10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
15,459 miles

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« Read the previous 20 complaints

problem #211

Jul 062025

CR-V

  • miles
The steering sticks making the wheel difficult to accurately control. I believe this is the same EPS problem that has been recalled in later models.

- Great Barrington, MA, USA

problem #210

Jun 022024

CR-V

  • miles
Car has developed a sticky steering problem in the last 12 - 18 months... seems to be getting worse and is more noticeable the longer you drive at highway speeds... not sure what is going on but believe it to be a safety issue as it is definitely not normal plus uncomfortable to the point of concern

- Waynesboro, VA, USA

problem #209

Jun 292024

CR-V

  • miles
The steering at highway speeds doesn't allow for small corrections. If you move the steering wheel slightly nothing happens, then it suddenly -??grabs-?? causing overcorrection then, you get it back to center but then it -??grabs-?? too much in the other direction. Taking the car to dealer tomorrow for inspection. Something wrong with the steering rack cpuld cause big problems.

- North Attleboro, MA, USA

problem #208

Jun 012024

CR-V

  • miles
When turning, the steering wheel has a very loud creak and when driving, the steering wheel sticks. The Honda maintenance dept said there-??s a recall on 2018 CRV-??s for this exact problem due to a faulty steering gearbox but that my VIN # is not affected. The problem on my car has been confirmed by the Honda dealer. The maintenance supervisor at our Honda location stated there is also a recall on newer model Honda-??s for the steering gearbox. Honda, as well as multiple independent mechanics, have stated that this issue can cause catastrophic injury or death. However, Honda Corporate has refused to offer assistance in fixing this issue and said the out of pocket cost to me will be $4300. There have been no warning signals about this issue and it started about 1 year ago. The car currently has only 62k miles. The original owner of the vehicle was my mother-in-law who leased it directly from the Honda dealer. She only put 18k miles on the car. We both have had it serviced according to Honda-??s official maintenance schedule. This is a serious, known issue with active recalls that can cause a fatal accident and Honda refuses to expand their recall for public safety.

- Cardiff , CA, USA

problem #207

Jun 012025

CR-V

  • 34,000 miles
The contact owns a 2018 Honda CR-V. The contact stated that while driving at speeds above 40 MPH, the steering wheel became sticky and failed to return to center while turning. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 34,000.

- Columbia, SC, USA

problem #206

May 152025

CR-V

  • 52,400 miles
The contact's wife owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed and making a turn, the steering wheel failed to return to center automatically. Additionally, the contact stated that the steering wheel jerked while driving, causing the vehicle to jerk and to make sudden movements. The vehicle was taken to the dealer, where it was test-driven. The dealer diagnosed that the EPS gear box rack assembly needed to be replaced, and an alignment, and reprogramming of the PSCM to the steering neutral position needed to be performed. The dealer related the failure to NHTSA Campaign Number: 18V663000 (Steering); however, the VIN was not included. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 52,400.

- Gaffney, SC, USA

problem #205

Jun 252025

CR-V

  • miles
The steering wheel sticks especially after being driven for a while. It is necessary to use slightly more force to move it sometimes causing overcorrection. I took it to the Honda dealer and they said eventually the gears will be worn so much that the steering mechanism will fail and potentially cause an accident. There are no warning lights for this issue, and currently no recall. I have not had it fixed because the repair cost I was quoted was $4,300. My vehicle has not even hit 100K miles, and should not have such a dangerous, costly issue already.

- Fort Mill, SC, USA

problem #204

Jun 242025

CR-V

  • 45,000 miles
The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V663000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 45,000.

- Garner, NC, USA

problem #203

May 212025

CR-V

  • miles
We started to have "catches" in the steering wheel when driving - from just small catches when turning the steering wheel to more noticeable occurrences. This had been ongoing for several months prior to taking it into the Hertrich Honda dealership in Easton, Md. (We had, previously, taken it into the mechanic that regularly services our cars but they could not recreate the problem), The Hertrich service tech had to drive it several times before experiencing the problem and ID'd it as an issue with the steering rack, requiring replacement. We, then contacted Honda Corporate (05/21/2025) as we saw that a recall had been issued back in September, 2018 (1 month after we purchased our CR-V) for same year and model cars as ours for "Steering : Electric power assist system" - recall# 18V663000. We explained our issue and asked if it would be covered for repairs as it appeared to be the same. We were told that since our vehicle was not included in the recall and that the repair that the dealer listed as being necessary - "replacing steering rack (53620-TLA-A13)) is not the same as the recall repair authorized, "...the steering gearbox assembly...". A follow-up call to the dealership service manager to clarify the difference resulted in being told that they are essentially the same repair, that they do not replace the steering rack without the steering gearbox assembly for that model. Calling Honda, again, for additional clarification we were told that, from their viewpoint they are separate repairs and would not authorize coverage. However, they are willing to provide a "Customer Good Will Adjustment" to the quoted dealer repair estimate of $5,020. and reduce it to $3,500. As it appears that we have no other alternative, we will be contacting Honda to accept this and arrange to schedule the service. Also, as an aside the service manager at Hertrich told us that we wouldn't believe how many of these repairs they have had to do on these Civics and CR-V's

- Chester, MD, USA

problem #202

Jun 012025

CR-V

  • miles
Steering is popping and sticking when making a hard turn. It has gradually become worse. We're not comfortable taking it on long trips. A claim was filed with Honda this week. It has been 5 days and we only get voice mail when we call. Its very scary to think our steering could go out and the car only has 90,000 miles. It's going to cost $5,000 to fix. A recall for this problem was issued, but dealer says my vin is not included in the recall.

