The car quit suddenly while picking up my child at school and would not start. Had to be towed to the honda dealership due it not running. No warning sign of it having any problems, nothing. This qas February 13th and has been sitting therr for over a month now. I have contacted the Honda service department twice and they can not give me an ETA on when my car will be fixed or when the fue pump will arrive and if that is the only thing wrong with my car. This is our main vehicle, I do have a courtesy car to drive but I am making car payments on a car that is not functioning.

- Etowah, TN, USA

All electrical warnings spontaneously engaged on the panel; disabling cruise control and adaptive tools (emergency braking, lane warming, 3rd party vehicle encroachment, etc). The car drives fine. Has happened 6 times in the last 2 years. Either spontaneously resets when I turn the car off and then on, or I have to disengage the battery to reset everything.

- Beaverton , OR, USA

While driving the entire driving assist system warnings started flashing (lane assist, blind spot, ACC, etc.) resulting in a solid system break light, with none of the safety features functioning. In addition to being very distracting while driving, had I not noticed the warning lights going off, I would not have known that the safety system was off. It is very easy to miss while focusing on driving in a rainy day like today. I am writing to you directly since the last time I emailed Honda about a confirmed SW bug that results in the screen going dark, they told me it is not a safety issue and requested $180 for a SW update. When your screen goes dark when you are driving after changing the brightness on its own, and you don't see the backing off warnings, or camera, I would say it is a safety issue. While I am not writing about this specific issue, I don't trust Honda to do an honest assessment. I am unaware if Honda researched this issue yet, but have seen reports online about this issue.

- Rockville, MD, USA

The contact owns a 2018 Honda CR-V. The contact stated that while operating the vehicle, the "Brake System", "Collision Mitigation System", "Road Departure Mitigation", "Adaptive Cruise Control" and the "Lane Keeping Assist" massages remained displayed along with an audible alarm. The cause of the failures was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 44,400.

- Washington, DC, USA

All the warning lights came on at once.but car drives

- Hubert, NC, USA

The contact owns a 2018 Honda CR-V. The contact stated that the battery had been replaced four times. The contact stated that the dealer replaced the battery two times after the vehicle was purchased in January 2019. The contact stated that the battery had to be recharged daily to prevent battery drainage failure. The contact stated that while researching the failure, the contact discovered information regarding electrical system failure within the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.

- Saint Louis, MO, USA

See attached letter for complaint details

- Rock Hilll, SC, USA

On 2/10/2024 I was stopped waiting to put gas in my car when all of a sudden multiple lights lite up on my dash board (vehicle stability assist, vsa problems, hill start assist, adaptive cruise control problems, collision mitigation problems, road departure mitigation system problem, power steering (eps) problems, electric brake system problem, emission system problem, brake system problem, * all integral to safe driving for me. I was able to drive slowly to my mechanic and he was able to do a diagnostic assessment and it showed a code B1234 (Air Mix Control Motor Circuit (Driver's) Short. He was able to turn all the warning lights off. I am now a little afraid to use my car long distance until I can get assured that this will not happen again. In searching the internet I find that this is not an isolated occurrence. There are multiple complaints regarding this same issue.

- Kissimmee, FL, USA

Display unexpectedly switches to brightness setting and then blinks off and on constantly with loud noise then goes dark, and repeats flashing noise dark etc. controls do not stop it and must pull off if interstate and turn off vehicle and restart to make it stop. It is a huge distraction and very scary to experience. How is this not a safety concern for Honda? Others have experience in what I have read. Needs to be a recall before folks wreck. You should not have to stop your car to get the flashing to quit. Would love to upload video of the experience. This happens about 1 to 2 times time a month at least. And started with about 37k on CRV and still doing it at 64k. Only reported now cause I have read of others having same issue.

