10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
15,404 miles

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« Read the previous 20 complaints

problem #199

Jun 032025

CR-V

  • miles
2018 CRV with less than 55,000 miles on it has developed an issue with the steering control felling "sticky" at times. This is very noticeable at speeds over 40mph and once the car has warmed up. The feeling while driving is that the steering is stuck in a notch and is not smooth causing the driver to put more effort into steering which then causes over correction and erratic driving. No warning indicators are lit and vehicle does not have any ADAS systems

- Manvel, TX, USA

problem #198

Sep 122018

CR-V

  • miles
This vehicle was purchased new and I am the sole owner. Immediately upon purchasing the vehicle, I experienced what has been described as 'sticky' steering. I believed at the time it was related to the adaptive cruise control, the lane keeping assistance system, or the road departure mitigation system. However, the sticky steering continued and was always present. In 2024 I took my vehicle to an authorized Honda dealer, Planet Honda in Lakewood, Colorado. They could not recreate the problem, but now I realize that this is because they did not get the vehicle and its parts warm enough to cause the problem to reveal itself. Upon becoming aware of two recalls of Honda CR-Vs with similar issues (NHTSA Campaign numbers 24V744000 and 18V663000), I took my vehicle back to Planet Honda last week and more fully described the problem. I was shocked to hear from the service advisor that he was not even aware of these recalls. However, I explained that EVERY SYMPTOM I was experiencing was and always had been exactly as described in the 2024 recall. I requested that they get the vehicle warm and then they would experience the problem. They did in fact confirm the problem, but stated that because the vehicle was not included in the recall they would charge me over $5,000 for repairs, despite the fact that it had been present since the inception of my ownership, and had been reported to them earlier. I do not dispute that my vehicle was not included in the recall, but would submit that given the situation, it SHOULD HAVE BEEN included, and even if not, the evidence is clear (and not disputed) that the problem is and always has been related to this manufacturing. design or assembly defect.? I also recognize that my vehicle has over 136,000 miles. However, Honda readily advertise that its vehicle should last hundreds of thousands of miles, and I agree, IF a manufacturers' defect is repaired under warranty or SHOULD BE, as the subject of a recall. Please assist

- Indian Hills, CO, USA

problem #197

Jun 122025

CR-V

  • miles
No crash, but ongoing issue that could cause a crash easily as it is increasing in difficulty in steering the vehicle. Abnormal sound when turning. Sticky wheel that has difficulty releasing at the end of a turn. Increased effort to turn. Safety issue due to uneven force needed to turn or straighten at end of turn which can result in under or over correcting. Honda dealer can reproduce and says the steering gearbox needs to be replaced but the cost is over $5000 and will have to be budgeted for. Other models of Hondas have been recalled for same issue but not this year of vehicle.

- Alma, AR, USA

problem #196

Oct 152023

CR-V

  • miles
After turning to the tight, steering resists centering and tries to continue to the right. Problem first occurred in late 2023. Honda dealer could not identify the cause but suggested rotating and realigning the tires. That reduced the problem for a while. However, it has retuned now and requires much greater effort to return to center, more so at higher speed, I.e. on the freeway.

- Lincoln, CA, USA

problem #195

Apr 112025

CR-V

  • 78,500 miles
The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning light was illuminated. The contact stated that the steering wheel jerked in the opposite direction and seized. The vehicle was taken to the dealer; however, the vehicle had not yet been diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not associated with the recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 78,500.

- Fort Mitchell, AL, USA

problem #194

Apr 102024

CR-V

  • 70,000 miles
The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was stuck. The contact stated that the failure was intermittent; however, the failure had since become a persistent failure. The vehicle was taken to the dealer where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

- Riegelwood, NC, USA

problem #193

Apr 012025

CR-V

  • miles
Steering has become sticky when making minor steering adjustments, has become more prevalent over past few months. Very concerning, fearful of failure if driving highway speeds.

