10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 15,099 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The radio is always messed up. It says there's a call when there is not; it says phone not connected, which it is; it plays the radio when the screen is completely blank, it doesn't turn up or down sometimes. I have two videos but am not able to can send to you. 12/11/2017, 12/18/2017, 01/17/2018, 01/29/2018, 04/07/2018
- Thurmont, MD, USA
A sensor failure displays on the dashboard saying that some driver assist systems cannot operate: Radar obstructed. Honda of frederick tells me it's a weather related issue and manufacturing issue that they cannot do anymore to fix the problem. Have happeed 4 times; recorded 3 times: Driving in rain on highway, driving in snow in town, driving next day after snow but nothing on the road on highway. All straight ways. Have invoices from dealer.
- Thurmont, MD, USA
Oil dilution diagnosed by dealer after multiple visits, no heat in cold weather, displays and audios going haywire while driving, stalled 6 times while backing up on different occasions, safety features not working properly while driving I.e. alerting that a car is next to you while driving city and country, no alert or driver assist safety feature when a car pulled out directly in front of me crossing traffic when antilock brakes worked properly and got stopped within 3 feet of other vehicle, car locked me inside after driving to work.....I have available videos of many of these issues available and they've been forwarded to Honda case #08447969 and the dealership. Also finally have documentation from the dealer diagnosing the oil dilution. They told me to drive the car and bring it in every time the dip stick goes above the fill line. No other issues were addressed and show as undiagnosed
- Montana Mines, WV, USA
My vehicle was parked at a airport parking lot for 13 days during a travel trip. The battery was completely dead and was started with a jump. No lights, act were left on during this period.
- Milford, MI, USA
Was driving normally when ABS, adaptive cruise control, lane keeping assist, automatic emergency breaking, and breaking system "problem" lights lit up all at once. Limped the car home.
- Cumberland, RI, USA
March 14,2018 driving at approximately 15-20 mph in a residential neighborhood, approaching a railroad track, vehicle suddenly came to an abrupt stop. Brake collision mitigation flashed on dash. Screen instructions to place vehicle in park. I turned on emergency flashers for safety. Once in park and returned to drive, able to continue. My right ankle sprained due to force of stop while pressing on accelerator. My teen in the back seat suffered whiplash. Thankfully no car immediately behind us. Since this time, I turn off the collision brake mitigation each time I start the vehicle. Fearful of the same action occurring again! dealership has run diagnostics but has no solution! no accident report filed.
- Brookwood, AL, USA
My car is a 2017 Honda CRV touring with the 1.5 liter turbocharged engine and 3200 miles. On 3/18/2018 I was driving at 70mph on interstate 180 in Pennsylvania when the car suddenly slowed, lost power, the check engine light came on, and multiple electrical systems reported malfunctions in the dash display. The car was towed to the Honda dealer and diagnosed with excess gas (approximately one quart) in the oil. The oil and filter was changed as a temporary solution, and a tech line case (ref # 4089104) was opened with Honda. I was told at this time there is no permanent recall or fix. I was advised that this is a known problem in cold climates where the car is used for short drives and does not warm up completely. Since then I have learned that all crvs with the 1.5 liter turbocharged engine have been recalled in china for the same problem.
- Williamsport, PA, USA
The contact owns a 2017 Honda CR-V. the contact stated that the instrument panel gauges did not work. There were no warning indicators illuminated before or after the failure. The vehicle was taken to norm reeves Honda superstore irvine in irvine, ca where the vehicle was diagnosed, but the failure could not be duplicated. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 1,980.
- Irvine, CA, USA
The vehicle does not heat up when idling which mean remote start to clear the ice from the windshield and warm the cabin does not work. Honda told me it has to be driven to produce heat. They've replaced the thermostat and flushed the cooling system. I have to drive to work down a decline for 8 miles. After 4 miles the engine gauge begins to rise and then by the time I reach 8 miles (bottom of the hill) the engine temperature gauge bottoms out back down to the cold. The heat that may have started how ever feeble is now once again cold. Any ice on the windows is still there because the whole car inside is still cold. If it wasn't for the heated seats I'd freeze to death. The service manager came to take my car one morning and saw this happen. He was told by Honda the engine doesn't produce heat with out a load on it. This vehicle should never have been sold North of Ohio. It is unsafe. I also have a strong gasoline smell in my oil that will soon be taken in for. Also, the safety features all become inactive because of a little rain or snow. The Honda dealer recalibrated them but it still happens. The lack of heat on idle is unacceptable though.