- Asheville, NC, USA

Starting late December 2023, the vehicle drained the battery in the car very quickly. I replaced the battery twice, and twice the battery was drained to death very quickly. It was discovered by the local Honda dealer that the Body Control Module (BCM) on the car wakes up by itself while the car is shutdown and parked. BCM drains the battery very quickly and leaving the car in-operable, leaving us stranded. This is a very serious security risk. It caused over $1000 to repair. This is a wide-spread problem for Honda cars. Actually there is a recall for BCM in Honda Accord models.

- Powell, OH, USA

All of the warning lights on my dash associated with the Advanced Driver Assistance system listed above come on and off randomly. This has happened numerous times over the last 18 months. I've been to the dealership twice and have also seen numerous complaints online. There doesn't seem to be a certain fix for the issues.

- Columbus, GA, USA

Sudden unexpected acceleration. Multiple occurences during same outing, almost caused me to have an accident. had to HARD break while engine continued to surge. Had vehicle towed to Honda Dealer. They said No Code set and couldn't duplicate condition. They kept vehicle 2 weeks and drove multiple times but couldn't duplicate problem. Since no code set, nothing fixed. Do not believe any diagnosis on components were done. My opinion.

- Monroe, LA, USA

The Body Control Module malfunctioned in my CRV. The alarm was going off at random and the car would start into accessory mode by itself after being shut off (after use). This is a safety concern as it draws attention to me, the driver, when parking my car in a public space. For females, this can be scary and is especially dangerous as after this the car will typically not start, nor will the doors lock, for several minutes. If it occurs in a garage, I worry about any emissions coming from the car (carbon dioxide) if the car were to start on its own, which is what was happening in my 2 car garage. I took the car to the dealer, who is replacing the body control module. I also read online that Honda is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles due to this issue, though 2018 CRVs were not included. The problem first appeared 1/6/2024, there were no warnings prior to it appearing. I had to get the battery jumped as it ended up dying and the same situation happened - I then took the car to the dealership.

- Austin, TX, USA

Our 2018 CRV Touring modelm has had the dashboard light up like a christmas tree with all codes flashing. We have had the vehicle to the local honda dealer numerous times and also to a private garage. The battery has been changerd out, The Honda dealer performed a sparkplug recall and the car continues to do this with the dashboard lighting up showing all kinds of codes. Last evening for the second time the car would not go above 10 MPH. I had to shut down the engine and restart. This is very dangerous. We bought the car brand new and have had all the maintenance done. My wife is afraid to drive the car, Is there anything NHTSA can do to have Honda look into this problem. From my looking into this it appears quite a few honda CRV's are encountering this problem. This is unsafe. Thank you for your time, I look forward to hearing back from you

- Enfield, CT, USA

I had all the warning lights come on my 2018 Honda CRV. At one time the car also lost power. I have been visited my dealer 3 times, and still is the same problem!! It has happened 4 times.

- Liberty Twp, OH, USA

I parked my car after my lunch break, set the parking brake, turned off the car, and then locked the car from the door passengers side door exterior handle after grabbing my bag (to be clear I did walk around the car, so I-??m positive the car was off.) and as always checked via the back door handle. The car was fully turned off and locked. I went to back to my office. When I left for the day several hours later I found the car still locked but now running, the parking brake disabled, but no message that the keys couldn-??t be detected or that the car was in accessory mode despite the fact my keys were sitting outside of the car near the back drivers side wheel along with my bag a range too far to unlock the doors much less be a sensor for the car. The hood was hot to the touch so it had been running for a while. The keys were in my hands as I walked up to the vehicle so the keys weren-??t accidentally left in the car. My only other key was home where only I have access to it. The car was otherwise undisturbed. It-??s a well patrolled area and there is almost always at least one employee in the immediate area. I use the remote start on routine basis so I know even if I managed an impossible feat of accidentally hitting the remote start sequence correctly when I was outside of the range of the fob it shouldn-??t still be running. As I know for a fact that my car turns off the car if started via remote start after 20 minutes and between my gas gage and heat from the hood the car had been running for a while. I was very lucky I was not parked in an enclosed garage. I did turn the car off, let it cool down, before restarting the car without issues. The only other possible symptom is the car has been randomly disconnecting CarPlay for several months prior to this.

