10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 85,778 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The paint under the rear hatch at the top where the roof meets the rear is gone and rust is already coming thru. I have reached out to Honda Corporation of America as well as Hendrick Honda in Concord, NC where I purchased the vehicle, however both have refused to help me. I leased the vehicle new and purchased it last April as a certified pre owned. It has a 5 year rust warranty as well as 1 year added to the new car warranty when I purchased it.
- Connelly Springs , NC, USA
The paint under the rear tailgate at the top is gone and surface rust has already started to come thru. Honda has had issues with several models of CRV-??s with different model years resulting in recalls. This model is having the same issue. The owners manual does show a 5 year warranty no mileage for surface rust if it is a -?? lack of craftsmanship -?? but Honda is not wanting to stand behind this. I leased this vehicle new and bought it last year as a -??certified pre owned -?? which was supposed to start the new vehicle warranty over. Vehicle has never been in an accident. I know of at least one other person at my workplace with the same issue with his CRV.
- Connelly Springs , NC, USA
I've raised two tickets with ticket numbers 13709173 and 13719701to Honda customer care, the issue is a rust spot on the trunk, there has been no external damage on the trunk and the issues seems to have originated from under the panel. I have been receiving no support from the Honda customer care team and the dealership the dealership was interested in knowing that if I bought this vehicle from them which I did not because I bought this vehicle from Pennsylvania and I moved cross country last year. I took the vehicle to the workshop and the service advisor was too keen on proving me wrong that this is an external damage to which I proved to him that it is not. Honda corporate customer care is also making excuses citing that I am the second owner, which I am not I'm raising this concern on behalf of my wife who is the first owner of this vehicle. Honda restaurant warranty clearly states that if the rust Originates from under the paint it is going to be covered under the rust and corrosion warranty. I'll attach some pictures here and NHTSA be the judge of if this resp what is caused by external damage or the rust originated from within?
- Beaverton, OR, USA
The summer of 2021 my back windshield broke spontaneously reasons unknown. I had the window replaced shortly after, but I have noticed an odd unaligned shift in my back end lift gate/hitch. My hitch loses a tad off and there is a bigger gap difference between the driver side and the passenger side. My vehicle has not been in an incident that would cause this issue.
- Harts, WV, USA
My 2019 Honda CR-V just had it's rear glass exploded all of a sudden. It was a 85F degree day and condition seemed normal and nothing out of the ordinary. The rear window left and right sides had a huge fault crack all along the edges. The middle of the windshield popped a hole and then upon lifting the trunk because I was unaware of the glass, the hole increased in size and chunks of glass just rained everywhere. Honda claims an object struck the glass, but that would mean the main damage would concentrate around that area. Judging from the damage to the left and right edges, it would indicate the glass internally failed all together.
- Azusa, CA, USA
The passenger and driver doors do not line up to the body of the vehicle which is causing the paint to chip when the doors are opened and closed. The weather seals on the doors are rolling as a result.
- Phenix City, AL, USA
Windshield wiper system does not work when it rains and in the morning when dew is present on windshield glass. Door does not lock often. Liftgate does not open often. Reverse camera does not work after rain for approximately 24 hours.
- Cottondale, AL, USA
Linear paint chip
- Glastonbury, CT, USA
I hit a large deer on the interstate highway at a speed of 60 to 65 mph. There was considerable damage to the front of the car. I have pictures. The airbags did not deploy. There were 2 people in the car, no one was hurt.
- Excelsior, MN, USA
My sunroof exploded.
- Wesley Chapel, FL, USA
-lane assist did not work -brakes did not work when applied, on a highway and city street -when the vehicle was close to other vehicle no warnings or such -it crashed with front hitting a tree and engine fell out of the car
- Charlotte, NC, USA
Highway driving at 65 mph, the sunroof glass spontaneously exploded, with no evidence of being hit from an external object. No other vehicles were around me, no overhead objects were nearby (trees, power lines, overpasses)
- Succasunna, NJ, USA
Driver and passenger door freezes and although the doors appear to unlock when parked the doors will not open. Evan after 30 minutes of travel time when car has more than ample time to warm itself. Also door locks me out even with the fob on my person. The car is stationary in both situations.
- Tionesta, PA, USA
I just had a high car accident and my airbag did not deploy but the other car did. My car is a total.
- Pompamo, FL, USA
Moon roof leaks. Noticed it when using a car wash. Car was inside carwash and stationary.
- New Haven, VT, USA
- Southern Pines, NC, USA