10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 5,076 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Driving in daylight on a partly clouding morning on a residential street. No other cars or objects on the road. The Honda collision mitigation braking system trips without warning and the car comes to an abrupt halt. The word "brake" flashing on the dash. Took the car to dealer who ran diagnostics and then charged me $73 because there was "nothing wrong". something is most definitely wrong. This is safety issue as it could cause an accident or injury. I am not sure what to do.
- Floral Park, NY, USA
While driving I noticed a bus about 20 car lengths in front of me the bus pulled into a cutout to pick up and discharge passengers. As I attempted to pass the bus that was off to the side of the road, the vehicle suddenly applied the brakes.
- Bergenfield, NJ, USA
1;42 pm, 40 mph, on a road I frequently travel, sunny day no traffic ahead of me and for no reason vehicle braked hard and the words "brakes" showed on the dash. After a few seconds and before I could pull over it returned to normal. System designed to prevent accidents almost caused one. Very dangerous
- Peoria, AZ, USA
The contact's parents own a 2019 Honda CR-V. while the contact's mother was driving 35 mph, she approached an intersection and the brakes completely failed. In order to avoid other vehicles, the driver swerved off the road and collided with a pole. There were no warning indicators illuminated prior or after the failure. The air bags did not deploy. A police report was filed. The contact's mother was taken to the hospital and treated for whiplash. The driver was also treated for back and neck pain as well as elevated blood pressure. The vehicle was towed to an independent tow yard and was eventually towed to an independent mechanic for inspection. The vehicle was not destroyed. Prior to the crash, the contact's mother received a recall notice for NHTSA campaign number: 19V383000 (air bags, communications, steering). The vehicle was serviced at route 22 Honda (75 us-22, hillside, NJ 07205, (973) 287-4742). The manufacturer was notified of the failure and provided case number: 09923297. The contact was informed that a representative would call him back to obtain more information. The vehicle had not been repaired. The failure mileage was 7,175.
- Elizabeth, NJ, USA
I was driving in a local mall at a rate of 10-15 mph when the emergency stop feature engaged without warning. The car came to a complete stop, although U hadn't brakes. My wife experienced whiplash due to the seatbelts she was using. She will be in pt for the next month. The car was only less than a month old when this happened. I reported the incident to my sales contact, who gave me the contact information for the Agency general manager. Despite messages I have sent to the manager, I haven't heard from him. I wanted to meet with him to learn how to avoid any repeats. Can't believe Honda reps. Won't discuss this.
- Boynton Beach, FL, USA
The automatic emergency braking system engaged on a clear road. It occurred twice since I've owned the car. Both times occurred on a wet roadway. I deduce that it detected changed in road surface color on areas that had asphalt patches. No injuries or damage occurred. I submit this after reading about an investigation into Toyota's aeb system.
- Levittown, PA, USA
Under certain lightning or glare conditions, the CR-V's automatic braking comes on. It recently happened to me on three occasions. In the first it was on the T. R. bridge, leading into DC, at 7 am, when the sunlight from the East was causing glare. The CR-V braked automatically while going at about 45 mph when there was no vehicle in front of mine. In the second and third instances, it was when I was on I-66 East on the overpass over the capital beltway at 8:30 pm traveling at about 55 mph. The CR-V's "brake" warning came on when there was no vehicle in front or next to the vehicle. The glare from the overhead lighting for the highway signs is quite strong in that location. This is a serious safety issue, since the vehicle can brake without warning in the middle of a highway at highways speeds, potentially causing the driver to lose control or to be rear ended at high speeds.
- Ashburn, VA, USA
The contact owns a 2019 Honda CR-V. while driving 35 mph, the vehicle stopped abruptly on its own without warning. As a result of the abrupt stop, the contact's chest struck the steering wheel. There were no injuries. The contact was able to drive the vehicle home without incident. The manufacturer was notified of the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 3,399.
- Nashville, TN, USA
The collision warning system has activated the 'brake' light several times in about the first 2,800 miles. It has not applied the brakes but the light has come on even though there were no vehicles close to mine. Closest in front of the vehicle was several hundred yards and nothing to the left, right or back. The brakes were not applied like some other online complaints for 2017 and 2018 models but I am worried that could happen. Each time I noticed the light I was traveling about 55 mph on route 28 in Virginia in dulles airport area. I did not see any planes in the area at the time. The most recent incident was at about 5:45 am on July 17, 2019.
- Herndon, VA, USA
2019 Honda CR-V. consumer writes in regards to unintended braking. The consumer stated the vehicle abruptly braked due to a shadow from a tree. The consumer turned the system off.
- Walnut Creek, CA, USA
The automatic vehicle braking system applied urgent brakes on its own when no other car was in front, nor was any other obstacle in front of our car. This is a huge concern because, the system applying automatic brakes could have resulted in a collision.
- Sunnyvale, CA, USA
Collision mitigation system automatically braked when there was nothing in front of the vehicle. Vehicle was being driven at approximately 25 mph on a city street when suddenly the brakes came on and the vehicle came to a sudden stop.
- Baltimore, MD, USA
I was stopped in cambridge in front of the mos pending a red light change and despite having the brake fully compressed the car moved forward slowly approx 3-6 feet into the car in front of it. There were no lights or warning. I had no control over the car. The car had less then 100 miles on it and there was no prior indication that anything was wrong.
- Windham, NH, USA
On Saturday, February 16, 2019 while driving on a clear afternoon, we went onto the entry ramp for the highway to rt 95 S. the ramp was not straight and had curves. When an attempt was made to apply the brakes to slow for the first curve, they did not respond as they should, they pulsed and locked. At the same time, the digital dash began displaying multiple warnings of systems not functioning including brake, emergency brake, transmission, power steering, tire pressure, lane assist, cruise control, hill assist, , etc. With difficulty we were able to pull onto the grass shoulder of the highway, there was not a breakdown lane in view. We tried shutting the car off and restarting, and the warnings persisted. I contacted Honda assistance and they sent a tow truck. The tow driver stated he had difficulty loading the car because of the brakes being locked. At the Honda dealership, they also could not release the brakes to off load the car.
- Raynham, MA, USA
- Glen Allen, VA, USA