I own a 2018 Honda CRV. As I drive highway speeds I experience a -??sticky-?? steering wheel. I had it diagnosed and a steering gear box replacement was recommended at a price of $2979.86. The dealer said they-??d call when they had the part and after a followup phone call be me they said the part still hadn-??t arrived. To this date I-??ve never heard back from them. Honda has recalled 1.5 million 2022-2025 Honda models with this condition but obviously mine is not included. When I called customer service they explained that the recalls were focused around which manufacturing plants made the cars under recall and my year/model Honda was not from those manufacturers. Yet I have the same issue. I don-??t think it fair or right that I have to pay upwards of $3000 when Honda has recalled others and with no charge to the owners.

- Tavares, FL, USA

The contact owns a 2018 Honda CR-V. The contact stated that while driving and attempting to steer the vehicle, the steering wheel was unresponsive. The failure was intermittent. The contact stated that there was a delay between turning the steering wheel and the vehicle responding. There were no warning lights for the steering wheel failure; however, the TPMS warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the steering box had failed and needed to be replaced. The vehicle was scheduled to be repaired; however, the vehicle was not yet repaired. The dealer informed the contact that it was a common failure, and that the part to repair the vehicle was on backorder. The manufacturer was made aware of the failure and offered to partially assist with the repair. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 70,000.

- Melbourne, FL, USA

This might very well be linked/associated with recent recall for newer Honda CRVs 2022+ for the steering gearbox. Intermittently I'm hearing a creaking noise when steering to the left. I tried to get the dealer to reproduce the issue, and it happened twice while test driving in the lot, but a very faint noise. The dealer couldn't pinpoint the exact issue. The other thing which started happening alongside this creaking noise, is on slow highway speeds and curvy roads, I feel the steering wheel very tight and it seems to stick to the left side, and when I put pressure to turn right/make it straight, it feels like a very sudden movement. This is a safety issue, very likely if this increases, could cause an accident if I can't turn correctly. There are very similar complains by other Honda CR-V owners, and this merits an investigation and recall. I had a full 60K maintenance performed, where the dealer recommended a tie rod change, they replaced, replaced front brakes/rotors and had alignment done as part of that too, they did a complete check of everything under the car, and found no issues.

- Natick, MA, USA

Our 2018 Honda CR-V has had steering issues since (first noticed) approx one year after purchase. The steering is "sticky, " especially at highway speeds, and worse after the vehicle is hot (after being driven for awhile). We once took it to a Honda dealer, complaining of this issue, and the technician assigned was very flippant, drove it around the block (not at highway speeds) and dismissed our concerns, saying there was nothing wrong. Recently, we read about a RECALL of 2022-25 Honda CR-Vs for this EXACT same issue. (The issue/problem in the recall of 2022-25 model years is EXACTLY what we are experiencing in our 2018 CRV: sticky steering that is substantially worse at high speeds and after the vehicle has been driven awhile. We are very concerned, because our steering "sticks" ALWAYS at highway speeds when warm/hot. Can you somehow evaluate our vehicle, because the technician/dealer does not seem interested or concerned.

- South Lake Tahoe, CA, USA

The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated that the steering wheel was sticking. The vehicle was taken to the dealer several times over two years; however, the cause for the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Skiatook, OK, USA

Our 2018 Honda CRV EX-L AWD started exhibiting symptoms of when driving straight and making minor corrections the wheel felt like a magnet was holding it and the would let go causing you to over correct, started maybe 2-3 months ago, starting to feel like it-??s getting worse. Took 2 trips to Honda dealer and me doing research online about service bulletins and recalls before they could figure it out. Given Honda has a Bulletin about it and there was a NHTSA campaign for it, which affects safety it seems Honda should be covering this repair. (NHTSA Campaign # 18V663000) Was told it only affected a few vehicles and ours wasnt part of the campaign even though it-??s the exact problem ours has. The car feels unsafe with it the steering becoming unpredictable and it should be Hondas responsibility to rectify this safety issue especially since the company knows of it, yet the dealer told me wouldn-??t be covered and I would have to pay $4417.21 to fix this! I dont have that type of money laying around for this big of a repair! Let alone why would I want to pay for it when it sounds like a known issue that Honda should be doing the right thing and covering what sounds like a manufacturing defect. Dealer seemed to reference Honda Service Bulletin 18-103 which exactly describes our issue in the CRV and seems to also match the same statement of the NHTSA bulletin above. We ended up paying to get the vehicle fixed at Honda Dealer, and Honda Corporate refused to help us out at all, receiving an emailed reply that our vehicle is out of warranty and we should just consider this the normal cost of ownership. I decided it was time to file a complaint after seeing even brand new CR-V's are being recalled for steering issues as well now. It seems clear there is widespread issues with many Honda Vehicles and has been for years and Honda isn't doing the right thing and fixing dangerous steering on ALL affected vehicles, and seems to still be building models with the problem!

- Sacramento, CA, USA

The contact owns a 2018 Honda CR-V. The contact stated while driving 40 MPH, the steering wheel was sticking. There were several unknown warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the power steering box and rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 114,000.

- Bryants Store, KY, USA

Steering wheel sticks when trying to turn right or left after being stopped.

- Lexington, SC, USA

While driving on a two lane road at about 40-45 mph, the steering wheel suddenly started pulling to the left and the car felt like it was slowing down. The mpg indicator line in the instrument cluster turned red. The steering wheel was resistant to my attempt to correct, but I was able to get back into the center of my lane, and the mpg indicator line went back to white. Fortunately the dealership we use was on our way home so we went straight there.

