10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 14,721 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Continuation of complaints 11307119, and 11307127. I called the dealership where I purchased the car new and explained what had been going on with the car. I was told to bring the car in. I took the car in and waited. I was later informed the Honda recommended that the plugs be replaced and oil change and a software update. I was later told that I would need to have the injectors replaced and I would have to pay for the repair. I was told they would need to order parts and provided me with a car and I left, it was a Friday. Monday I went to pickup the car. I was charged $1800 plus for the repair. I left and everything seemed ok but before I got home the alarm engine emission problem came up. Next day I called back and was told to bring in and they would look at it again. The message is still there.
- Nebo, NC, USA
This is a continuation of complaint 11307119 in which I had to tow car to dealership for service. I received a call after christmas that my car was ready for pickup and there was nothing wrong with it but it was out of gas. I went to pick up the car and was charged $100 plus for the three gallons of gasoline. I got in the car, started it, it was running rough then as I started to leave all the warnings came up again, I pulled back around to the service bay and got the attention of the service rep and showed him the warnings on the dash. He got a technician and hooked up a diagnostic tool but said he saw no codes, so he got a computer and hooked it up and said all he saw was an evap code, but all the warnings were on display. I was told to leave car so they could check further. I left in the loaner. A couple days later I was called and told they would need to tear the engine down to try to find the problem and I would need to approve the work and agree to pay if it were deemed not covered by warranty. I agreed. I was later called and told it needed to have the injectors replaced and it would not be covered and the cost would be $1440. I told the rep the car was not safe to drive and they should continue with the repair.. later that day I called and was told I could pick up the car, I went to get the car and was told it had not been repaired and a note was on service record that the customer had declined to have the car repaired. I was very confused and upset. I commented about my displeasure and concern for safety, I was told I received great service especially since I did not purchase care there. I was also charged $300 plus and the car was not repaired and unsafe. I asked to see service manager but was told he was not in. I paid the bill and left. Before I got home the car went into limp mode again and all the warnings came up also.
- Nebo, NC, USA
My 2017 Honda began displaying multiple warning messages which would cause the function for the message to be disabled. Example, cruise control, not working, hill assist not working and all messages would display and nothing working. Usuall the next day the messages would clear and function return. It got more frequent and ultimately did not clear, stayed on constantly. Then one day while traveling on a busy interstate highway the vehicle lost power and would not accelerate, before I was able to get to the shoulder of the road I narrowly avoided being struck in the rear by a semi truck and trailer barreling down on me. I did make it off and turned the ignition off waited a short while and restarted the motor. There was a new message in the display "vehicle emission problem". I pulled onto the road and was able to make it home. This was the weekend and the following Monday I called the local Honda dealership and scheduled a service appointment. I took the car in and explained what had happened. I waited in the lobby and shortly the service rep told me parts needed to be ordered and I would notified when they came so my car could be repaired, I was also told it would be covered under warranty. A few days I was called and took the car in for repair. I waited and later was told my car was ready. I left and all seemed well until the next day when I was driving to work, all the alarms displayed and the functions in alarm did not work. The car also went into limp mode again and I had to pull over. I called the dealership and was told to bring the car back in. The next morning while going to work the car again lost power and stopped. All the alarms were up including emission system problem, the car would not restart. I called the dealership and told them what happened and I had the car towed in. A loaner car was provided. This was christmas eve.
- Nebo, NC, USA
I have a 2017 Honda CRV. This is the second time I had the same issue. All my warning light electric parking brake problem, charging system problem, road departure mitigation system problem, electric parking brake problem, brake hold system problem, power steering system (eps) problem, vehicle stability assist (vsa) problem, hill start assist problem. Are back on. When this happens for the first time dealership tole me their was an update to the system which will fix the issue. Month later I am having the same issue.
- Lawton, OK, USA
When I pulled over my car in the parking lot, put the shift stick to P them try to engage the electronic parking brake. The dashboard showed 'electronic parking brake problem' and the parking wasn't engaged and 'brake' red light flashing on dashboard. And all other systems like adaptative cruise control', 'lane control', etc were reporting malfunction.
- Waltham, MA, USA
During a regular driving, dashboard light up with several systems malfunction and warnings lights. Car is 2year old with 30000 miles but issue is been around since it was 4000 miles several visits to the dealer got replaced battery on 1st and alternator on last visit. And now it is happening again
- Charlotte, NC, USA
The emissions light came on, started to have an odor of gasoline in the cabin, fuel milage has decreased, rough idle, hesitation in acceleration. Happen in motion, stationary, and when vehicle was off. This vehicle is used mostly on the highway, in the mid-atlantic region.
- Abbottstown, PA, USA
On three recent occasions while driving, the dashboard warning lights indicated multiple system failures including a brake system problem. The car was going about 25-35 mph each time going straight. On all instances, the car seemed fine despite the warnings. In the first two instances the warning lights went out after about one minute and in the third instance it stayed on even when the engine was shut off although it did go out after the car was shut off overnight and restarted. It is very concerning when any warning goes off but especially so when it indicates a brake problem. The dealership was of no help stating they could not do anything unless it was happening when they looked at it. They claimed to have never seen this problem but there are multiple reports online and I know several people who have had the same experience.
- Clarksville, MD, USA
I have had multiple instances where several system alerts pop up on my dashboard for no apparent reason (lane keeping assist problem, road departure mitigation system problem, adaptive cruise control problem, collision mitigation system problem, and brake system light). This has happened intermittently since I first owned my brand new car (the first time it happened was one month after owning it). I have taken it to my dealer several times and they have tried various things, but Honda has yet to come up with a proper solution. This has happened both when turning my car on, as well as when I'm driving.