- Naples, FL, USA

problem #192

May 192025

CR-V

  • 90,500 miles
The contact owns a 2018 Honda CR-V. The contact stated while driving at various speeds, the steering wheel was sticky. The contact stated that upon using excessive force to turn the steering wheel, the steering wheel jerked while turning to the intended direction. An unknown warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with steering gear box internal failure due to magnet dislodgement. The dealer determined that the steering gear box assembly needed to be replaced, and an alignment needed to be performed. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V663000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,500.

- Georgetown, TX, USA

problem #191

Jun 012024

CR-V

  • miles
My steering wheel gets "sticky" at highway speeds. For instance: At 55 MPH I take a slight turn or curve to the left. The steering wheel does not return as it normally should. It seems stuck. It takes a definite firm pull back to the right. It has recently gotten worse. My dealer says there is nothing they can do other than a $4,500 repair. My wife is the main driver of this car and is very afraid the car is unsafe. My dealer said he called Honda to inquire about "goodwill assistance " for me. They told him due to the age and mileage there was nothing they can do. It is a 2018 Honda CRV - with 86k miles. Given the importance of steering I am afraid this car is unsafe to drive. We feel certain there should be a recall on such an important part. Thank you.

- Wadesboro, NC, USA

problem #190

Mar 192025

CR-V

  • miles
Steering Safety Complaint -?" 2018 Honda CR-V (Sticky/Resistant Steering) This is to formally document a persistent safety defect in my 2018 Honda CR-V. The steering is continually sticky and fails to return to center smoothly, requiring ongoing corrections and posing a safety hazard. This issue exactly matches the symptoms in NHTSA Campaign Number: 18V663000, though my vehicle is not included in the recall. Honda informed me that only vehicles from specific manufacturing locations are covered-?"even though many 2018 CR-Vs are reporting identical problems. According to [XXX], over 150 steering-related complaints exist for the 2018 CR-V, and your own organization is currently investigating more than 532,000 Honda and Acura vehicles for similar steering issues. I contacted both a local Honda dealer and Honda Headquarters. Both advised me to visit a Honda service center for a paid inspection. My mechanic already diagnosed the issue and quoted $3,000-?"$4,000 for a full steering column replacement. There is no assurance Honda will assist with these costs, but an expanded recall will increase the chances of reimbursement. This complaint should be included in the NHTSA investigation, as it clearly demonstrates that the steering defect impacts vehicles beyond those currently recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Miramar Beach, FL, USA

problem #189

May 052025

CR-V

  • miles
My power steering rack needs replacing. When I turn my steering wheel to the left it sticks and I have to pull it back right to go straight again. I took it to my local Honda dealer and they stated the steering rack needs replacing but it is not listed under recall from September 18, 2018, where other CRVs had steering issues. It is dangerous to drive and Honda isn't willing to help or stand by their product defects.

- Hanahan, SC, USA

problem #188

Mar 052025

CR-V

  • miles
During a full turn to the right that car applied to a opposite side very hard. same situation was recall on 2018 NHTSA ID: 18V663000

- Toa Alta, PR, USA

problem #187

Apr 012025

CR-V

  • miles
The steering in the steering column feels "sticky." I see that Honda issued a recall on some VINs for my vehicle, but not my specific one. Even Honda says it is a dangerous problem that can cause a serious accident. But they refuse to do anything about it for my VIN even though I am having the exact problem they described. I have been quoted a ridiculous amount to fix it. Honda is clearly prioritizing money over safety by not issuing a recall.

- Shipman, VA, USA

problem #186

Apr 172025

CR-V

  • miles
This issue occurs daily and has progressively worsened. Even with Lane Keep Assist (LKA) and Adaptive Cruise Control (ACC) turned off, there is noticeable resistance in the steering wheel. It happens at all speeds, but it's especially noticeable-?"and potentially dangerous-?"at higher speeds. The resistance is most apparent when turning the wheel to the right while the steering wheel is still positioned to the left of center. At the same time, it often makes a creaking or rubbing noise. Additionally, at lower speeds-?"such as during U-turns or in parking lots-?"I experience resistance and the same noise when re-centering the wheel after turning fully to the left. However, I don-??t notice the issue when re-centering from a full right turn.

