10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
5,076 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #15

Nov 282019

CR-V

  • 7,611 miles
We were driving a CRV which is less than 6 months old. All of a sudden all safety systems failed. The breaks system, colliosion avoidence, lane assist, acc. All failed. Fortunately we were at 20 mph so we were able to safely stop the CRV. We towed the CRV to the dealership and they after 4 days were able to figure out that all the safety systems had failed as there was an electrical shortcurcuit which has blown the fuses and the control system. The cause of the electrical short was traced to exopsed wires in the rear view mirror assmebly which were damaged by an ornamnet we had hung. The reason I am complaining is I want to bring it to your attention of this manufacturing defect. 1.lot of people hang ornamnets/ car freshner etc and this defect can cause a very serious system failure with all safety systems failing when the CRV is in motion. 2.this CRV is less than 6 M old so it also indicates to the poor designand manufacture. 3. CRV is one of the most popular SUVS sold in usa so lot of people are at risk. 4. the design engineer knew the importance of these wires so have a protective rubber insulation but the insulation leaves a gap where the wires are exposed, and can be damaged. I have dramatic video showing this incident when we were drving and the exposed wires, the short cricuit damage and the ornament that they are blaming for this incident. I have the video that I could not load in this complain as the sytem would not allow it to be loaded, but I would be pleased to share if needed.

- Glen Allen, VA, USA

problem #14

Dec 012019

CR-V

  • miles
Driving in daylight on a partly clouding morning on a residential street. No other cars or objects on the road. The Honda collision mitigation braking system trips without warning and the car comes to an abrupt halt. The word "brake" flashing on the dash. Took the car to dealer who ran diagnostics and then charged me $73 because there was "nothing wrong". something is most definitely wrong. This is safety issue as it could cause an accident or injury. I am not sure what to do.

- Floral Park, NY, USA

problem #13

Oct 042019

CR-V

  • 4,929 miles
While driving I noticed a bus about 20 car lengths in front of me the bus pulled into a cutout to pick up and discharge passengers. As I attempted to pass the bus that was off to the side of the road, the vehicle suddenly applied the brakes.

- Bergenfield, NJ, USA

problem #12

Oct 202019

CR-V

  • 6,567 miles
1;42 pm, 40 mph, on a road I frequently travel, sunny day no traffic ahead of me and for no reason vehicle braked hard and the words "brakes" showed on the dash. After a few seconds and before I could pull over it returned to normal. System designed to prevent accidents almost caused one. Very dangerous

- Peoria, AZ, USA

problem #11

Sep 262019

CR-V

  • 7,175 miles
The contact's parents own a 2019 Honda CR-V. while the contact's mother was driving 35 mph, she approached an intersection and the brakes completely failed. In order to avoid other vehicles, the driver swerved off the road and collided with a pole. There were no warning indicators illuminated prior or after the failure. The air bags did not deploy. A police report was filed. The contact's mother was taken to the hospital and treated for whiplash. The driver was also treated for back and neck pain as well as elevated blood pressure. The vehicle was towed to an independent tow yard and was eventually towed to an independent mechanic for inspection. The vehicle was not destroyed. Prior to the crash, the contact's mother received a recall notice for NHTSA campaign number: 19V383000 (air bags, communications, steering). The vehicle was serviced at route 22 Honda (75 us-22, hillside, NJ 07205, (973) 287-4742). The manufacturer was notified of the failure and provided case number: 09923297. The contact was informed that a representative would call him back to obtain more information. The vehicle had not been repaired. The failure mileage was 7,175.

- Elizabeth, NJ, USA

problem #10

Aug 132019

CR-V

  • 100 miles
I was driving in a local mall at a rate of 10-15 mph when the emergency stop feature engaged without warning. The car came to a complete stop, although U hadn't brakes. My wife experienced whiplash due to the seatbelts she was using. She will be in pt for the next month. The car was only less than a month old when this happened. I reported the incident to my sales contact, who gave me the contact information for the Agency general manager. Despite messages I have sent to the manager, I haven't heard from him. I wanted to meet with him to learn how to avoid any repeats. Can't believe Honda reps. Won't discuss this.

