10.0
really awful- Crashes / Fires:
- 8 / 2
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 17,356 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On March 1st 2018 the engine stalled twice *(with engine light coming on) in a heavily congested part of our city.. strong smell of fuel inside and outside the passenger cabin. Was driving to visit friends for lunch on opposite end (South) where I work. The first stall occurred on a service road leading to restaurant. The 2nd stall occurred driving back from restaurant to work..
- Rochester, MN, USA
Oil from dipstick smells strongly of gas. Level seem higher than it should.
- Pottstown, PA, USA
Button plus spring popped out of the shifter while in motion.
- Norfolk, VA, USA
Gasoline in engine oil. My CRV has an oil level over the full mark on the dip stick and the oil smells of gasoline. This car often has to be given 40-50% throttle to back out of the driveway. I have included a picture of the oil level above the full mark. The smell you cant photograph.
- Seattle, WA, USA
At 6,000 miles engine is experiencing oil dilution. Oil is above max level on dipstick and smells strongly of gas, vehicle was cold and stationary when oil level was checked. Called a nearby Honda service center and they advised that the vehicle should be brought in for an oil change. The vehicle was just in for scheduled maintenance (including an oil change) 1,000 miles ago. An automobile should not require an oil change after 1,000 miles of use.
- Spooner, WI, USA
The contact owns a 2017 Honda CR-V. while driving various speeds and when starting the vehicle, all of the instrument panel indicators illuminated. The vehicle was taken to billy wood Honda (1909 w hillsboro St, el dorado, ar 71730, (870) 863-5400) where the computer was updated, but the failure recurred. The vehicle was taken to the same dealer where the contact was notified that the manufacturer updated the computer again. The contact mentioned that the failure occurred for a third time, but the vehicle was not taken to a dealer or independent mechanic for diagnostic testing. Also, while inspecting the oil, the contact noticed it was overfilled and smelled like fuel. The manufacturer was notified of the failures. The failure mileage was 9,300.
- Camden, AR, USA
The 1.5 L turbo engine develops high oil level readings due to fuel contamination. I had several (12) system failure notices appear simultaneously. I took the car to the dealer and they stated that they "found that oil level was over full and smelled like fuel". also noticed that in cold weather, while driving, the front defroster is not warm enough and can't keep windshield clear resulting in poor or no visibility. This vehicle takes a very long time to warm up. Does not warm up at idle. Takes a very long time to warm up while in motion. The only way I've found to get the engine up to a proper temperature is to turn off econ mode, drive in sport mode and do not turn heater on.
- Houghton, MI, USA
At 15,000 miles, I have found that gasoline is contaminating the crankcase oil even though I do not live in a cold climate or drive very short distances. My local Honda dealer has confirmed this problem but has no fix and has received no guidance from Honda.
- Simpsonville, SC, USA
1.excessive white exhaust fumes while driving (10/15/18) 2.when running it smells like sulfur & fuel (10/16/18 & 10/17/18). 3.also, smelled fuel inside the car 4.headache and nauseated due to fuel smell in the cabin 5.took to dealer ship (10/18/18), they said that there is no problem with the car. Ok to drive 6.on the way home from dealership, engine light came on and engine stalled. Did not have power. 7.stopped the car, waited for 10 minutes, restarted the car, engine light went way. 8.car stalled few times after that while driving 9.I did not have this problem until oil change at Honda dealership on 10/13/18 10.checked the oil level. Oil level was much higher than recommended. Smelled fuel in the oil. Dealer's response (10/19/18) 1.dealer talked to Honda ' they are aware of the problem fuel getting into oil and coming up with a fix mid-November. This problem will not affect the engine or catalytic converter. 2.they did not find any code in the computer 3.engine stalls when there is too much oil resulting from fuel getting into oil 4.did not give oil sample as requested 5 changed the oil and updated the software Honda customer service response: Filed a complaint. They are aware of the problem and working on a fix. As per Honda, it will not affect long term life of engine, transmission or catalytic converter.
- Fairborn, OH, USA
My car has about 8800 miles. Had the engine oil first changed at 6100 miles. Since then, the engine oil level keeps rising during normal use. The oil level is about 1/4 to 1/2 inch above the full line. Honda dealership says that nothing is wrong, and that no one else has had problems. When I had the oil changed by an independent mechanic, they stated the following: "oil consistency was like water and smells of gas. Oil registered overfilled. Oil is also leaking from rear main seal area. Recommend having this checked by Honda." If you look online, there are plenty of complaints about oil dilution in the 1.5 L turbo engine. Consumer reports investigated this issue and confirmed the problem. Because of oil dilution, some engines have been stalling while on the road. Not only is this a quality issue, but it is a safety issue in the long run.
- Elk Grove, CA, USA
Our CRV is one that has the problem of gas getting into the oil. We have three evidences of this: 1) the oil level is much too high; 2) the oil smells like gas; 3) the engine from time to time has not run or idled properly, although we have not experienced any stalling. Yesterday I took the car in to our dealer and requested an oil change under warranty as we view this as a defect, and Honda refused to cover the cost of this. The dealer graciously agreed to a one-time free oil change as a courtesy, but I feel Honda should have covered this. No matter what their experts say, gasoline in the oil cannot be good for the engine! we are told that a fix is in the works, but Honda should have notified us of the problem!
- Highlands Ranch, CO, USA
After reading a consumer reports article about gasoline in the oil, asking owners to check oil level, I did it and found out that the oil level was about one inch above the maximum mark. I also noticed that the tip of the dipstick smells of gasoline. I checked the oil level in the morning before the car was driven since yesterday. Please see the attached picture of the dipstick.
- Plymouth, MI, USA
Engine oil bay smells like gasoline because of the gas mixing with the oil. My day is filled with short drives so the gasoline will not evaporate.
- West Henrietta, NY, USA
Smell of gas in the oil when I checked it. Only 4K miles on it.
- Random Lake, WI, USA
Very high reading on oil dipstick. Strong gas smell as well. Honda has aware this issue but the dealer denies the smell and only lower the oil level without perform oil change.
- Lexington, KY, USA
Gasoline gets into engine oil. Oil dipstick shows oil level.5 to 1.0 quarts over full level after 2200 miles of driving. Oil is very black and watery and smells of gasoline.
- Nottingham, NH, USA
Gas is getting into the oil.
- Madison, WI, USA
There is concern that the engine will seize while driving. When the vehicle is parked while checking the oil level, there is a strong gasoline odor from the engine oil level dip stick and the oil filler cap. Also the oil level seems to increase between oil changes. A sample of the oil was sent to oil analyzers Inc at the last oil change by the owner. The report is attached. Note that the report indicates fuel dilution greater that 5% but in the comment section the is no noted engine wear metals found that is above normal. Honda North America was notified and case #09009335 was generated. The local Honda dealership was notified by U.S. postal service certified mail. This letter is attached.
- Anderson, SC, USA
Gasoline is entering into oil. Lost power on interstate could only go 12 mph took off ramp called Honda they told us to shut off car and start it back up. Was able to drive to dealership.
- New Ulm, MN, USA
- Harrisburg, PA, USA