- Mount Holly, NC, USA

problem #185

May 302025

CR-V

  • miles
The car developed "sticky steering" when turning either left or right, and became very difficult to maneuver especially when returning back to center. Highly unreliable and unsafe to drive. I took the car to service department and they concluded that the steering gear box is the issues, where the "gears are disintegrating". The car only has 40,262 miles on it. I had no other option but replacing the ESP gear box and getting an alignment done. As a result, I paid a total of $5,022.

- Hillsboro, OR, USA

problem #184

Apr 152025

CR-V

  • miles
Steering wheel sticks when driving. There is a recall by honda but not my vin. I feel it is a safety hazard. Their motto is-??safety #1 concern-??. Don-??t think so.

- West Palm Beach, FL, USA

problem #183

May 192025

CR-V

  • miles
We have been having a problem with our steering wheel and have taken it to the dealership, but they have been unable to replicate the issue with only test driving for several minutes. During a recent trip I experienced for 4 hours the steering wheel pushing left and right slightly like the lane assist was activated, which was not, but the steering was pushing me out of the lane almost causing a crash repeatedly during the trip. I had to keep both hands tight on the steering to maintain control of the vehicle. It felt like two magnets repelling each other creating a dangerous situation. This was at speeds over 70 mph on the highway. It was sporadic at slower speed. I saw a recall with the steering but ours was not listed.? This issue deserves investigation. My wife had reported this incident prior and has been occurring for months.

- Goode, VA, USA

problem #182

Apr 152025

CR-V

  • miles
The steering gearbox mechanism is faulty. It causes the steering to be jerky and unstable, having to constantly adjust steering. We took it to the Honda Dealership in Ft. Walton Beach, FL for evaluation. They indicate "the steering gearbox is faulty and would need a new rack to fix issue". Cost to repair is approximately $4600. An independent mechanic locally also confirmed the same issue and provided a Honda Service Bulletin 18-103 showing this was a recall on 2017-2018 CRVs. Cost for them to repair (due to cost of parts) is nearly $7,000. Honda says our VIN is not covered under the recall. The car has only 55,000 miles on it and the steering gearbox is failing. At the direction of the local dealership service manager, we created a case with Honda corporate but they have denied the request to repair under prior recall. Honda directed us to the NCDS to file a request for review. NCDS denies the review since the CRV is out of warranty. Honda knows this was an issue on the 2017-2018 CRV and it is a safety issue and they refuse to repair it. I don't feel safe driving the car as I don't know when the steering gearbox will ultimately fail.

- Valparaiso, FL, USA

problem #181

Jan 162025

CR-V

  • miles
I have noticed within the last 6 months that the steering seems to stick. When I am turning the wheel it hesitates and I'm not comfortable and feel safe. It's getting worse and more noticeable. I've been reading some more information from other drivers of my 2018 Honda CRV and see that there are different recommendations and it's costing $4,000 and up to fix. I am not able to do that repair and feel like this should be included in the recall of the previous 2018 Honda crvs. There's clearly something wrong with the steering.

- Sebastian, FL, USA

problem #180

Feb 012025

CR-V

  • miles
Steering the vehicle became more difficult as if the steering was sticking. I was concerned for my safety. Proctor Honda, Tallahassee, FL determined the Electronic Power Steering Rack needed to be replaced. Honda installed 53620-TLB-A23 :G/BOX ASSY, EPS on 4/18/25., R/O 16011581/2. Honda advised my 2018 Honda CRV was not subject to Service Bulletin 23-037 or any recall & charged me $4,365.66 for the replacment. This issue appears to be identical to the Issue the recalled vehicles had and was identified as "Sticky Steering". Honda kept the old electronic steering rack. My car began having this issue approximately February or March 2025. There were no warning lights. Steering became increasingly difficult. Please consider this as a complaint.

- Crawfordville, FL, USA

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