I was not approaching pedestrian crossing, or traffic signal. Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes - American Honda and Hoffman Honda dealership in Canton, CT. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Yes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Farmington, CT, USA
Every signal sensor in my car went off after 100k miles. Brake hold system, power steering, hill start assist, adaptive cruise control, collision mitigation, road departure, electric parking brake, tpm, emission system problem, all wheel drive system. Car stopped working and came to a complete stop on highway with my child in it which was not only terrifying but put us obviously in a life threatening situation. Brought it to Honda dealership-they cleared codes and said they could figure out what was wrong because their software was down. Made an appointment with Honda in a different city to check my rear brake actuator sensor as I had had my brakes replaced prior to these codes showing up. Had to have the car towed to the dealership as it would not drive at this point. The dealership put a VT sylenoid in and said it was good to go. I asked about the brakes, they said they showed no issue. 30 days later while on the highway AGAIN with my child, all the same sensors came on and the car notified me to pull over to safety. I brought my car back to the dealership, they said they changed the left wheel sensor and all codes were cleared and the car was ready to be picked up. I go to the dealership and turn on my car, two seconds not even off the lot and ALL the SAME sensors are back on. Now Honda is telling me that I need a brand new computer installed for $1400 to fix the issue, after I already spent $1500 at this point. Obviously I have called American Honda, but this has been an absolute nightmare.
- Holden, MA, USA
All vehicle alerts came on, vehicle randomly started braking hard while driving. We brought it to the dealership, told it needs all new fuel injectors and a VSA module. VSA module is on backorder, no timeline for a new one. Told vehicle is unsafe to drive without VSA module.
- Raymonda, NH, USA
Steering component locks up causing the vehicle to become slightly difficult to make turns and I get clicking sounds from steering column took vehicle to get fixed at independent service center they installed new rack and pinion plus other parts and with labor cost over four thousand dollars paper invoice available upon request I-??ve owned Honda 2017 crv lx since 2017 which I bought new. Problem started in the beginning of May of 2024. No warming lights messages or other symptoms of the problem prior to the start of problem.
- Brooksville, FL, USA
What I experienced was a multiple system failure. It began with a dead battery two years ago. When the engine was restarted the TPMS light came on along with the indicator light to get your car checked. The lights only came on intermittently at first and it didn't seem to affect the function of the car. I had assumed that when I replaced the battery, I had loosened a fuse. As time passed, the number of lights on the dashboard increased along with the duration of time they stayed lit up. Now, within the past 3 months, all the system indicator lights are on constantly, with the accompanying beeps, dings and sounds for each light. Yesterday, on the highway, my dashboard began to dim and the vehicle began to stutter. The dashboard indicator read Critical Failure Detected. Stop Driving When Safe. At the time I was on the highway in the right lane going 51 mph. This is unsafe. I have children and grandchildren and I do not feel safe transporting any of them. The reported problems are: Brake System, Tire Pressure Monitor, Electric Parking Brake, Road departure Mitigation System, Collision Mitigation System, Lane Keeping Assist, Adaptive Cruise Control, Hill Start Assist, Vehicle Stability Assist, Anti-Lock Brake, Power Steering System
- Cincinnati, OH, USA
The incident happened on 11/2/2023 at 8:40 AM ET. I was at the speed of about 25-30 miles/hour to drop my daughter at preschool. Suddenly, I received an alert on my dashboard saying "Brake System Problem". When I applied brakes, the vehicle wouldn't stop. I pressed brake pedal very hard and kept it that way for a while. The vehicle gradually came to a stop but it took long for a vehicle to come to a stop. It was a 'brake failure experience'. If there was a downward slope and/or if I was at a higher speed, the vehicle would have gone out-of-control. I don't recall if I felt automatic acceleration when this incident happen. After vehicle came to a stop, I immediately engaged the parking brake, stopped the ignition, called emergency road-side assistance and got the vehicle towed to a dealership. This incident definitely put me, my 3 year old daughter, and others on the road at risk. Dealership inspected the vehicle. They found an error code that confirms the occurrence of the problem but they are unable to duplicate the issue. They don't know why it happened, nor can they guarantee that this will not happen again. They said they followed manufacturers guidelines to troubleshoot the problem. Since they cannot find why it happened, they don't have anything to fix, and advised me to pay the labor charges and pick my vehicle. I reported this issue to American Honda. Case # 14229789. They were concerned that the brakes should have responded well since the model is not hybrid or fully electric. This makes me feel more nervous. American Honda said they are going to investigate this and will get in touch with the dealership where the vehicle currently is. This vehicle was inspected and serviced at the same Honda dealership about 3 weeks ago. The vehicle has been meticulously maintained. All routine maintenances have been done at Honda dealership consistently on time. The vehicle has relatively new battery from 2022. I request you to look into the matter and advise.