- Glenolden, PA, USA

The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed and accelerating, the steering wheel became inoperable. The contact stated that several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacture was notified of the failure. The approximate failure mileage was 76,320.

- Clinton, NY, USA

Sticky steering making driving difficult from faulty power steering gearbox. Experienced unusual steering while on the highway that cost lost of control without an accident. Please reference Service Bulletin 18-103 attached.

- Pembroke Pines, FL, USA

1. Steering, and yes available for inspection 2. Steering wheel sticks, making me over correct and turn more than needed. 3. No 4. No 5.

- Palm Springs, FL, USA

The steering binds when turning the steering wheel in either direction, and requires a decent amount of force to come back to center. So, while driving through a winding road it binds and locks into a left or right gradual turn and has to be forced the opposite direction to stay on the road. There where/ are no MILs present. I contacted my local Honda dealership and was told that it was probably related to the steering rack. However, they did not have that part available and wouldn't have it in the near future.

- Houston, TX, USA

The contact owns a 2018 Honda CR-V. The contact stated that on several occasions while driving at various speeds, the steering wheel pulled to the right. Additionally, the contact stated that there was a clinking sound coming from the front of the vehicle. The vehicle was taken to a tire shop where all four tires were replaced. The vehicle was repaired but the failure reoccurred. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

- Leland, MS, USA

A couple of months ago, I began to notice that the steering wheel would "click" as I turned left or right at an intersection. This began as a subtle jerk that was easy to overlook, or think to have been imagined. I travel significantly for work on the highway and began to notice that the steering wheel would slip and catch, even on long, gentle curves. When the frequency of these instances began to occur with alarming regularity, I took my 2018 Honda CRV to a Honda dealership. The service technicians confirmed the issue was the power steering rack sticking. I was informed that parts (gear box assembly, tie rods, boot set) would need to be ordered before repairs could be made. Technician also noted (see attachment) they'd found top strut mount popping and thumping. The vehicle issued no warming or messaging to alert to an impending issue. After 6 weeks, the parts are still not available (on backorder) for an undetermined amount of time. Current out of pocket cost, $3,427.51.

- Georgetown, KY, USA

Steering wheel sticks while driving and will jut over when doing minor driving adjustments. Took car to Honda of Columbia dealership in Lexington, SC. Told me Rack and Pinion needed to be replaced and they have had multiple issues with them needing to be replaced. part # 53620-TLB-A23

- Chapin, SC, USA

The problem doesn't seem to appear until after I've been driving on the highway for an hour or so. When it does appear it manifests itself as a bind in the steering. For example, if I want to make a small adjustment - say to recenter the vehicle in the lane - the normal amount of pressure on the steering wheel does nothing. The wheel won't turn. If I apply more pressure then suddenly the steering wheel breaks free and turns a little more than I had intended. It sounds very similar, if not the same, as NHTSA Investigation: EA23003, but that one is for newer vehicles than mine.

- Sugar Hill, GA, USA

The contact's daughter owns a 2018 Honda CR-V. The contact stated while the driver was driving at highway speeds, the steering wheel became difficult to maneuver. The contact stated that the driver decelerated and continued driving at slower speeds. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the failure was related to NHTSA Campaign Number: 18V663000 (Steering); however, the VIN was not included. Additionally, the dealer informed the contact that the part was not available to repair the vehicle. The vehicle was not repaired. The contact stated that the failure had become a recurring failure. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The failure mileage was approximately 47,000.

- Corpus Christi, TX, USA

My 2018 honda crv electronic steering gearbox is faulty. I had honda dealership confirm the faulty part. The estimate is $3400 and on backorder. Explained to them there is a recall on this part for many Honda vehicles for exact problem. They said my vin number does not match for the recall. I contact honda of America, was issued a case number but they declined to assist in any to repair the faulty steering. I have researched via Google the many complaints on the and issue. A simple Google will pull up hundreds of same complaints. This is very dangerous as the steering sticks, intermittent locks, and car is very jerky, unsafe to drive. I'm second owner, 48k miles when purchased and now at 55k. I am asking to please have this looked into, issue a recall. I don't understand how some vehicles are covered and some are not. I understand vin may difference where or when manufacturing was complete, but my car has the same exact problem as so many other honda vehicles that are covered.

- Ocala, FL, USA

On [XXX], I parked on a slight incline at an open market. There was nothing wrong with the steering when I parked the car. It was dry and sunny. When I returned to the car an hour later, the power steering was out and all sensor lights were flashing: Hill Assist, lane assist, cruise control, brakes, tire pressure, emergency brake, and others I can't recall at this point. Someone was getting into their car next to mine and helped maneuver the car out of the spot so it could be towed. I am told by the dealer, the power steering rack needs to be replaced -- $4000. My car has 56K miles on it, has never been in an accident and has always and only been serviced by AutoNation Honda in Clearwater. There appears to be a recall on this part but when I enter my VIN, it indicates the recall doesn't apply to my car even though it's a recall on 2018 CRVs. The dealer indicates the part is backordered indefinitely and cannot provide timeline. I am waiting for Honda Good Will program to evaluate whether they will help with rental car and expense of repair. Meantime, I have no car and cannot conduct business or even evacuate if a hurricane comes through. It's been 2 weeks now with no help from the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Clearwater, FL, USA