10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 13,695 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The infotainment system goes dark intermittently without warning. The screen blinks, showing the "Brightness" feature. Dangerous as using this system to navigate on the highway. I cannot find a TSB or recall for this problem?
- Cockeysville , MD, USA
I have had my car taken to Honda dealerships with an issue of all my warning lights would come on. No one has been able to fix the issue. The spark plugs, battery, air filters, have been replaced and diagnostic tests were done. The warning lights would stop for a couple of months and then start again. The last time all the warning lights came on my car began to stall and not got over 8 - 10 mph when I would start to drive. I would pull over, turn off my car, restart, then it would be ok to drive. The part that scared me was when I was on a busy highway, traveling close to 65 - 70 mph and my car stalled/lost power. Thankfully, I was able to pull to the side of the highway without getting myself or anyone hurt. I have since stopped driving on the highway. The last mechanic (Honda certified) has told me my head gasket needs replaced. Not something I would expect but it does explain a lot of the issues I have been having. My car is parked until I am able to get it repaired.
- Springfield, OH, USA
The rear windshield of the car exploded during a routine drive without any apparent cause. The car was inspected by a Montgomery County police officer and was driven to the local Honda dealership. The local Honda dealership could not offer any additional insights into the root cause of the incident.
- Potomac, MD, USA
My 2017 CR-V (~$80k miles) will randomly fire every system or warning alert on the dashboard. This includes vital or important alerts like Brakes, Check engine light, Tire pressure, etc. There has been no way to reset it, and it persists through car restarts, system reboots, and driving. The first time this happened was [XXX], and I was able to reset it. However, it has returned a month and a half later ([XXX]) and there has been no remedy or reset that has worked. This issue is extremely dangerous, as it completely mitigates the safety features put in place for this vehicle. With all of the system warnings misfiring and no way to reset or check which are legitimate versus a complication, I am putting myself and others at risk if I drive. I will not know if there is a true issue with a tire, my engine, my brakes... I need my car but am wary of driving it now to keep myself and others safe. It also makes some features inaccessible (i.e., cruise control). I conducted further research prior to taking it to the dealership to better understand the potential cause and what could be done. After conducting that research, it seems this is a VERY common and fairly well-known issue. I have linked one of several forums demonstrating the scope of this issue. Example forum: [XXX] The system misfires are being diagnosed as issues with the fuel injectors, and owners are getting told to replace those fuel injectors to remedy the issue (cost of which equals around $1,400-2,200). Few also report that following installation of new fuel injectors, the issue has come back. Not everyone has ~$2k to fix an issue that is so common it should have already been addressed by Honda. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Mount Laurel, NJ, USA
Electrical System Failure Battery Drain Issues Infotainment/Navigation Freezing Persistent Check Engine Light Excessive Oil Consumption Transmission Failure Brake System Failure Steering Issues Unintended Acceleration Airbag Malfunctions Fuel System Leak Increased emissions Misfires
- Pikesville, MD, USA
Gear shift button broke and came out of the shifter completely. I can not put the vehicle in gear and I am stranded. I contacted my local dealership and they acted like they have never heard of this being a problem. My vehicle had under 12000 miles and this happens. Of course it is a problem. The components broken brittle parts speak for the cheap plastic used in such a critical area. The cost of the repair shouldn't be a factor for recall. The number of people reporting this problem is a small percent compared to the many who have had the repair when it is clearly a manufacturers defect.
- Ogden, UT, USA
All warning lights turn on intermittently and stay on for an undetermined time. I have taken it to service shops and the dealer multiple times over the last couple of years. Finally, I was able to get into the dealer while all warning lights were on so they could diagnose. I was told it was a fuel injector issue and not covered for repair. Upon researching, there are many reports of this issue and I don't understand why Honda is not being held accountable for this failure. While all warning lights are on, how would I know if there was an actual problem with the car? This could be a dangerous situation.
- Oak Harbor, WA, USA
Car is parked in front of the house no one has touch the vehicle. The car suddenly started the alarm, had to turn it off. Later on during the day I went to turn the vehicle on and it wont turn off after. I had to search for the fuel pump fuse and remove that to turn off the car.
- Largo, FL, USA
Multiple warning/error messages are being displayed on the dashboard.
- Manasquan, NJ, USA
Hi. During the drive. My car's all warning light that include break light and engine light and tire pressure light. And I check everything is find. Then I go to the dealer to fix it. The dealer said everything is fine. The can't do anything. They just clear the code. But the next week, it happened again. I also do research this issue at internet. This issue is not unique in U.S. please help us to let honda to be concerned this issue. thank you.
- New York, NY, USA
When exiting car sound is heard that car is locked. Then same sound is heard again seconds later. I have DroneMobile app on phone so I checked status & found car reopened. I have had DroneMobile was installed in 2018 or 2019. It happens all the time as far as I can tell. The 2nd fob is in my house & not near car. Hard to know if anything will be secure in car or safe to enter. Could this have happened after car software update?