- Allen, TX, USA

The contact owns a 2018 Honda CR-V. The contact stated while driving approximately 35 MPH, the instrument cluster and the Lane and Collision Warning Systems failed, and the instrument cluster went dark. The contact stated that the failure was a recurring failure and happened at various speeds. The contact stated no warning light was illuminated. Additionally, the contact stated that the rear taillights had failed, and the Forward Collision Avoidance system was also malfunctioning. The contact stated that the vehicle reset independently when the vehicle was parked and turned off and the instrument cluster and other electrical failures regained functionality. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel injectors needed to be replaced and would resolve the electrical failures. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 85,000.

- Saint Clair Shores, MI, USA

The contact owns a 2018 Honda CR-V. The contact stated while starting the vehicle, the brakes locked up inadvertently. Additionally, the electronic braking system, TPMS, the emission, the AWD system, braking system, brake hose, power steering, the vehicle stability assistance, Fuel Start Assist, Collision Mitigation Braking System, and the Hydro High beam warning lights were illuminated. Additionally, there was smoke coming out of the exhaust pipe. The vehicle was then taken to the dealer, where it was diagnosed that there was sludge in the engine and that the turbo system was blown. The dealer replaced the turbo, rebuilt the engine, and performed an oil change and an engine flush; however, the failure persisted. The check engine warning light was illuminated. The vehicle was taken to a second dealer, Schaumburg Honda Automobiles (750 E Golf Rd, Schaumburg, IL 60173), where an oil change and an engine flush were performed; however, the failure persisted. The vehicle was taken back to the dealer who informed the contact that the timing chain was loose and needed to be replaced. The contact declined the repair. The contact stated he had replaced PCV valve, the camshaft sensor, and the battery himself. Additionally, the vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the ECM. The mechanic referred the contact to the dealer for the repair. The vehicle was taken to a third dealer, where the contact was informed that the engine needed to be taken apart. The vehicle was not repaired. The manufacturer was notified of the failure and several cases were opened. Additionally, the manufacturer referred the contact to the third dealer for the repair. The failure mileage was approximately 70,000.

- Hanover Park, IL, USA

After battery replacement done by dealership Monday afternoon, Tuesday morning, horn was off, lights were on, keyless remote can not be detected, many safety system errors etc. Called road side assist, after entire system reset, everything seemed to be normal, but problem showed up again on Saturday morning. Towed car to dealership, they checked everything and turned out to be body control module problem, had to replace body control module. My car only 5 years, 55k miles. It happed so randomly, faulty locks, faulty anti-theft, and can be a huge safety concern/issue.

- San Jose, CA, USA

Multiple engine failure codes appeared on dashboard. Took vehicle for inspection and diagnoses states code P0172 Fuel system too rich. The service technician recommended fuel injector replacement due to faulty injectors. Service advisor did not file a warranty claim on my behalf despite my request to do so. When I called Portfolio Protection, they informed me that the technician did not call in the claim. Portfolio Protection Ever Drive 250 Limited Powertrain Coverage has an exception for injectors listed in the Mechanical paragraph as follows: Mechanical: This Limited Warranty does not provide coverage for service adjustments/cleaning, carburetor, throttle body assembly (except injectors), contaminated fuel system, water ingestion, air conditioning recharge, refrigerant, coolant, battery cables, belts, hoses, brakes (front hubs, drums, shoes, lining, disc rotors and pads), exhaust system, (...) etc. Portfolio Protection and Barber Honda Service Advisor will not acknowledge the exception for injectors clearly stated in the contract. I took the steps required in the contract to file a claim and spoke to multiple adjusters at Portfolio Protection and they refused to acknowledge the exception for injectors. Honda has extended the warranty on fuel injectors for other vehicles due to faulty injectors and incorrect installation during the assembly process as stated on Honda Service Bulletin 22-002. This is clearly an ongoing issue with Honda and needs to encompass all vehicles.

- Bakersfield, CA, USA