The steering gearbox mechanism is faulty. It causes the steering to be jerky and unstable, having to constantly adjust steering. We took it to the Honda Dealership in Ft. Walton Beach, FL for evaluation. They indicate "the steering gearbox is faulty and would need a new rack to fix issue". Cost to repair is approximately $4600. An independent mechanic locally also confirmed the same issue and provided a Honda Service Bulletin 18-103 showing this was a recall on 2017-2018 CRVs. Cost for them to repair (due to cost of parts) is nearly $7,000. Honda says our VIN is not covered under the recall. The car has only 55,000 miles on it and the steering gearbox is failing. At the direction of the local dealership service manager, we created a case with Honda corporate but they have denied the request to repair under prior recall. Honda directed us to the NCDS to file a request for review. NCDS denies the review since the CRV is out of warranty. Honda knows this was an issue on the 2017-2018 CRV and it is a safety issue and they refuse to repair it. I don't feel safe driving the car as I don't know when the steering gearbox will ultimately fail.

- Valparaiso, FL, USA

I have noticed within the last 6 months that the steering seems to stick. When I am turning the wheel it hesitates and I'm not comfortable and feel safe. It's getting worse and more noticeable. I've been reading some more information from other drivers of my 2018 Honda CRV and see that there are different recommendations and it's costing $4,000 and up to fix. I am not able to do that repair and feel like this should be included in the recall of the previous 2018 Honda crvs. There's clearly something wrong with the steering.

- Sebastian, FL, USA

Steering the vehicle became more difficult as if the steering was sticking. I was concerned for my safety. Proctor Honda, Tallahassee, FL determined the Electronic Power Steering Rack needed to be replaced. Honda installed 53620-TLB-A23 :G/BOX ASSY, EPS on 4/18/25., R/O 16011581/2. Honda advised my 2018 Honda CRV was not subject to Service Bulletin 23-037 or any recall & charged me $4,365.66 for the replacment. This issue appears to be identical to the Issue the recalled vehicles had and was identified as "Sticky Steering". Honda kept the old electronic steering rack. My car began having this issue approximately February or March 2025. There were no warning lights. Steering became increasingly difficult. Please consider this as a complaint.

- Crawfordville, FL, USA

The contact owns a 2018 Honda CR-V. The contact stated that while driving at various speeds and turning to the left or the right, the steering wheel was sticking and failed to return to center as designed. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the steering gear box and rack and pinion were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,264.

- Austin, TX, USA

The contact owns a 2018 Honda CR-V. The contact stated while driving at undisclosed speeds and turning the steering wheel, the steering wheel was sticking and returned to the center unintendedly. There was no warning light illuminated. The contact related the failure to NHTSA Campaign Number: 18V663000 (Steering). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,000.

- Mountain Home, AR, USA

The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated that while making a right turn, the steering wheel pulled in the opposite direction. No warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with steering rack and pinion failure. The contact was informed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The vehicle was scheduled for a diagnostic test within the upcoming days. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

- Dunlap, TN, USA

The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the steering wheel and the vehicle became difficult to maneuver. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the electronic steering gearbox needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 40,000.

- Green Cove Spring, FL, USA

Started having issues with steering rack about a year and a half ago. Steering would stick and make creaking noises. Brought it to my local Honda dealership last spring and they diagnosed it as needing steering rack replacement which would cost about $4,000. I reached out to Honda Corporate and they said the best they could do would to reduce the repair by $1,000. I told them I don-??t think I should have to be responsible because 1) I didn-??t to anything to cause it and 2) the CRV only had 75,000 miles on it. From going online I-??m not the only one to have steering issues on this model. I really don-??t feel that comfortable driving the vehicle and am reaching out to you to not only document this problem but also some advice as to how to move forward. Thanks [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Jensen Beach, FL, USA

The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed and making a turn, the steering wheel was sticking. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 85,000.