- Bloomington, MN, USA
I own a 2017 Honda CRV and my complaint is various warning lights such as the brake system, lane departure, ACC & forward collision warning illuminated on the dash with the dashboard. There are MANY other Honda consumers who have faced/facing similar instances. I have attended to reboot the system three times to clear these messages. A new battery was installed June 2023.
- Wilmington , DE, USA
Button fell off from the shifter
- Lakewood, CO, USA
Driver-??s Seatbelt will not click in place and my vin is not showing a recall. The control screen does not work correctly. It often goes bright and makes a dinging sound or won-??t work at all.
- Moncks Corner, SC, USA
While driving when it's raining, the anti-theft alarm goes off, the open door alarm starts beeping, and the low tire warning shows. The instrument cluster sometimes goes completely black, and on one occasion the engine shut off completely. We took the car to a Honda dealer for service and they replaced the battery but that hasn't fixed the issue. Obviously, losing the instrument cluster and power at high speeds is dangerous. This issue has occurred at least six times over the past year.
- Larue, TX, USA
My Honda 2017 CRV, EX AWD Touring was serviced for oil change, transmission fluid change and complementary 20-point check on August 8, 2023 by Honda Dealer. Unintended sudden acceleration caused accident at a speed of less than 5 miles while parking the car in empty library parking lot Oct 22, 2023 collision summary: As I was parking the car I turned into an empty parking spot with a speed of about 3 to 4 miles. A Sudden burst of unintended acceleration as I turned to park caused high speed and my car hit a car parked on the opposite side, not in front but adjacent parking spot. This sudden unintended burst of acceleration so quick and forceful that as my car hit the car on the front bumper of parked car. The collision deployed the airbag. I was shaken and traumatized momentarily. I avoided bigger collision and managed to stop the car some 15 ft ahead in the empty space. The door opened only halfway due to damage on front side near drivers door. There was smoke inside the car that scared me. I was shaken and managed to come out safely. I went inside the library and called my daughter. My daughter called 911 to report about the accident to the police. The police and medical emergency came within 15 minutes. I told them that I am alright and no injuries of any type occurred. The policeman was also surprised by this unusual collision in an empty parking lot. After going over the accident he told me that he will not give me a ticket for this incidence. I provided detailed information of patrolman (name, phone number, email) to Jasmine in Honda headquarter office in Torrence CA. I reported issues of my 2017 Honda to Honda Dealer and Honda Office in Torrence, CA on June 27, 2019. No action was taken than. It must be investigated. My car has done only about 25,000 miles, serviced by Honda Dealer, I have a clean driving record since last 25 years. I am scared to drive after the sudden acceleration incident. I am asking Honda to give a replacement car and compensation.
- Highland Heights, OH, USA
On 8/25/23 around 6:45am, I was exiting the gas station parking lot going around 15mph, and the car slammed on the brakes. The abs engaged itself even though there was nothing in front or around me. I knew I didn't step on the wrong pedal, because the abs indicator that says "brake" came on and this only comes on when the abs senses something in front of the car. All the stuff on my seat flew on to the floor. This happened once before a few years ago. A few times in the last few years, the car has been glitchy and "brightness" starts blinking uncontrollably on the screen. Sometimes if I shut off the car for a few minutes it will resolve but sometimes not. We purchased the car new and have been the only drivers.
- Guthrie, OK, USA
The screen in the middle goes haywire beeping and jumping from screen to screen. I am not sure if it is affecting any other electronic componets but it very well could be.
- Hernando, FL, USA
A/C Compressor Shaft Seal leaking and Honda Dealer - Norm Reeves Honda North Richland Hills in Texas is not able to vacuum the remaining refrigerant out of the Honda CRV 2017 which has only 58k miles. Their new equipment says there is a contaminant on the ac system and refuses to complete the warranty repair. They even mentioned that to complete the Shaft Seal repair, they do not need to remove the compressor. This should be a recall of the AC compressor instead of a warranty extension on the seal. Here in Texas, it's 109 deg F temperature and in the car, it gets up to 119 to 125 deg F temperature during the summer months. This is a major safety issue. Honda will only reimburse for the repair if it's taken to a Honda dealership but the dealership does not have the tools to vacuum out the contaminants. Additionally, the dealership thinks the discharge hose needs to be replaced as well. Due to the centrifugal force of the compressor when it spins, the leaking freon from the Shaft Seal with dye has spun around 360 deg and spread the dye all around it. This has caused the dealership to force the car owners to replace the discharge hose for an outrageous cost of $700+. Currently, the Honda parts website shows the compressor has been discontinued. Please take action with Honda on a full recall of faulty compressors. Many Honda owners with CRV 2017-2021 are seeing multiple issues pointed out during this Warranty claim of A/C Compressor Shaft Seal Leak.
- Euless, TX, USA
- Barnegat , NJ, USA