- Negaunee, MI, USA
Just as we were approaching the 4000ft descent to the valley floor, the instrument panel lit up with multiple warnings, the first being major brake failure. I stepped on the brake which was first soft, then immediately became hard to press down to stop the car. A small turnoff allowed me to get the car off the highway and stopped. Multiple warnings continued across the screen. Shut off the car to restart the computer, then restarted the car. Same messages. Checked exterior of car, tires, oil. All well. Towed to Honda dealership where it was tested for ebb and esb failure, ECU failure. Electronic booster was replaced and the brake system bled. Honda had the car for 7 days. Yesterday we picked up the CR-V, having been told that it was repaired and ready to go. We drove away, but less than a mile from the dealer/service location, the exact same problem occurred - instrument panel lit up multiple warnings with brake the most emphatic. I was not braking when the warning came, but immediately braked to get off the road. Again the grinding sounds and difficulty pressing hard enough to stop the car. Car is back at the dealer for service. The problem is not fixed and we do not trust any repair at this point. We could have been seriously injured on the mountain highway and are not willing to risk our lives again.
- Orinda, CA, USA
I was driving on a two way street no car in front of me for at least over half a mile and the car abruptly stopped (32 mph to 7 mph) within seconds. There was nothing on the road, clear weather conditions. I went forward and my pursue fell on the floor. Luckily, there was no car behind me otherwise I would have been rear-ended.
- Garfield, NJ, USA
Car purchased July 1, 2017. Jan 6, 2018 battery died after sitting for roughly 2 days. Honda checked battery and found no problems with battery or electrical system. Friday, Feb 16, 2018 same problem: Dead battery. Car was sitting for 3 days prior to discovery. There are no supplemental electrical accessories.
- Arlington, VA, USA
Driving highway suddenly car slows and dash reads that all systems- brakes, steering, and, etc failed. Pulled car off road safety. Shut car off.restarted. Problem went away. Checked on Honda owners website. This is an ongoing problem with no fix. Scary when all systems could be compromised
- East Meadow, NY, USA
I don't know where to file this under. The heating system is an absolute joke. I paid a lot of money for this not to be an issue in a brand new car.. not safe in conditions where it's at frigid temps. I have been sitting in my car for a half an hour and it's still not warm. Uncalled for. Something needs to be done.
- Middleboro, MA, USA
January 12, 2018 instrument panel went completely dark. (rain related?) drove car through rain, parked and turned car off for a few minutes. When got back in and started car, instrument panel, ignition switch and shift lever lights all off. Econ mode indicator remained on. Fifteen minutes later TPMS indicator came on. Instrument panel unresponsive to brightness control knob or headlight selection. When parked again, all doors did not unlock with driver door opening. January 13, 2018 issues appear to be resolved when car started. All instrument panel lights back on. TPMS reset and did not turn on again. Reported issue on Honda service site.
- La Plata, MD, USA
Vehicle was parked in garage for a few days over holidays. When leaving to meet relatives at a restaurant, the car was completely dead. Battery was at 3.3 volts. Called the Honda dealer and he suggested Honda's free service; also, maybe the car should be driven daily. (?!) I asked if I could remove the battery and charge it with my battery charger. He said that would be ok. I charged overnight on trickle charge. The next day the battery was at 13 volts. I put it back in the car, waited 10 minutes for all systems to boot up and took it for a drive. Seemed alright. Looking online, I noticed a Honda technical service bulletin (17-032) referring to parasitic battery drain and my VIN fit the parameters. I now have an appointment with the dealer to check it out. Surprisingly, the service manager said the dealer had not heard of this bulletin and was not aware of this problem. I had assumed Honda would distribute all bulletins to all dealers, but apparently that's not the case. Hopefully the software updates will fix this problem.
- Eagle River, WI, USA
On two separate occasions the "brake" signal displayed and the vehicle came to a sudden screeching and complete stop. There were no vehicles or any other obstruction in front of me and thank goodness no one behind me. I was in motion at a speed of about 20 mph. The sudden and without reason stop jolted me forward without warning and it was very painful. I took the vehicle to the dealer I purchased it from and was told to disable the feature because they were unable to duplicate the fault. The default for this feature is enabled upon starting vehicle. So I must disable the collision mitigation system every time I start the car.
- Brighton, TN, USA
I bought a 2017 Honda CRV touring three months ago. On 11/11/2017, it was hesitating to start. Once it did, all my sensors went off so I took it up to the shop and dropped it off and got a loaner. They assumed a weak battery. On Monday, 11/13/2017, I was informed by the service department that a rat had chewed through my engine wire harness and it was not covered under the warranty. I would have to pay over $1600 for parts and labor. I started to research this issue and can see where it is a known problem. I feel like this is something that should be covered under the warranty and not be able to make money off of people who pay good money for brand new vehicles. It is a safety issue because if you are driving and your car just shuts down, what then??
- West Monroe, LA, USA
After driving to local costco about 15 min drive, I parked at tire service center to reinflate tire. Once they helped me, I tried to start car and nothing happens. Costco tire technician looked at it and did not think it is battery issue so I contacted roadside assistance from Honda. It is barely winter and my 2017 CR-V bought less than 2 months ago with 1850 miles does not start. Tow truck driver said he has responded to many issues with battery on new Honda. Car does not start. Can't tell if electric parking brake is engaged or not. Will take it (get it towed) to nearest Honda dealer this morning to confirm and fix all the issues. So I will be late to work today and wasted my Sunday dealing with this too.
- Souderton, PA, USA
- Asjland, WI, USA