9.0
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,320 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The contact owns a 2019 Honda CR-V. the contact stated while driving 25 mph, the vehicle hesitated with multiple unknown warning lights illuminated. The contact stated that the vehicle failed to exceed 12 mph with the accelerator pedal depressed. The vehicle was towed to ryan Honda (1212 2nd St w, williston, nd 58801), where the contact was informed of gasoline and oil mixture in the engine. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of failure. The failure mileage was 976.
- Williston, ND, USA
Problem: Fuel getting into oil transfer case and contaminating/diluting the oil. We purchased a 2019 Honda CR-V ex-L on 10/31/19. I had done some research on this problem since it had been reported with the 2017-2018 models with the same 1.5 turbo engine. I brought it to the dealer's attention before we bought the car and we were told that Honda had "fixed the problem and that our vehicle had the fix". we were planning a trip to dallas, tx on 02/22/20 and planed to drive there from our home in duluth, mn. In preparing for the trip, I checked the engine oil and found that the oil level was 1/2" above the full mark on the dipstick, and the oil was dark and smelled strongly of gasoline. The car had 2407 miles on it at this time and obviously Honda had not fixed the problem. I took the car to the dealer on 02/21/20 where I purchased the car and had them check the oil. They observed the same issues that I am reporting. They stated that Honda knows about this problem but has not yet issued a recall. But they also stated that Honda was not providing any explanation or remedy other than to change the oil at the owner's expense. My dealership, to their credit, agreed to change the oil and filter at no charge to me. The service manager also explained why the issue is occurring and acknowledged that Honda may yet be forced to issue a recall. Honda has already offered an extended warranty for the 2017-18 models as the result of a class action suit, but nothing is being done for the 2019 or 2020 models that have the same engine and same problem. I am concerned about premature engine wear, damage, or potential of fire or explosion. Dealer repair #122992, krenzen Honda duluth, mn.
- Duluth, MN, USA
The engine is getting gas in the oil. I have taken oil samples that show greater than 5% gas in the engine with lower than minimum oil viscosity. I have taken it to the dealer who changed the oil. Less than 1000 miles later, the problem is back. The engine hesitates randomly especially when slowing down. I've taken the vehicle to two different dealers with the same "there's nothing we can do". I asked them if they could pull the injectors and check to see if one is faulty and was told "it's direct injection, the injectors cannot be pulled", which of course is false. The last mechanic told me that unless the oil level is more than 1.5 inches above the add mark, there was no chance of damage to the engine. I estimate that at that level, there would be 30% gas in oil. The company stated that the problem for the 1.5 turbo engine in the 2019 CR-V was solved. I don't believe it has been solved based on my and others experience.
- Rapids City, IL, USA
Significantly low gas mileage at 15miles per gallon or less both city and highway with econ button on and off. Advertised as 29 city and 31 highway
- Medford, MA, USA
Honda stated that the oil dilution problem had been corrected for 2019 CRV's. it was not in my 2019 CRV. I have aprox 21000 miles and each time oil is changed. Its been a quart high or more on the dipstick with a gasoline smell. The dealer will not tell me that this is the problem. They keep putting me off. Very simply this is adding to wear and tear on the CRV. Another problem is the gas fumes in the car cabin which are very dangerous. We have felt light headed while driving. This would cause an accident if we would pass out from the fumes,
- Sistersville, WV, USA
Intermittent raw gas fumes inside cabin of 2019 Honda CR-V. raw gas smell present while vehicle is parked, moving on city streets and on the highway. Dealer was unable to replicate the problem. Dealer conducted an evap function test. The vehicle passed.
- Bexley, OH, USA
Honda oil dilution - driving the car on the interstate and the engine light came on and the engine shut off. Pulled over and restarted the car. Drove 2 miles and engine shut off again. Pulled over started car drove 100 ft and engine shut off and everything including wheels locked up. Car taken to Honda dealer and they state that the engine running on 3 cylinders because spark plug fowled up. Replaced spark plug. Picked up the car drove it 300 miles and engine stuttered, did not shut off and blue smoke plumes came out of exhaust. Shut the car off and blue smoke went away, did not drive the car for one week. Drove car 100 miles on interstate, engine light comes on and engine shuts off. Pull over. Restart the engine and was able to drive 50 miles to the same Honda delear for the first time repair. Mechanic tells me that the oil case was 1/2 quart too much. Sound like oil dilution issue.
- Wausau, WI, USA
The contact owns a 2019 Honda CR-V. after starting the vehicle, a fuel odor came through the vents and all the warning indicators illuminated on the instrument panel. The contact called apple tree Honda (242 underwood rd, fletcher, nc 28732, (828) 684-4400) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and provided case number: 09773700. The approximate failure mileage was 1,900.
- Weaverville, NC, USA
The 2019 Honda CR-V touring vehicle has experienced gasoline contamination of the engine oil due to an issue with the engine design. The abnormal levels of gasoline contaminates has been validated through a third-party lab test. The degradation of the lubricating properties of the engine oil results in engine performance and in-cabin air quality issues. The vehicle has been taken into the manufacturer's service department, however, they have indicated that there is no fix for this issue at this time unless you live in specific states where the fix is being offered. This is a known international issue with this vehicle type and Honda has acknowledged that this is a problem. Some reports indicate that consumers have experienced severe vehicle performance issues (I.e., stalling) as well as health related issues due to super strong gasoline odors in the cabin of the vehicle. The reduced lubrication quality of the engine oil due to the engine design issue has long-term performance indications.
- Vienna, VA, USA
While refueling (at different gas stations and different pumps) the fuel nozzle becomes stuck in the cap less filler. Located in California, where the pumps have the vapor re-cycler. Don't know if that is causing the issue or not. This is while vehicle is stopped, engine off. Waited for 5 to 6 seconds as is called out in the manual. Didn't help the issue.
- Saugus, CA, USA
Excess oil fuel in engine brought to dealer they said no problem only in cold states I live in California. Had to pay to change oil even thou manual says do not over fill the same dealer had changed oil before and did not overfill.
- Carlsbad, CA, USA
- Dover, DE, USA