Got the 2017 CRV brand new with 5 miles on it. When i got home i noticed knocking sound when idle and went back to the dealer. First they said is normal but we tested other 2017 CRV EX and the other CRV was normal (no strange sounds). Then they tried to fix the car 3 times. In 1 week period i went for srvice 3 times and in the end they said that the sound and vibration is maybe from the engine or the cvt or the fuel pump but they don't know where is the reason for that and how to fix it. They called the manufacturer and Honda knows about the problem but they do not have a resolution and no one knows why is that and how to be fixed. They called us to come and pick up the car until Honda finds the problem. I asked them to replace the car with new one but the answer was No. They said that they do not know the reason but the car is safe and we are ok to drive it like that. How is possible to know that the car is safe if you do not know where the sound and the vibration are coming from?? The car has 29 miles on it from the 3 trips to the service department. I think this will be my last Honda!! I had 08 accord before that one with paint pilling and clear coat pilling problems. I will update this post as soon as i know more.
Got the 2017 CRV brand new with 5 miles on it. When i got home i noticed knocking sound when idle and went back to the dealer. First they said is normal but we tested other 2017 CRV EX and the other CRV was normal (no strange sounds). Then they tried to fix the car 3 times. In 1 week period i went for srvice 3 times and in the end they said that the sound and vibration is maybe from the engine or the cvt or the fuel pump but they don't know where is the reason for that and how to fix it. They called the manufacturer and Honda knows about the problem but they do not have a resolution and no one knows why is that and how to be fixed. They called us to come and pick up the car until Honda finds the problem. I asked them to replace the car with new one but the answer was No. They said that they do not know the reason but the car is safe and we are ok to drive it like that. How is possible to know that the car is safe if you do not know where the sound and the vibration are coming from?? The car has 29 miles on it from the 3 trips to the service department. I think this will be my last Honda!! I had 08 accord before that one with paint pilling and clear coat pilling problems. I will update this post as soon as i know more.
- blagoy, Niles, US