- Unionville, CT, USA
The engine failed and I was stranded 60 miles from home.all the dash lights were blinking and I couldn-??t get the parking brake to unlock. It is available for inspection. I was stranded at a service station with another senior citizen for three hours in 100 degree plus weather. We were stranded and our safety was compromised as we waited for help. I had it towed to a dealer 20 miles away. Rented a hotel and got an Uber to the car the next morning. The auto repair person examined the car and determined that the turbo fan had disintegrated and was sucked into the engine. After further rested he reported the engine had failed and it would cost $8 000. Many of the lights and sensors suddenly began to blink. The car lost some power but we were able to limp to the gas station. Hello [XXX], Here are my technicians findings, due to the metal moving through the oil passages he recommends replacing the engine and turbo "verified engine running rough. retrieved operative dtcs p0299(PGM-FI) and u0416-68(IDSS). U0416-68 likely caused by millimeter wave radar software. rec. update. p0299 and rough running. turbo underboost issue. road tested and captured snapshots. found turbo not boosting. found intercooler and pipes not leaking. found evap purge not leaking. inspected and found turbocharger turbine damaged. turbine debris through intake system from turbo to throttle body and into intake. on road test dtc p2101 electric throttle control malfunction was set and vehicle entered limp mode. found significant debris in throttle body likely causing dtc. suspect debris has entered engine and potential cause for further problems. can only speculate cause for turbo failure. oiling system may be cause. teardown would be necessary for further identification of cause. engine and turbo replacement recommended" Please let me know if you have any other questions i can help answer. Liz Payne Parts & Service Director Stirling Honda 360-423-3350 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
- Olympia , WA, USA
I bought this car on April 30,2022 for $30,000. It had18,0000 (plus) miles. Within 6 months the idiot lights would come on and all safety controls were cancelled. When this first happened, I was frightened that I would be involved in an accident or the car would just shut down. I called a Dealer close by and was told by their service manager to take it to an Auto store, have them put it on their computer to tell me what was wrong. I did that. Was told I needed an oil change. Had the oil change and things were ok for about 4 days when all lights came back on again scaring the h__l out of me. Had a private mechanic check it out and was told it needed an oxygen sensor. Then the car wouldn't start. Turned out the battery was low, so I replaced the battery. Warning lights did not go on for a couple of days. I then went to the local Honda dealer who told me to bring the car in and for $190 they would use their computers to tell me what was wrong. Can you imagine what Chutzpa that takes? They, knowing what the problem was yet charging me to tell me. I am now out of State. Took vehicle into closest dealership for oil change, tire rotation. Told service of dashboard lights, what I had done so far, and asked them to figure out problem. They said I needed $1500 fuel injectors which would have been covered by the warranty but that ran out on length of time. The car only had 30,000 miles but was 6 years old. Suggested I ask Honda for an extension of the warranty to cover costs. The lights are still continuously on now. All safety features are essentially off. I am afraid to drive it in fear of having an accident. I have contacted America Honda for an extension of the warranty and will attach that timeline and phone calls to/from them. The reason for doing this is that I do not believe installing new fuel injectors will fix this problem. I think it is in the computer system itself. And I am in danger of having a crash.09
- Sarasota, FL, USA
All safety sensors on the dashboard are lighting up without any reason. Car is able to be driven properly (for now) but every safety sensor appears when I turn the car on and when I drive the car. From what I've read on the internet, could be a fuel injection problem.
- Glen Rock, NJ, USA
I was going ~60-65MPH on the Ronald Reagan freeway east bound on a rainy day at ~ 3:40pm on 27th December 2022. I was going on the second from left lane between the Rinaldi and Porter Ranch exits. Unbeknownst to me this part of the freeway is notorious for flooding in the left lanes. I applied the brakes gently to slow down my car. Suddenly, I felt I lost steering, the car skidded the steering wheel turned left into the median barrier. The car then made a complete U-turn in the direction of traffic and flipped over one complete revolution. Fortunately, nobody was injured in the crash and other cars were not involved. There were no warnings and indication that the car was hydroplaning. The skidding safety feature was turned on. I released the car to the insurance company to recover monetary loss and I don't have any information on if it was inspected. CHP has an accident report with number 9580. The reason I am reporting this incident is because, I believe me gently braking to slow down from 60-65 to 50-55MPH should not have caused the car to U-turn and flip. I believe the 2017 Honda CRV safety system malfunctioned because unbeknownst to the Honda Sensing system the car was already hydroplaning. It braked and made some automatic steering and braking decisions that caused the car to turn and flip. I believe the control algorithm of the 2017 Honda CRV failed to detect the car was hydroplaning and subsequently executed steering and braking decisions that caused the total loss of my car.
- Fremont, CA, USA
Brake sensor warning light randomly came on. Emergency brake would't disengage. ABS module defective and had to be completely replaced and reprogrammed. Vehicle has less than 75000 miles; one owner.
- Hanover, VA, USA
- Brooklyn, NY, USA