- Gallatin , TN, USA

problem #201

Jun 152025

CR-V

  • miles
Steering becomes "sticky, " and it becomes difficult to turn the steering wheel. This happens after about 45 minutes of driving and at speeds of 50 miles per hour and higher. The steering wheel sticks in one position and it takes greater effort to unstick it. This is a safety issue, because turning and lane changes take longer and could lead to a crash. This issue hasn't been confirmed by a dealer because of the time it takes for the problem to manifest itself. The vehicle has not been inspected outside of normal dealer servicing.

- Ormond Beach, FL, USA

problem #200

Jun 122025

CR-V

  • miles
When the steering wheel is turned to its maximum angle you can hear popping noises at slower speeds in parking lot or when backing out of driveway. When traveling at higher speeds 35mph or more the steering wheel sticks and is hard to move. When it unsticks it jerks the vehicle in the opposite direction. Worried this can cause a crash. Why is this not covered under a recall" There are other 2018 CR-Vs that are covered under 18V-663 recall why is my VIN excluded considering i am having the same issue"

- Huntsville, AL, USA

problem #199

Jun 032025

CR-V

  • miles
2018 CRV with less than 55,000 miles on it has developed an issue with the steering control felling "sticky" at times. This is very noticeable at speeds over 40mph and once the car has warmed up. The feeling while driving is that the steering is stuck in a notch and is not smooth causing the driver to put more effort into steering which then causes over correction and erratic driving. No warning indicators are lit and vehicle does not have any ADAS systems

- Manvel, TX, USA

problem #198

Sep 122018

CR-V

  • miles
This vehicle was purchased new and I am the sole owner. Immediately upon purchasing the vehicle, I experienced what has been described as 'sticky' steering. I believed at the time it was related to the adaptive cruise control, the lane keeping assistance system, or the road departure mitigation system. However, the sticky steering continued and was always present. In 2024 I took my vehicle to an authorized Honda dealer, Planet Honda in Lakewood, Colorado. They could not recreate the problem, but now I realize that this is because they did not get the vehicle and its parts warm enough to cause the problem to reveal itself. Upon becoming aware of two recalls of Honda CR-Vs with similar issues (NHTSA Campaign numbers 24V744000 and 18V663000), I took my vehicle back to Planet Honda last week and more fully described the problem. I was shocked to hear from the service advisor that he was not even aware of these recalls. However, I explained that EVERY SYMPTOM I was experiencing was and always had been exactly as described in the 2024 recall. I requested that they get the vehicle warm and then they would experience the problem. They did in fact confirm the problem, but stated that because the vehicle was not included in the recall they would charge me over $5,000 for repairs, despite the fact that it had been present since the inception of my ownership, and had been reported to them earlier. I do not dispute that my vehicle was not included in the recall, but would submit that given the situation, it SHOULD HAVE BEEN included, and even if not, the evidence is clear (and not disputed) that the problem is and always has been related to this manufacturing. design or assembly defect.? I also recognize that my vehicle has over 136,000 miles. However, Honda readily advertise that its vehicle should last hundreds of thousands of miles, and I agree, IF a manufacturers' defect is repaired under warranty or SHOULD BE, as the subject of a recall. Please assist

- Indian Hills, CO, USA

problem #197

Jun 122025

CR-V

  • miles
No crash, but ongoing issue that could cause a crash easily as it is increasing in difficulty in steering the vehicle. Abnormal sound when turning. Sticky wheel that has difficulty releasing at the end of a turn. Increased effort to turn. Safety issue due to uneven force needed to turn or straighten at end of turn which can result in under or over correcting. Honda dealer can reproduce and says the steering gearbox needs to be replaced but the cost is over $5000 and will have to be budgeted for. Other models of Hondas have been recalled for same issue but not this year of vehicle.

- Alma, AR, USA

problem #196

Oct 152023

CR-V

  • miles
After turning to the tight, steering resists centering and tries to continue to the right. Problem first occurred in late 2023. Honda dealer could not identify the cause but suggested rotating and realigning the tires. That reduced the problem for a while. However, it has retuned now and requires much greater effort to return to center, more so at higher speed, I.e. on the freeway.

- Lincoln, CA, USA

problem #195

Apr 112025

CR-V

  • 78,500 miles
The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning light was illuminated. The contact stated that the steering wheel jerked in the opposite direction and seized. The vehicle was taken to the dealer; however, the vehicle had not yet been diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not associated with the recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 78,500.

- Fort Mitchell, AL, USA

problem #194

Apr 102024

CR-V

  • 70,000 miles
The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was stuck. The contact stated that the failure was intermittent; however, the failure had since become a persistent failure. The vehicle was taken to the dealer where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

- Riegelwood, NC, USA

problem #193

Apr 012025

CR-V

  • miles
Steering has become sticky when making minor steering adjustments, has become more prevalent over past few months. Very concerning, fearful of failure if driving highway speeds.

- Naples, FL, USA

problem #192

May 192025

CR-V

  • 90,500 miles
The contact owns a 2018 Honda CR-V. The contact stated while driving at various speeds, the steering wheel was sticky. The contact stated that upon using excessive force to turn the steering wheel, the steering wheel jerked while turning to the intended direction. An unknown warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with steering gear box internal failure due to magnet dislodgement. The dealer determined that the steering gear box assembly needed to be replaced, and an alignment needed to be performed. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V663000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,500.

- Georgetown, TX, USA

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