I decided to purchase a new battery during my 15,000 mile service, because living in Arizona, batteries only last about two years. And being my age and living 40+ minutes from the dealer on a 75 MPH freeway, with not much in between on the roads, you don’t want the battery to die. Up to this point I had no problem with the original battery. They replaced it with a Honda battery and I drove home and went to the grocery store when I got home and had no problem. I drove my car as I normally do (I do not drive very far obviously), but the time it took to drive from the dealer and grocery store and running errands the next 2 days should have been plenty of time to charge up the battery. Although they told me I didn’t drive my car enough.

I did not drive the car for the next two days as I was not home. The next day I got in my car to start it and it would not start and all the lights came on the dash and it also said I had a brake issue. I kept doing what it told me to, but nothing worked. Then I tried again and the headlights started blinking and the car finally started. I ran the car in the garage for at least 15 minutes and drove it around for at least another 15 minutes then stopped the car. I waited a few minutes and when I tried to start it the same thing happened again.

I called Honda service and they said they didn’t have an opening until Wednesday but if I brought it in (yea, I’ll bring the car in when it won’t start, duh), they could see if it was an easy fix. They had no loaner, but I talked them into letting me use their towing service the next day. When AAA came to pick it up they had trouble starting it but finally got it going enough to get it out of my garage and onto a flatbed. When Honda got the car it ran fine and could not duplicate the problem. They tested the battery and it was fine. They would not give me a new battery. They told me that I did not use my car enough and it will happen again because I don’t. They found nothing wrong.

They were nice enough to bring my car back for me but the people that were driving it accidentally ran over a piece of metal and it cut my tire so I had to buy a new tire. For a car they only had 15,000 miles on it. Needless to say I was not very pleased especially since they could not find a problem. I had my neighbor call and ask the service person how the computer works with the battery he’s more obviously more savvy than I am. They told him that the computer tells the battery went to charge and when not to charge. So my neighbor thinks that there’s something wrong with the program in the computer.