10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 15,404 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact-??s mother owns a 2018 Honda CR-V. The contact-??s mother stated that while driving at an undisclosed speed, the steering wheel was unintendedly jumping. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering gearbox had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,439.
- Natchez, MS, USA
The contact owns a 2018 Honda CR-V. The contact stated that while driving at various speeds and turning the steering wheel, the steering wheel was sticking and was difficult to turn. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with steering gear box failure. The vehicle was not repaired. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 18V663000 (Steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure and advised the contact to take the vehicle back to the dealer for diagnostic testing and repair. The manufacturer informed the contact that reimbursement could be provided after the dealer had repaired the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 50,000.
- Jupiter, FL, USA
Car has been driven only 50k miles and while making right turns the steering clicks and often kicks back. Seems like a problem with manufacturing
- Garner , NC, USA
Steering wheel gets a sticky spot in it when driving and you making corrections
- Trussville, AL, USA
Steering keeps sticking while cruising down the highway, which is a problem but supposedly not on my vin number. Manufacturer claims it-??s a problem just not on mine. This happens constantly not on specific date below.
- Carencro, LA, USA
To Whom It May Concern: -??I am writing to file a formal complaint regarding a serious and recurring safety defect in my 2018 Honda CR-V EX, VIN# [XXX]. I have experienced at least four incidents within the last two months involving both sudden, unintended braking and intermittent steering lock-ups. These are not isolated events and pose a significant risk to the safety of myself and other motorists. -??The sudden braking issue, often referred to as "phantom braking, " occurs when the vehicle's Collision Mitigation Braking System (CMBS) activates without any obstacle or danger present. The car abruptly comes to a full stop, without warning, on a clear road. This is extremely dangerous and has nearly caused multiple rear-end collisions. -??In addition to the braking problem, the steering has also become intermittently stuck. This happens without warning and makes it difficult to turn the wheel, which could lead to a loss of control, especially at higher speeds or on curves. -??I have already reported these issues to two authorized Honda dealerships: -??Curry Honda in Atlanta, Georgia -??Honda AutoNation in Columbus, Georgia -??On each occasion, the dealerships have been unable to replicate the problem and have told me they cannot find anything wrong. Despite their inability to diagnose the issue, the problems are very real and continue to happen. -??These defects are not just an inconvenience; they are serious safety hazards that could lead to a crash. I am concerned that if this problem is happening to my vehicle, it may be affecting other 2018 Honda CR-V owners as well. I urge the NHTSA to investigate this matter thoroughly to prevent potential accidents and injuries. -??Please contact me if you require any additional information. -??Thank you for your attention to this critical matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Midland, GA, USA
When the car is hot, (warmed up and the temp the ambient temp is over 80 degrees F) the electrical power steering "sticks" while highway driving and makes it difficult to steer the vehicle. We took it to a local Honda dealer who has indicated that they find nothing wrong with the steering but there is definitely something not right. We have noticed that other 2018 Honda CR-Vs have had power steering recalls, but ours is not indicated on the list. We are wondering if this is simply not something that has been discovered for our vehicle VIN yet. Hoping for some kind of resolution that assists in getting problem properly addressed issue has been occurring for about 2 months now. Issue is ongoing.
- Penns Grove, Nj, NJ, USA
When driving the steering is sticky, making steering corrections constantly. Happens at all speeds, but very noticeable and dangerous at highway speeds. This has been occurring for quite some time and I thought there would be a recall. This is a known issue for Honda but goes unaddressed. Dealer says the EPS needs to be replaced to the tune of about $3000, not the solution I wanted. By reading the complaints from other Honda owners this issue is on many model years. My vehicle has only 61,000 miles and this should not happen to this many model years. This puts my family and others at risk. There were no warning lamps or messages regarding this issue. Please review and take some action to help resolve this situation
- Port Saint Lucie, FL, USA
The steering input on this vehicle could be described as "sticky" or "notchy". It requires higher levels of force for a moment (as if it is getting stuck or bound up on something). The steering will often times not self-center when going around a curve. The independent shop (Honda specific) shop that cares for my vehicles says that is not the power steering pump but something in the rack that has gone bad. They pointed to: NHTSA Recall #128844 NHTSA Compaign #18V663000 However my VIN is not covered by that recall. But it is definitely close to the VIN range. This "sticky" steering can make it very difficult to make the small corrections necessary to keep the car centered in it's lane and could potentially make the Lane Keep Assist dangerous. It could also potentially hamper the drivers ability to make an emergency maneuver to avoid an accident.
