The contact owns a 2019 Honda CR-V. while the contact's husband was driving at an unknown speed, the vehicle turned left instead of right. As a result, the contact's vehicle crashed into another vehicle. A police report was not filed. The contact's husband sustained injuries that did not require medical attention. The vehicle was damaged, but was not towed. Prior to the crash, the contact called an unknown dealer about the steering failure and was informed that it was not a life or death situation. The dealer stated that they would call the contact back. The contact was not called back. The contact later received a recall notification for NHTSA campaign number: 19V694000 (equipment). The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 5,000.

- Perry, GA, USA

The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign numbers: 19V694000 (equipment) and 19V383000 (air bags, communications, steering). The contact called garcia Honda albuquerque at 505-260-5000 (located at 8301 lomas blvd ne, albuquerque, nm 87110) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Albuquerque, NE, USA

The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign numbers: 19V694000 (equipment) and 19V383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Nalley Honda brunswick (178 altama connector, brunswick, ga 31525, (912) 267-7000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The manufacturer provided case number: 89944541. The contact had not experienced a failure. Parts distribution disconnect.

- St Simons Island, GA, USA