The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, the A/C was emitting hot air. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the A/C shaft seal had failed. The contact was informed that the A/C shaft seal leaked into the suction hose and discharge hose. The contact was told it had to be replaced. The vehicle was taken to the a different dealer for a diagnostic test and was informed that the wrong coolant was used which caused the A/C shaft seat to fail. The contact suspected that during one of the times the vehicle was taken for maintenance the wrong coolant was used. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure. The failure mileage was 33,900.

- Murphy, NC, USA

I am submitting this complaint due to repeated and unresolved safety and performance issues. Beginning in mid-2023, the vehicle experienced multiple system-wide failures, including: -All dashboard warning lights illuminating intermittently without cause, sometimes for days. -Sudden failure to accelerate after stopping, including stalling in intersections. -Engine running rich with repeated check engine light activations. On two occasions, the vehicle stalled in the middle of busy intersections, once with my [XXX] child in the car, posing a serious risk to my family and other drivers. The dealership replaced the A/C Control Unit (June 2023) citing it as the cause of the system alerts, but no improvement was seen. The dealership then diagnosed a faulty VSA unit, quoted $2,500, but never ordered the part or followed up. A third-party shop (Mr. Tire) diagnosed a faulty ECM, which the dealership ignored. In September 2023, dealership recommended replacing the fuel injectors, which I paid for out-of-pocket (~$1,000), which resolved the warning lights and stalling. However, ongoing problems persist: The air conditioning system is no longer cooling effectively, despite prior repair. The car also feels underpowered when accelerating or starting, with weak engine revving compared to when the car was new. While no current warning lights appear, the performance is noticeably degraded. In April 2025, the vehicle-??s fuel pump was finally replaced under Honda-??s service bulletin recall after being on the waiting list for the parts for nearly 1.5 years, but these other concerns remain unresolved. I am submitting this complaint because: The stalling incidents created serious safety hazards in live traffic. The vehicle has experienced repeated systemic failures that align with known issues reported by other 2018 CR-V owners. Despite multiple dealership visits and significant personal expense, the vehicle has not been restored to reliable and safe operating condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

- Charleston, WV, USA

The contact owns a 2018 Honda CR-V. The contact stated while driving at various speeds, DTC: P0172 and P0300 were displayed on the instrument panel. The contact stated that while the codes were illuminated, the ADAS system became inoperable. The contact stated that the Lane Keep Assist, Forward Collision Avoidance, and other systems that were inoperable. The contact stated that the vehicle recently was repaired under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the error codes illuminated. The contact had taken the vehicle back to the dealer where the recall repair was performed, and a diagnostic test was performed. However, the failure was not duplicated. The vehicle was not repaired. The vehicle was then taken to an independent mechanic and the ignition coils, 12-Volt battery, and the sparks plugs were replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 63,500.

- Jersey City, NJ, USA

all warning signs come on at the same time on the dashboard. Car repair service explained that this is a known problem with CRV and suggested that I take it to he dealer. I have disconnected and reconnected the battery and this worked in discontinuing the warning signs but this was a temporary fix since same problem reappeared within weeks. This has reoccurred several times since 2024. Appointment has been made with dealer since the danger is whether warning sign is legitimate or just an electrical problem. This happens when car is first started and prior to initial drive. Does not prevent use of the car.

- Philadelphia, PA, USA

The contact owns a 2018 Honda CR-V. The contact stated that the vehicle had failed to start. Triple A was contacted and replaced the battery. Additionally, the contact stated that the infotainment system screen had turned off intermittently while driving. The contact stated upon turning off and restarting the vehicle, the infotainment system became operable. The contact stated that upon inspecting the battery, Triple A informed the contact that the battery was significantly corroded, and the battery was replaced. The contact stated while driving at 55 MPH to the dealer, the infotainment system screen turned off. The contact pulled into the dealer's parking lot. The contact stated upon turning off and restarting the vehicle, the vehicle failed to shift into gears and was undrivable. The dealer diagnosed that the battery terminals were faulty, causing a system communication failure and battery drainage. The dealer replaced the battery. The vehicle was temporarily repaired. The manufacturer was not notified of the failure. The failure mileage was 48,419.

