10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,695 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Honda CR-V:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #81

Jan 162019

CR-V

  • 40 miles
As I was driving back home from showcase Honda after having shift level knob, ac hepa filter and cabin hepa filter replaced. I was driving on a city street, when my cabin got full of a very cloudy, followed with a bad smell that made me rolled down the windows and pulled immediately to the nearest street because I was so scare not been able to see anything.

- Phoenix, AZ, USA

problem #80

Jan 242019

CR-V

  • 32,000 miles
My car came to a complete stop once while I was driving in the middle of an intersection and once just on a straight road. This happened twice, and I went flying forward and all my stuff on the seat went flying. There was not a car in front of me. They said it must have been reading something to do this, and it's to protect a possible pedestrian. This is an accident waiting to happen. I called Honda of joliet to put it in my record. Another issue is the vehicle stability lights, the adaptive cruise control, collision mitigation, road departure mitigation, and a brake lights all flash stating there is a problem. These lights just come on while driving. This has happened three times. Once it was snowing. The second and third time the weather was clear. The first time I cleared some of the 'driving aides' and the lights went off. I took it to Honda of joliet on 1/25 and they aligned the radar. The lights came back on 1/28 /19 and they said they realigned it again. They had the car for 2 days. The original reason was the sensors are dirty, and in bad weather this can happen. They said a clump of snow could have caused this too. So this car is only good in good weather? the service person said they have had a lot of cars in for this same reason. Another problem was I came out to find my windows down, my sunroof open and my back door open. Car was stationary. Didn't take it in for this and forgot to tell them when I dropped it off on 1/28/19.

- Joliet, IL, USA

problem #79

Nov 032018

CR-V

  • 23,975 miles
Push knob on my gear shift broke off while putting my car into park. I was able to tape the knob into place so I would be able to drive my car back home and change gears.

- Feasterville, PA, USA

problem #78

Jan 212019

CR-V

  • 27,000 miles
The heat in the car dose not work when it is cold out. Auto start does nothing to warm the vehicle. The vehicle needs to be driving continuously to have the temperature gauge move. Once the gauge is 1/2 way up and I turn on the heat, the gauge drops all the way down. No warm air comes out, also effecting the defroster. If I have ice or fog on my windows the defroster can't keep up severely impairing my vision, not to mention that all passengers in the car are freezing the entire time. This morning the temperature was 9 degrees Fahrenheit with a real feel of -10 and during my 30 minute drive to work via a highway, all 4 door windows were fogged over and ice was forming on them and the rear and front windshield have fog and ice on about 50% of them. If not for the seat warmer and the blanket I wrapped myself in for my cummute I would have been frozen. This isn't the first time winter has happened nor the first car that Honda has created. No reason for the heat not to work.

- Feasterville, PA, USA

problem #77

Jan 092019

CR-V

  • 23,000 miles
The vehicle has a known issue by Honda with unsafe levels of oil dilution in the 1.5 cvt turbo engine. Gas is mixing in with the oil, causing oil levels to rise. The fumes of gasoline are entering into the cabin space and making it unsafe to breathe. The engine is also having stalling issues due to gas mixing in with the oil in the engine area. This also has an issue with the ability to keep the car warm and providing adequate heat into the cabin area. The components of this engine are unsafe for cold weather climates such as the northeast. The car can not warm up the engine sufficiently at idle and therefore will not blow any hot air into the cabin area. The manufacturer states the car needs to be operating at highway speeds for approximately 10 minutes to gain sufficient engine warmth. This is not acceptable, as many owners of this vehicle have families and children, and we make short trips back and forth. For the car to be cold and blow cold air and not be able to warm up is a failure by the manufacturer to provide a safe vehicle. Honda case number 06673515

- Clay, NY, USA

problem #76

Jan 072019

CR-V

  • 11,800 miles
The button on the transmission selector came out. When I put it back in the transmission wouldn't shift into park. The vehicle was stopped at the time.

- Hernando, FL, USA

problem #75

Dec 242018

CR-V

  • 16,036 miles
When I got into car in shopping plaza parking lot I attempted to put my vehicle in reverse at which time and the gear shifter knob fell out and crumbled into pieces. Not able to move vehicle nor put in park. After inspecting temporarily put piece in which enabled me to get home. While driving felt very unsafe not knowing if it would remain in gear. Once home unable to put in park. Luckily vehicle has button brake system which enabled me to put brakes on and get husband's help. He temporarily enabled vehicle into park after which vehicle although in park never fully turned off. Due to christmas could not get to dealer til today. Battery dead. Charged, took to dealer replaced without comment. After googling, this appears to be an ongoing issue for a number of years. I believe this could cause dangerous situations. I personally was very distressed. This has not been a recall issue. I definitely believe it should.

- Cooper City, FL, USA

problem #74

Dec 162018

CR-V

  • 5,312 miles
The gear shift button mechanism broke as I was parking when my car only had 5,312 miles on it. This is a dangerous safety hazard as the gear shift button mechanism broke without warning and can make it so one is unable to shift. The Honda dealer at ocean Honda in North hollywood, ca, replaced the gear shift button 12/17/18 but it is not shifting smoothly now when I put the car in reverse.

- Burbank, CA, USA

problem #73

Dec 212018

CR-V

  • miles
The lockout button on the side of the transmission shift lever popped off, preventing the vehicle from shifting out of park. This can obviously cause the vehicle to be disabled. The service technician at the Honda dealership said this is a common problem with 2017-2018 Honda Cr-vs, but I couldn't find a recall for it.