- Charleston, SC, USA
Summary of Problem: Steering issue with 2018 Honda CR-V -?" unsafe wandering and direction changes at highway speeds. Detailed Description: Approximately four months ago, the steering on my 2018 Honda CR-V began to feel unstable. Over time, the condition has progressively worsened. At highway speeds, the steering will unpredictably shift direction and -??wander-?? within the lane without driver input. This requires constant correction to maintain lane position and creates a serious safety hazard. The condition feels especially unsafe at speeds over 55 mph because it compromises the driver-??s ability to keep the vehicle centered in the lane. Due to the severity of the issue, we have stopped driving the vehicle for the past month. A Honda dealership confirmed a problem with the steering gearbox and quoted $4,800 for repair. Honda has acknowledged the defect but will only offer 10% coverage. This is unacceptable given that other 2018 CR-V vehicles have been recalled for steering box defects, and the symptoms in my vehicle match those recall descriptions. My VIN, however, is not currently included in the recall. This defect matches NHTSA Campaign 18V663000, which describes a torque sensor magnet in the steering gearbox that may become dislodged, causing unexpected steering behavior and increasing crash risk. Only four 2018 CR-V vehicles were officially recalled, but numerous other owners have reported identical symptoms. Public complaints from owners on forums such as r/crv and sites like [XXX] and [XXX] describe wandering steering and sticky steering at highway speeds, often resolved only after steering gearbox replacement. These issues mirror my experience exactly. The problem is systemic and not limited to the small number of VINs in the official recall. The defect significantly affects vehicle control and poses a risk of loss of steering at highway speeds. I am requesting that NHTSA investigate and consider INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Kingsport, TN, USA
Steering grabs and is tight then loose. Grabs on highway loose back and forth difficult to control steering back and forth always having to correct to maintain on roadway. The electronic steering box had been recalled on this vehicle but not my vin number. I had to have the vehicle repaired in order to continue to drive it safely. When repaired the vehicle had 47,199 miles and the cost for the gear box part was over 3,600 dollars and total to repair was $4,373 I see by your complaints I am not the only person to complain about this problem and for safety reasons had to have the vehicle repaired.
- Castle Hayne, NC, USA
The steering requires different amounts of pressure to turn the wheels. The steering wheel is stiff in the center then breaks free making it hard to control. Mechanic says it needs a new steering gear ( rack and pinion). This car has less than 50k miles and after a google search this seems to be a common problem and some have been recalled but not mine, yet.
- Palmyra, IN, USA
Sticky steering. At times, the steering wheel feels stuck, and it takes greater force to break the turn, causing a jerking motion. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Windermere, FL, USA
When driving on long curves my steering sticks and I need to correct it by turning the wheel slightly inorder to continue on the road. It feels like it could lose control and veer off the road causing an accident. It is both frightening and dangerous to feel the steering stick and not possibly be able to be corrected. i took my car to my local Honda dealer and to diagnose the problem it would cost $224 I could not afford that and would lose it if they did not feel the sticking and if they did it would be applied to the repair. I decided to wait for what I feel is a pending recall. Now it has gotten worse and confirmed by my son who drove my car and asked what the heck is wrong with the steering. Now I feel confirmed and will have to have it repaired. There are no warning lights or messages the driver feels the steering stick and adjusts the direction to stay on the road. This is dangerous, frightening and please do a recall before someone is injured.
- Laguna Niguel, CA, USA
While driving at highway speeds, when keeping the car in the current lane or when changing lanes, the steering sticks when turning the wheel to the right.
- Shippensburg, PA, USA
Rack and pinion required repair/replacement. The car has less than 50,000 miles on it. Issues appeared several weeks ago. Repair was just completed because of issues with steering. Repair was done due to safety concerns.
- Stafford, TX, USA
Stick in steering while driving; slight clunking noise when steering wheel is moved and same noise heard while backing out of parking spots slightly turning the steering wheel.
- Copperas Cove, TX, USA
The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There was no warning light illuminated. The contact stated that the steering wheel was sticking while attempting to make a turn. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the steering gearbox had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.
- Chapel Hill, NC, USA
The contact owns a 2018 Honda CR-V. The contact stated while driving at various speeds and turning the steering wheel to the left or the right, the steering wheel failed to return to center. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the steering gear box needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.
- Seymour, IN, USA
- East Middlebury , VT, USA