- North Huntingdon, PA, USA

I am writing to express my concern and disappointment regarding persistent electrical issues with my 2018 Honda CR-V (VIN: [XXX] ). My vehicle has recently experienced multiple warning lights turning on simultaneously, including brake, VSA, and TPMS. After inspection, I was informed that the issue may be related to the battery or sensor systems, even though the vehicle has not experienced any incidents or misuse. I would like to emphasize that this is a well-known issue reported by many 2018 CR-V owners, as evidenced in online forums, service bulletins, and consumer complaints. It is extremely frustrating to be responsible for repair costs for what appears to be a design or manufacturing flaw. Additionally, I visited a local Honda dealership for diagnosis, but I was given no explanation regarding the cause of the problem and was simply asked to pay for service. I found this experience to be highly unprofessional and upsetting, especially considering the seriousness of the issue and my loyalty to the brand. Given the potential safety risks and the common nature of this problem, I respectfully request that Honda consider my case for goodwill repair coverage or reimbursement. I am also aware of an open fuel pump recall (Campaign: 24-007:6FE00) on this vehicle, and would like to confirm that any and all necessary service campaigns are addressed. Please let me know how to proceed, or if you require additional documentation. Thank you for your time and understanding. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Centreville, VA, USA

Driving i would lose all power like inwas out of gas. Would let it sit for a few minutes and it would run normally for a while then stall on the side of the road. Happened 2 times on the interstate and one on a back road.

- Hermon, ME, USA

Fuel Pump recall completed at McGrath Honda, St. Charles IL., on Monday 2/3/2025. Never had any issues with car since purchase in 2019. Since Fuel Pump recall I have had an additional 3 visits. Car has a rumble and shaking when starting. Revisit on 4/1 shop found no problems all inspections checkout out. Once again car still rubles and shakes when starting. On [XXX] my 17 year old was driving, all emergency lights came on, gas pedal stopped working, (This is a vital safety concern for a gas pedal to stop working) and car overheated. Car required another shopping and upon inspection again no issues identified. On [XXX] again all warning lights activated, car rumbles/ shakes upon starting. Car returned to shop where faulty oring on fuel pump was identified and changed. All warning lights cleared and car returned. On [XXX] Car rumbles when starting, all warning lights active and car speed is limited. Car will be shopped for 5th service in 3.5 months since Honda Fuel Pump recall. No other major shop events in car since prior since 2018. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Geneva, IL, USA

My vehicle became difficult to steer, similar to driving with all the tires low on air. I made an appointment with Proctor Honda. They determined the Electronic Power Steering Rack was sticking and replaced it with a 5320-TLB-A23 : G/BOX ASSY, EPS. Honda assured me this was not a recall issue. After paying the $4365.66 repair charge, I determined there was a Service Bulletin 23-037 issued for this same problem. It applied to 2018 Honda CRVs. However, it only covered 54 vehicles and my vehicle was not included. This seems unreasonable given it appears to be the identical issue as the vehicles subject to the recall. I'm a 76 year old female and have no means to challenge this other than to ask for your help in determining if I am being treated fairly. If it truly is not the same issue, then I understand. Mileage is 87,661.

- Crawfordville, FL, USA

Car was not able to shift into lower gears. Car would not accelerate when put in drive and drive did not illuminate on the dash. Gearshift was slipping between neutral and drive. mechanic got code of U3003-?"16. And U 04168. On a separate couple of occasions, the emergency brake system was activated when nothing was in the road

- Berkeley Heights, NJ, USA

ALL dashboard warning lights and beeping alerts come on/cycle through for a few days. Then, things quiet down for a few days. Cruise control stops working when this happens. VERY ANNOYING and erodes confidence in the safety of the vehicle. PLEASE address this problem, which has been experienced by SO many others, with a RECALL fix as soon as possible.

- Melbourne, FL, USA

In January 2023 our vehicle began having numerous issues with sensors, alarms, door locks, the car would turn itself on and drain the battery overnight and at times would not shut off without pulling the main fuse. Through research online it was clear that the problem was the Body Control Module (BCM). There are many, many reports online of the 2018 CRV having this problem, so I took it to the dealer and they had never heard of the issue. They tried to do diagnostics but had no way to determine if it was the BCM. Finally, I asked them to just replace the BCM even without a diagnosis, and after 2 months (there were significant back orders of this part) we were able to get it installed in the car and all was fine. Fast forward to last week (April 2025) and it-??s starting up again - electronics turning on randomly, battery drain, windows going down in the garage, warning lights all illuminated, dead battery every day - so the BCM that was installed in 2023 has failed AGAIN. Honda absolutely knows about this issue as they have a recall for Accords. However, I paid $1000 to fix it in 2023 and will no doubt pay at least that much now to do it again. Meanwhile, the car is effectively inoperable and can-??t be safely operated on the road. Honda needs to RECALL this issue and fix it for good.