- Mandeville, LA, USA

My vehicle became difficult to steer, similar to driving with all the tires low on air. I made an appointment with Proctor Honda. They determined the Electronic Power Steering Rack was sticking and replaced it with a 5320-TLB-A23 : G/BOX ASSY, EPS. Honda assured me this was not a recall issue. After paying the $4365.66 repair charge, I determined there was a Service Bulletin 23-037 issued for this same problem. It applied to 2018 Honda CRVs. However, it only covered 54 vehicles and my vehicle was not included. This seems unreasonable given it appears to be the identical issue as the vehicles subject to the recall. I'm a 76 year old female and have no means to challenge this other than to ask for your help in determining if I am being treated fairly. If it truly is not the same issue, then I understand. Mileage is 87,661.

- Crawfordville, FL, USA

The contact owns a 2018 Honda CR-V. The contact stated that while driving at 30 MPH and making a right turn, the steering wheel was sticking. No warning light was illuminated. The vehicle was taken to the dealer, but no cause for the failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 59,955.

- Cape Coral, FL, USA

The contact owns a 2018 Honda CR-V. The contact stated that while operating the vehicle, the steering wheel became temporarily firm and was difficult to turn while at the center position, causing the driver to turn the steering wheel with additional force, causing the vehicle to experience oversteer. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 40,000.

- Johnson City, TN, USA

Experience a "sticky" feeling in the steering wheel, increased effort to turn, and even difficulty controlling the vehicle, especially at higher speeds on highway.

- New Castle, PA, USA

The contact owns a 2018 Honda CR-V. The contact stated while driving at unknown speeds in the hot weather, the steering wheel became difficult to maneuver. The contact stated that the vehicle was drivable however, the contact had to drive slowly. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V744000 (STEERING); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 71,600.

- Sacramento, CA, USA

When driving the electronic steering is sticky. To make slight adjustments it feels like you have to break it free and it results in an over correction of the steering. This has not been confirmed because the problem is not always present.

- Great Barrington, MA, USA

At highway speeds, while steering wheel is centered, steering -??sticks-??, when turning to the right. It takes some effort to get it to go past this sticking point then feel a pop in the steering and it lets go. Just like the recall says, but this vehicle as well as many others are affected. Yet still no recall on them

- Standard City, IL, USA

Clicking noise and sticky feeling when turning steering wheel left and right(not continuous) and a light jerky at times started about a week ago (started March 24,2025) mileage 64405

- Arnaudville, LA, USA

Steering sticks while cruising down the highway

- Carencro, LA, USA

The car developed "sticky steering". In a curve the steering would stick and then give way suddenly to continue the turn. The dealer said the electronic power steering rack was binding and it needed to be replaced. The safety issue was the sudden give to the steering which led to some overcorrection. When this problem was first identified in 2018 Honda recalled 54 cars which they said had a faulty part. Now they refuse to recall or pay for the power steering rack even though the problem is identical to the cars they recalled. The dealer's chief mechanic checked out my complaint in the parking lot, said he didn't need to drive it, he knew exactly what the problem was and had seen it in several other cars. There were no warning lamps or messages ever seen with this issue.

- Waco, TX, USA

Steering sticks at highway speeds, particularly around curves. While driving on the highway I noticed around curves that instead of the steering wheel straightening out on it's own (or with very minimal effort) the steering would stick and I had to force it out of that stick. It was very alarming at first and frankly terrifying with how badly it was stuck. I did have the lane keep assist on so I thought maybe it was that, however I have since been driving this vehicle without the lane keep assist and although it doesn't stick as badly, it does indeed still stick. This issue occurs nearly each time I am going around a curve, sometimes when I am making slight turning maneuvers like lane switches, and rarely while going straight. The exception to that last one is when I have the lane keep assist on, then sometimes it will stick even when going straight. Now, before you start thinkin that this is somehow user error and I am unaware of how these systems are supposed to work. I was a service advisor for Honda for several years, I have driven many Hondas and many other vehicles with these types of systems; this is NOT supposed to happen and this is NOT normal. I have driven this car for just over a year and put over 20K miles on it and there is a distinct difference between normal operation and when the issue occurs. Additionally, there is a metal-on-metal clunk and what I think sounds like a very slight grind when turning the steering wheel fully to the left and right that comes from the steering box and you can feel that the steering wants to push you back in to the opposite direction. I believe that there is a connection between the steering and the lane keep assist for this issue and that it's related to Service Bulletin 18-103. However, I have not yet had this vehicle diagnosed at the dealership since I no longer work at Honda and I do not want to pay their diagnostic fee.

- Greer, SC, USA