- Boynton Beach, FL, USA

problem #9

Sep 062019

CR-V

  • 6,000 miles
The automatic emergency braking system engaged on a clear road. It occurred twice since I've owned the car. Both times occurred on a wet roadway. I deduce that it detected changed in road surface color on areas that had asphalt patches. No injuries or damage occurred. I submit this after reading about an investigation into Toyota's aeb system.

- Levittown, PA, USA

problem #8

Sep 102019

CR-V

  • 5,000 miles
Under certain lightning or glare conditions, the CR-V's automatic braking comes on. It recently happened to me on three occasions. In the first it was on the T. R. bridge, leading into DC, at 7 am, when the sunlight from the East was causing glare. The CR-V braked automatically while going at about 45 mph when there was no vehicle in front of mine. In the second and third instances, it was when I was on I-66 East on the overpass over the capital beltway at 8:30 pm traveling at about 55 mph. The CR-V's "brake" warning came on when there was no vehicle in front or next to the vehicle. The glare from the overhead lighting for the highway signs is quite strong in that location. This is a serious safety issue, since the vehicle can brake without warning in the middle of a highway at highways speeds, potentially causing the driver to lose control or to be rear ended at high speeds.

- Ashburn, VA, USA

problem #7

Aug 162019

CR-V

  • 3,399 miles
The contact owns a 2019 Honda CR-V. while driving 35 mph, the vehicle stopped abruptly on its own without warning. As a result of the abrupt stop, the contact's chest struck the steering wheel. There were no injuries. The contact was able to drive the vehicle home without incident. The manufacturer was notified of the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 3,399.

- Nashville, TN, USA

problem #6

Jul 172019

CR-V

  • 2,800 miles
The collision warning system has activated the 'brake' light several times in about the first 2,800 miles. It has not applied the brakes but the light has come on even though there were no vehicles close to mine. Closest in front of the vehicle was several hundred yards and nothing to the left, right or back. The brakes were not applied like some other online complaints for 2017 and 2018 models but I am worried that could happen. Each time I noticed the light I was traveling about 55 mph on route 28 in Virginia in dulles airport area. I did not see any planes in the area at the time. The most recent incident was at about 5:45 am on July 17, 2019.

- Herndon, VA, USA

problem #5

Jul 152019

CR-V

  • miles
2019 Honda CR-V. consumer writes in regards to unintended braking. The consumer stated the vehicle abruptly braked due to a shadow from a tree. The consumer turned the system off.

- Walnut Creek, CA, USA

problem #4

Jun 302019

CR-V

  • 1,400 miles
The automatic vehicle braking system applied urgent brakes on its own when no other car was in front, nor was any other obstacle in front of our car. This is a huge concern because, the system applying automatic brakes could have resulted in a collision.

- Sunnyvale, CA, USA

problem #3

May 102019

CR-V

  • 814 miles
Collision mitigation system automatically braked when there was nothing in front of the vehicle. Vehicle was being driven at approximately 25 mph on a city street when suddenly the brakes came on and the vehicle came to a sudden stop.

- Baltimore, MD, USA

problem #2

Apr 182019

CR-V

  • 60 miles
I was stopped in cambridge in front of the mos pending a red light change and despite having the brake fully compressed the car moved forward slowly approx 3-6 feet into the car in front of it. There were no lights or warning. I had no control over the car. The car had less then 100 miles on it and there was no prior indication that anything was wrong.

- Windham, NH, USA

problem #1

Feb 162019

CR-V

  • 1,400 miles
On Saturday, February 16, 2019 while driving on a clear afternoon, we went onto the entry ramp for the highway to rt 95 S. the ramp was not straight and had curves. When an attempt was made to apply the brakes to slow for the first curve, they did not respond as they should, they pulsed and locked. At the same time, the digital dash began displaying multiple warnings of systems not functioning including brake, emergency brake, transmission, power steering, tire pressure, lane assist, cruise control, hill assist, , etc. With difficulty we were able to pull onto the grass shoulder of the highway, there was not a breakdown lane in view. We tried shutting the car off and restarting, and the warnings persisted. I contacted Honda assistance and they sent a tow truck. The tow driver stated he had difficulty loading the car because of the brakes being locked. At the Honda dealership, they also could not release the brakes to off load the car.

- Raynham, MA, USA