- Williamsburg, VA, USA

The infotainment display on my vehicle's dashboard flashes and emits a "beeping" sound frequently. The only way to remedy the problem is to pull off the road, shut down the engine and restart it. The flashing and beeping is not only annoying, but poses a safety hazard - particularly at night. I belong to a Honda CR-V owners group and my complaint is frequently echoed by other CR-V owners, so the problem is not limited to my vehicle. My Honda dealer will fix the problem for $1,600. I've been in touch with Honda corporate and they refuse to remedy the problem at their expense since my vehicle is out of warranty.

- Louisville, KY, USA

All for the safety features light remains on after starting and driving my car. I drive my car for 2 to 3 days per week. The most recent maintenance on my car was the Honda recall and alignment at the dealer. Reading various chats this seems to be a comma issue for the Honda CRV. I am concerned if saftey features work and if my sensors are defected. I purchased my car December 2018 with little over 67, 000k miles.

- Brownsburg, IN, USA

Summary of Issue: I am submitting this complaint regarding unresolved safety recall issues and recurring emission system failures with my 2018 Honda CR-V. Safety Recall Unresolved for Over One Year: I received a safety recall notice in early 2024 concerning my vehicle-??s fuel pump, but despite numerous follow-ups with both Honda Customer Support and my local dealership, the issue has not been addressed. The necessary parts are not available, and the problem continues to be postponed for over a year, presenting potential safety risks. Emission System Disorder: In 2022, I experienced issues with the emission system in my vehicle, and the case was registered under Case Number 13205072. However, in 2025, the emission system malfunctioned again, and the dealer attributed it to a fuel injector problem. This contradicts the original diagnosis and raises further concerns about a defect in the emission system that may have existed since the vehicle was purchased. Dealer Excuse for Issue: Recently, the dealership has suggested that a faulty fuel injector caused the emission system failure, but I believe the underlying issue could be more serious, potentially related to the recall and the original emission system defect.

- Rutherford, NJ, USA

EPS RACK. steering sticks turning left and right

- Kaneohe , HI, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" How was your safety or the safety of others put at risk? The CAR had everyt warning light come on the dashboard- this happened multiple times to many people it's been widely reported online. Honda is covering it up and not doing anything about it..... every safety feature in teh car ceases to work! and does not operate- the car STALLED IN THE MIDDLE OF THE HIGHWAY! honda is aware and hiding this issue. it's affective 2017-2019 CRV. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes! I took to the dealer and they're aware of it... they said there is no recalls yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? honda is supressing this! Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" NO!

- San Diego, Ca, CA, USA

Multiple vehicle warning lights showing up on dashboard, but only when the weather is cold - usually under 35 degrees F. Once the temperature goes above 35 degrees F, the warning lights disappear. Not exactly sure what is going on, but have read online of a bunch of other owners of 2017 and 2018 Honda CR-V-??s experiencing the same exact issue. Would like to get Honda Motor Corp. to cover the cost of repair.

- Herndon, VA, USA

BCM box failed without warning. This caused the brand new battery to die without warning and caused the vehicle to stop recognizing both key fobs, locking me out of the vehicle. Panic alarm randomly went off in the middle of the night. If this happens in an area without cell phone service, I would not have been able to call for roadside assistance. If this happens in an unsafe area, drivers are put at risk. Problem has been diagnosed by two separate mechanics, one of whom works at Honda. There were no warnings. The only warning that seems like a warning in hindsight is that the original car battery failed without warning overnight. That battery was promptly replaced, only to have the above problem occur within two weeks.

- Nashua, NH, USA

The contact owns a 2018 Honda CR-V. The contact stated that while driving approximately 20-25 MPH, the brakes suddenly activated. The contact depressed the accelerator pedal and continued driving. The contact stated the road was uneven due to construction and there was metal covering over the parts of the road being worked on. The brake light flashed on the instrument panel, advising the driver to apply the brakes while there was no other vehicle in front of the contact to activate the sensor. The failure occurred intermittently. The dealer was informed of the failure but had not diagnosed the vehicle. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.

- Worcester, MS, USA