- Maryland Heights, MO, USA
Driver side seat heater failed at less than 2 years old & under 45,000 miles. Dealer said it's not a covered repair nor manufacturer defect. Honda Corp wouldn't talk to me because vehicle is out of warranty due to high mileage.
- Spencerport, NY, USA
Shift knob button broke during operation resulting in loss of use of vehicle. Battery has been replaced 2 times on vehicle.
- Monsey, NY, USA
The contact owns a 2017 Honda CR-V. while driving approximately 45 mph, all the warning indicators on the instrument cluster started to flash. The brakes were applied without the brake pedal being depressed. The contact stated that the failure occurred sporadically for the past year. The vehicle was taken to frank leta Honda (500 auto mall dr, O'fallon, mo 63368) five times and they repaired the vehicle, according to their records. The manufacturer was notified of the failure and contact was asked to submit all the records and bills. The vehicle was not repaired. The approximate failure mileage was 20,000.
- O'falloon, MO, USA
Sometimes, autobreak kicks off when driving approaching a bridge on a sunny day or in a construction area where the lanes have been modified or narrower with construction cones. This is super scary and may result in unexpected collisions with car behind, who is not anticipating any abrupt break/stoppage
- Memphis, TN, USA
Display monitor goes completely dark. Have to turn vehicle off and restart for it to come back.
- Walnut, CA, USA
This past summer, I was driving by myself when all of the sudden, the infotainment center (the screen that controls everything and is at the center of it all) started beeping uncontrollably and the screen's brightness setting started going from full brightness to full darkness. I had no idea what was going on. I was terrified and almost got into a car accident, rear ending the car in front of me. I became very distracted and startled. I wasn't sure if the car computer or battery was over heating, I wasn't sure if I should pull over across two lanes of traffic to make an emergency stop...it was terrible. I tried everything to get it to stop. Nothing would do it. Luckily, I was a few minutes away from home. I pulled into my driveway in a panic and shut the car off. I turned it back on and it was gone. I chalked this up to maybe a one time computer glitch and let it go. Two days later on the highway, the same thing happened. This continued many more times randomly without any warning or explanation. I never received a notice or warning in the mail. I wish my story ended there, but it doesn't. the random obnoxious beeping and flashing eventually stopped. However, two weeks ago I was driving home from work at night and noticed I could barely see the lines on the road. I almost hit a deer. Confused, I realized the brightness was turned all the way up on the infotainment center and on the screen directly behind the steering wheel. I attempted to turn the brightness down, but quickly realized the screens were frozen on the highest brightness setting. Even when I would press the (-) symbol to turn it down, it would scale down to the lowest setting, yet remain on full brightness. Honda told me they couldn't do anything. Tonight, I almost hit a pedestrian because I couldn't see them until the last minute. I've never been so mortified. Something has to be done. I have videos.
- Duluth, MN, USA
Dead battery - 11-17-2019, 11-18-2019 (2yrs 3months old, 16,000 miles) garage kept. Car won't start. Car parked in garage.
- Manteca, CA, USA
The contact owns a 2017 Honda CR-V. the contact stated that the rear hatch would not open and the engine was difficult to start. Later, while driving approximately 70 mph, the forward collision avoidance system erroneously activated and caused the vehicle to abruptly stop. The vehicle was taken to flow Honda of burlington (2920 S. church St, burlington, nc) where it was diagnosed that the battery was faulty and the automatic braking system required an update. The battery was replaced and the update was performed. The manufacturer was not notified of the failure. The failure mileage was 60,135. The consumer stated the brake warning indicator occasionally illuminates.
- Rougemont, NC, USA
Three potentially serious electrical issues are summarized: Twice in the last month while highway driving the instrument panel quickly flashed the following warning messages: 1) adaptive cruise control (acc) problem; 2) road departure mitigation system problem; 3) collision mitigation system problem; 4) brake system problem. Drivability was not affected at the time, though the messages caused immediate concerns about what caused these to appear for no apparent reason while driving. Weather and roads were clear. I had to pull over and restart the vehicle, which cleared the error displays and instrument panel returned to normal operation. While driving (city and highway) the vehicle brightness control on the info screen will randomly start to beep and flash repeatedly. The screen cycles between dark and various info displays while the audio system keeps playing. The touchscreen controls on the screen are non-responsive when this happens. Stopping and restarting the vehicle restores the display to normal. This occurs while the car is in motion with no particular reasons for the abnormal behavior. This situation with the display has reoccurred more than a dozen times since I purchased the car (Dec 2017). The most recent occurrence happened near the end of a 600-mile driving day. Yesterday the car would not start, battery issue was determined to be the likely problem after placing a service assist call to Honda. A jump start and problem was resolved. Mileage approx. 19,000. This is the second time this occurred since owning the car. The first time it happened within a couple of months of owning the car. In both instances, the car had been parked less than 2 hours. Parking brake was not set in either case.
- Plymouth, WI, USA
At exactly two years old, the battery died. There is a service bulletin for a software update but of course, my vehicle didn't need update, it needed a new battery due to dead cell that happened within six hours. The top sides of the body has ripples down both sides. Was told this is usually cause by roof rack (I don't have roof rack) or by car wash (my car has never been through a car wash. I won't even let dealer wash it when I'm there). The car brakes hard even when there is no obstruction in front of me. The cruise, lane assist, mitigation will all shut off at various times saying radar is off/blocked. On 10/08/19 while driving, the lcd screen started beeping, flashing and going black. Nothing would work. Car is becoming dangerous to be on roadway. Filed complaint with Honda on a couple issues. Sorry for my luck, it's now out of warranty due to mileage.
- Madison, OH, USA
- Annapolis, MD, USA