- Waxahachie, TX, USA

problem #72

Dec 102018

CR-V

  • 59,500 miles
The shifter lock button came out of the shifter handle. The vehicle had approximately 59500 miles on the odometer. The vehicle was stationary, I had just shifted into reverse. I have the button temporarily held in with a rubber band. I have a repair appointment with the Honda dealer for Thursday, December 20, 2018. When I went in to make the appointment, the dealer service advisor told me this is a common problem and that they are keeping the parts in stock. Internet searches reveal several complaints about this : https://www.bogleheads.org/forum/viewtopic.php?T=261896 https://www.crvownersclub.com/forums/137-2017-present-official-specs-features-etc-gen-5/175490-help-2017-CRV-shift-knob-removal.html

- Tucker, GA, USA

problem #71

Apr 152017

CR-V

  • 50 miles
Current miles = 4K. 1= battery went dead several times, was told update was done because issue w/parking brake circuitry. 2= various driver assist warning lights come on intermittently on dash.-issue not identified nor fixed. (ongoing) 3= recently pulled over by police nighttime-no tail lights, though front lights worked- driver of car was not familiar w/car- police fiddled w/ lightswitch got them working told driver to take it to dealer-no ticket issued. 4= noticeable lack of acceleration, fuel odor about vehicle, also sulphur smell after driving, heat does not warm cabin, nor defrost.defog windshield properly, oil black and overfull. Oil changed, issues reoccur within a few driving miles (50-100). One dealer blames the other, Honda says they didn't know of issues, dealer finally confirmed gas in oil. Again-there is only 4K miles on this 'vehicle'. all these issues relate to safety, either to anyone inside the vehicle or others on the road. I have no confidence in driving this (paying more attention to cluster, driving subtleties etc than traffic), and am very upset in paying the payment each month while hearing the 2 dealers blame each other, and while Honda shrugs their shoulders. I am taking it, once again, to the dealer this Saturday for an 'update' to the software-per Honda case mgr naomi xt 87075. Documentation can be provided on request-- I am out of time and patience. There are many more people with these documented issues on this vehicle than are being reported here- (see google and social media). I dread having to drive it Saturday nine miles to the dealer. This is the top selling car in its class-- there is a major problem being driven daily on the highways of the usa. My issues began April 2017 (purchases 3/30/2017) and have been ongoing through Dec 2018. Please help!!

- Maumee, OH, USA

problem #70

Dec 092018

CR-V

  • miles
Along with my gas in the oil tank issue, the car does not heat up any longer. It was 37 degrees here in NY and my car is only outputting cold air. I've taken my vehicle to the dealership already and they could not fix either issue. I am extremely frustrated.

- White Plains, NY, USA

problem #69

Dec 072018

CR-V

  • 16,670 miles
Fuel is mixing in with the oil, car is much more sluggish, noticing gas smell in the cabin (that cant be healthy!!)

- Raleigh, NC, USA

problem #68

Dec 022018

CR-V

  • 6,295 miles
1) pushed ignition button and put gearshift into R to back out of garage 2) gearshift nob spontaneously popped out onto mat 3) couldn't shift into P, only N 4) car on incline driveway into street that was busy with morning traffic 5) required to keep foot on brake while looking for nob 6) after several minutes, found nob and was able to put back into place and shift gear into D and drove back into garage and then put gear into P 7) extremely dangerous! nob could have been irretrievable with no way to keep car from sliding into traffic other than with foot on brake; no other way to keep car from moving; no manual braking method available 8) subsequently on internet search, this is known problem 9) was able to drive to dealer and have mechanism replaced in 1 day

- Arlington, MA, USA

problem #67

Nov 252018

CR-V

  • 41,000 miles
Button to unlock the transmission shifter broke without warning. Here is a thread of owner complaints: Https://www.crvownersclub.com/forums/137-2017-present-official-specs-features-etc-gen-5/168802-gear-shift-button.html here is a general search from google which has links yo various pictures and videos of the issues: Https://www.google.com/search?rlz=1C1gceu_enus821us821&ei=G__7W-gjhsqb5gk9wiqwaw&Q=2017+CR-V+broken+shift+button&oq=2017+CR-V+broken+shift+button&gs_L=psy-ab.12...0.0..8480...0.0..0.0.0.......0......gws-wiz.gznhiho1pom

- Saginaw, MI, USA

problem #66

Nov 012018

CR-V

  • 9,000 miles
Infotainment screen will randomly flash, dim and beep. This has caused several safety issues including high level of distraction and failure of the navigation system at all the wrong times. This happens randomly when the vehicle is in motion or stopped. The problem has been reported to the dealer and they have failed to find a solution. They claim no one else has reported similar problems. This is laughable due to all of the online complaints and youtube videos documenting the same problem. They have refused to attempt a repair or replacement of affected defected components.

- Missoula, MT, USA

problem #65

Nov 242018

CR-V

  • 5,100 miles
Shifter button popped out while driving/vehicle in motion. Dealer indicated a frequent issue but no Honda recall.

- Brooklyn, NY, USA

problem #64

Nov 052018

CR-V

  • 9,000 miles
I can smell gas inside cabin while driving and this happened multiple times. This happened while driving in city. Concerned about heath issues if I drive this without fixing the issue.

- Charlotte, NC, USA

problem #63

Jan 012018

CR-V

  • 17,000 miles
Adaptive cruise works fine, except when it is unable to identify a stationary vehicle in front at a stop light. This happens when the vehicle is on adaptive cruise set and it fails to identify the stationary vehicle in front of it.

- Alpharetta, GA, USA

problem #62

Oct 152018

CR-V

  • 23,500 miles
1. engine oil level after a recent oil change ( with very less mileage) shows the oil level is higher than the "highest" indicator point. It appears to be oil is getting diluted by unburnt fuel. This may potentially harm the engine!!.

- Alpharetta, GA, USA

Read the next 20 complaints »