10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,169 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The issue involves the steering of the vehicle at highway speeds. The steering gets stuck going straight and requires more force than usual to steer the vehicle. It feels like the straight line steering is stuck in position and then it suddenly gives way. This happens on most highway journeys at the moment between 50 and 70 mph. Because extra force is needed to push the steering out of the straight line position, it is possible to push too hard and change position in the lane without intending too. This then needs to be corrected. I noticed this one time before and took my vehicle in to Honda but they were not able to rectify. It is now happening much more frequently.
- Katy, TX, USA
The contact owns a 2017 Honda CR-V. The contact stated while driving at undisclosed speeds, the steering wheel seized, and was difficult to maneuver. The contact stated that the failure recurred consistently. The vehicle was taken to the dealer where it was diagnosed with rack and pinion failure. The vehicle was not repaired. The contact discovered NHTSA Campaign Number: 18V663000 (Steering) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
- Inverness, FL, USA
My car went into the limp mode when I was driving and would only go 7 to 8 miles per hour. This is a big safety hazard. Had I been on the freeway and not near my home, it could have easily caused an accident.I had it towed to the dealer and they could not find anything wrong and said it was probably Bad gas. Prior to this, several lights had come on the dash stating that all of the systems in the car were not working. They also could not tell me why that was happening. It seems now that I find out that Honda CRVs made in the year 2017 have bad fuel injectors. I'm having to get that replaced. I'm not sure if that's what caused the car to go into the limp mode.
- Mountain City, TN, USA
Sticky steering while driving moderate to highway speeds while driving straight. Steering is not smooth as turn slightly from neutral straight position to keep staight driving line. Not noticeable whenever turn back and forth on corners. Stickiness only noticed while trying drive straight
- Palm Beach Gardens, FL, USA
What I experienced was a multiple system failure. It began with a dead battery two years ago. When the engine was restarted the TPMS light came on along with the indicator light to get your car checked. The lights only came on intermittently at first and it didn't seem to affect the function of the car. I had assumed that when I replaced the battery, I had loosened a fuse. As time passed, the number of lights on the dashboard increased along with the duration of time they stayed lit up. Now, within the past 3 months, all the system indicator lights are on constantly, with the accompanying beeps, dings and sounds for each light. Yesterday, on the highway, my dashboard began to dim and the vehicle began to stutter. The dashboard indicator read Critical Failure Detected. Stop Driving When Safe. At the time I was on the highway in the right lane going 51 mph. This is unsafe. I have children and grandchildren and I do not feel safe transporting any of them. The reported problems are: Brake System, Tire Pressure Monitor, Electric Parking Brake, Road departure Mitigation System, Collision Mitigation System, Lane Keeping Assist, Adaptive Cruise Control, Hill Start Assist, Vehicle Stability Assist, Anti-Lock Brake, Power Steering System
- Cincinnati, OH, USA
When driving at highway speeds the steering would get stuck Causing higher than normal resistance to turn. Once the steering would respond it required quick over correction to prevent leaving the roadway.
- Ocean Springs , MS, USA
Torque sensor internal failure causing notchy operation of steering. Safety issue concerning unpredictable jerkiness in the steering, especially at speeds over 40 mph. Confirmed by Coggin Honda of St. Augustine. Entire steering rack had to be replaced at a cost of over $3,300. No warnings prior to failure of the system.
- St. Augustine, FL, USA
New resistance in steering at highway speed trying to keep steering centered and straight. No indicators or warning lights noting issue. Noted Honda TSB 18-103, 54 vehicles ONLY were recalled. Symptoms similar to TSB, brought to dealer, master tech diagnosed replacement of rack and gearbox, paid by extended service warranty because this vehicle NOT recalled by Honda. Once repaired, within the week on highway the LKAS kept indicating "Steering Required" on a very well marked highway where I never had that issue before, and the LKAS system was very noticeably NOT preventing steering into another lane when turn signal not used. Currently have another appointment to fix that (probably LKAS reset). This entire issue could have potentially resulted in crash or injury if not diagnosed and repaired immediately.
- Rumford, RI, USA
Steering feels -??sticky-?? when trying to make small corrections to keep the car straight. By -??sticky-?? I mean a little bit harder to move smoothly than normal to keep the car straight. Or there is more friction than normal when making small corrections to keep the car straight. The steering is not smooth when making small corrections to go straight. The -??stickyness-?? only happens from center and between the 11 o-??clock and 1 o-??clock positions. Also feels like it does not want to move but then suddenly slips or jerks to the left or right from center. There is sometimes a faint noise from the steering column area with the stickyness -?" sounds like a little clunk, or squeak like when something is rubbing and needs grease or lubricant or worn out. When does it happen? Seems to happen more often after driving for a while like over 30 minutes. Happens both when lane keep assist is OFF or ON, does not matter. More frequent at speeds above 35 mph Happens less frequently on short drives. Happens more frequently when driving straight on good, flat, smooth roads. No issues noticed while making full turns, only when driving straight. Seems to be getting worse/more frequent.
- Newark, DE, USA
When driving straight the steering makes an unexpected jerk on ITS OWN to the right or left. The movement is a small JERK on its own from the 12 o'clock center position to about the 1 o'clock or about the 11 o'clock positions. After it moves on its own, it feels loose or like there is a dead spot where there is NO CONTROL, It feels like it slips/jerks when I move it back to correct the steering to the 12 o'clock center position. Feels like I have to fight with the steering to keep it centered when the unexpected movement happens. Happens both when lane keep assist is OFF or on. More frequent at speeds above 40mph and highway speeds 55+mph Happens less frequently at lower speeds and on short 5-minute drives. Happens more frequently when driving straight on good, flat, smooth roads.
- Newark, DE, USA
Hello team, There is an ongoing issue with HONDA CRV's where all dashboard warning lamps turn on themselves and keep beeping and flashing, affecting all electronic features on the car. So many people are complaining about this issue, check google or You tube but Honda is not recalling these cars and if you are past your manufacturer warranty, the dealership charges a heck of money and when they fix the issue, that's a temporary solution as the issue comes back just a few days after. I would like to raise this issue and I hope my voice will be heard. I am a Canadian customer in Mississauga, I could not find the right form for Canadian customers Thank you
- Mississauga, NY, USA
I was going ~60-65MPH on the Ronald Reagan freeway east bound on a rainy day at ~ 3:40pm on 27th December 2022. I was going on the second from left lane between the Rinaldi and Porter Ranch exits. Unbeknownst to me this part of the freeway is notorious for flooding in the left lanes. I applied the brakes gently to slow down my car. Suddenly, I felt I lost steering, the car skidded the steering wheel turned left into the median barrier. The car then made a complete U-turn in the direction of traffic and flipped over one complete revolution. Fortunately, nobody was injured in the crash and other cars were not involved. There were no warnings and indication that the car was hydroplaning. The skidding safety feature was turned on. I released the car to the insurance company to recover monetary loss and I don't have any information on if it was inspected. CHP has an accident report with number 9580. The reason I am reporting this incident is because, I believe me gently braking to slow down from 60-65 to 50-55MPH should not have caused the car to U-turn and flip. I believe the 2017 Honda CRV safety system malfunctioned because unbeknownst to the Honda Sensing system the car was already hydroplaning. It braked and made some automatic steering and braking decisions that caused the car to turn and flip. I believe the control algorithm of the 2017 Honda CRV failed to detect the car was hydroplaning and subsequently executed steering and braking decisions that caused the total loss of my car.
- Fremont, CA, USA
My car brakes itself on my road and it took about 20 minutes of turning it off and back on to get 15 feet to my driveway. My car also started shaking and steering to the right on its own, I had a very difficult time not crashing. while I was on the highway with my 4 year old son in the back seat
- Silver Springs , NV, USA
When driving short and longer distances, typically at speeds consistently over 35mph the steering wheel seems to "lock" in place or feels "stuck". There is also an associated creaking sound. The locking up/stuck is pretty easily resolved, SO FAR. This behavior started this summer and happened practically all summer any time I drove anywhere. (The fields below don't allow me to enter multiple dates/ranges.) My kids are almost 17 now and I cannot help them work on driving miles to get their licenses because I feel my car is unsafe to drive. This identical behavior has been pretty well documented in several years of the Honda CRVs on a Honda forum (https://). The mentioned forum has examples where much more extreme results occur where steering locks up while turning and cars become undrivable. Reports are that Honda has been unwilling/unresponsive to address/resolve. I've had my Honda dealer service team trying for over a week now to get Honda to either cover the steering replacement or authorize covering it via my extended warranty. This shouldn't take so long to approve and I believe Honda should cover it. My car is unsafe to drive and this warrants further action. Honda is not acting in the best interest of the public and is complicit and responsible for any injuries or death resulting from this issue. I hope The NHTSA is able to do something to light a fire under Honda to get some attention on this issue, on behalf of all Honda drivers.
- Kensington, MD, USA
The dashboard and radio screen start to glitch, causing my steering wheel to lock up and making it complicated to turn. This hazard makes me feel unsafe for myself and others.
- Bronx, NY, USA
Steering wheel has too much play/turns too easily/doesn't feel tight enough for accurate maneuverability. Highway driving requires constant focus on lane position and lane lines, making for an exhausting drive. Very difficult to prevent car from drifting out of the lane. Accident could result from car quickly drifting into neighboring lanes an oncoming traffic. Shortly after purchase, Honda mechanic checked it out. Even with an appointment I was there for 3 hours. I was told no issues were found. However, when I left the dealership, I immediately noticed a considerable improvement in maneuverability. Over time the challenging maneuverability issue has returned.
- North Kingstown, RI, USA
Tugging, pulling sensation mainly when turning left and sometimes when turning right motion is not initiated by the driver car was taken twice to Honda dealer and kept for 3 to 4 days -axle replaced- didn't help. Today is May 18, 2021 and I am still having steering problems with this vehicle- steering wheel pulls and tugs now and then at various speeds.
- Myrtle Beach, SC, USA
Computer failure resulting in multiple error message's and warning lights. Loss of antilock brakes, electric parking brakes, automatic collision brakes, adaptive cruise control, lane departure mitigation, hill assist, vehicle stability assist problem, power steering problem. Took vehicle to Honda dealer, they claimed software issue and did an upgrade. Problem is back. I reset the computer by disconnecting the battery. A few days later problem returns. Does not matter if you are driving or parked. It has failed while driving and while parked with engine running. Error requires a computer reset to clear it. Problem first occurred over a year ago and continues to this day..
- Valparaiso, IN, USA
I was driving with the touring system on that keeps the vehicle between lines, when suddenly started raining and the car did a complete turn of the wheel making the car go crazy and spinning about 3 times while in the highway
- Brooklyn, NY, USA
- Brooksville, FL, USA