Dash showed Emission system problem had P219F code dealer wants to replace all fuel injectors said can cause car to go into limp mode

- Whitwell, TN, USA

Warning lights: adaptive cruise control fault. Lane departure fault collision avoidance fault and emissions check engine. Diagnosed fix: fuel injectors malfunctioning. This making the emissions light come on making all the other warning lights to go off. Fixed at a local Honda dealer. Not really a fix less then 24 hours later the same warning lights came back on however now a huge loss of power and loud engine noise when stepping on throttle. Just dropped off at dealer again to be diagnosed again.

- Laconia , NH, USA

The car failed to start three times and stalled twice in 1 day. My new driver, [XXX], was driving when this occurred. Car was driven to a local mechanic that diagnosed "code P0087 Fuel pressure failure open recall - recommend going to the dealership." The car was then taken to Holler Honda. They confirmed the problem. The part was ordered but is back ordered. I've been given an ETA of September 2024. I have not been offered a loaner and am currently renting a car at my own expense as the car is now inoperable. The vehicle has under 37,000 miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Oviedo, FL, USA

My daughter was driving my car and she noticed this terrible smell and some of the lights came on to check the engine so we took it to get looked at and they said they didn-??t see anything wrong. So she was driving it and then all the lights came on and the car would not drive. We had it taken to a place to get looked at and they said they couldn-??t fix it so we had to take it to Honda and they said it needed new fuel injectors and this was not cheap. I was very upset with Honda because they know this is an issue with this year and make of car but they don-??t want to pay to fix it and they never fixed the recall because he said they do not have the parts until later in the year. That is ridiculous. I-??ve never had any problems with Honda until now and I-??ve had many Hondas. My daughter could have been hit by another car or anything could have happened. They need to pay for this $2,000 repair. Thank you

- Mount Gilead, OH, USA

Our 2019 Honda CRV had all warning lights on and flashing non-stop on the dash. We contacted Honda support and was asked to take car to a Honda dealer for diagnostics. We took the car to a Honda dealer in Huston TX. They found the cause DTC P0301, a internal failure to fuel injectors. We had to pay the dealer cash $$$$. We submitted the all repair documentations to Honda and asked for a reimbursement. Honda Co should have refund this repair cost!! It's so unfair that Honda denied to cover this recall repair just because somehow our car was not in the recall list!

- Laurel, MD, USA

Hello I have been so upset with Honda. I-??ve owned many Hondas and other cars in my past and never had any problems. I would tell anyone to buy a Honda until now. My daughter has been driving my car and she said it smelled bad and all the lights kept coming on. We took it to a mechanic and at that time they didn-??t really see anything wrong with it. My daughter kept driving it and we found out about the recall and called to have that fixed and they said they don-??t have the part and they don-??t know when they will get it. Well that was upsetting because we felt that was an issue with the car and we didn-??t understand why they couldn-??t just order the part give us something else to drive until they got it in but no such luck. The last time I talked to Honda in Marion, Ohio they said I didn-??t need the part but clearly that is wrong. Well the part I-??m the most upset about is my daughter could have died driving down the road and all the lights came on in the vehicle and it would not drive while she-??s out in the middle of nowhere scared half to death. We get the vehicle to Honda and they say it-??s the fuel injectors. I-??m like no one-??s fuel injectors go out. Well I look it up and it-??s a huge problem for Honda and they just don-??t want to pay to have them replaced. It has cost me $2000 and had to get another car to drive and my Honda still isn-??t driving very good and still no recall fixed. This is wrong! I am very disappointed in Honda and shocked. What can I do about this situation?

- Mount Gilead, OH, USA

Newspaper told me about the fuel pump recall in December. I have called the dealer several times over the last 5 months. They still don't have the parts. newspaper says "engine may stall increasing crash and injury risk." I called your help line who told me to wait til the parts are available. How long will I have to wait"??????????????????????????????????"

- Long Beach, NY, USA

The Safety Recall Notice that I have received from Honda (relating to my 2019 CRV) states that the fuel pump may fail and that could result in an accident. Then they state that the replacement parts will not be available until the Fall 2024. A copy of the recall notice is attached. I am concerned that I will be driving a vehicle, for many months, which might cause an accident. It is irresponsible of Honda to not address this issue quickly.

- Goodyear, AZ, USA

Car stops suddenly on highway, going into, "limp mode." All dash warning lights came on. Rich emissions. VTM-4 issue. This is an ongoing issue with CR-Vs, yet manufacturer has issues no solution, clearly opting to work each situation independently. Therefore, manufacturer saves the time and money associated with these repairs.

- Marlton, NJ, USA

While driving my CRV in mid July 2023, I experienced engine stall, dash board flashing all kinds of error codes. I was a couple of miles away from home and was able to drive slowly home. Next day I had my vehicle towed to a local auto body shop for diagnosis. Body shop reported that my vehicle was under a recall for the problem with the fuel pump. We then had my vehicle towed to nearest Honda Dealer, Clawson Honda of Fresno. They agreed that the problem was because of the fuel pump, but at the time my VIN did not fall under current recall. I was told to keep my receipts for future reimbursement should the recall be revised to include my VIN. It now has. The dealer had my vehicle from July 14th to Aug 31st, stating parts were unavailable because of the volume of the recall. The finally just replace the whole fuel pump. I filed for reimbursement providing all documents required and was denied because the part number on the recall did not match the part number on the invoice. I called the dealership and asked if I needed to have the recalled part replaced and was told no because it was part of the whole fuel pump that was already replaced. I tried calling Honda again to contest the denial decision and was shut down, not allowed to contest the decision.

- Madera, CA, USA

I had received a recall notice for the fuel pump replacement from the dealership in Dec 2023 with no remedy provided as the part was not available. I did not receive the official notice from American Honda until February 2024. The notice specifies that the part can malfunction causing the car to stall. The notice also mentions the possibility that the part will not be available until Fall 2024. Altogether, this will be almost 9 months of driving a defective vehicle. I've contacted the company and the dealership several times to ask for a remedy, perhaps a loaner vehicle or reimbursement for car services, and no one has offered any remedy, and I am left driving an unsafe car. I understand the shortage of parts but for those that rely on their vehicles 9 months for a replacement part is excessive.

- Fairfield, CA, USA

Sometimes when you shut the car off, the fuel pump in the fuel tank continues to run. I restarted my car and shut it off and the fuel pump will stop. I'm not sure if it's a bad relay or in the wiring. I don't park near the house. Thanks

- Northfield , MA, USA

I am reaching out because I received a recall notice for my HONDA CRV 2019. I received a notice that there-??s and issue with the fuel pump and I am concerned because Honda sent a notice now in February but they have known about the issue since December. I called Honda World Downey and I was told they would now be able to help me and to call back. I take this matter very seriously as I am concerned something may happen to me while I am driving the vehicle. I was told that they may be able to help me in Fall of 2024 that-??s 6 plus months away. I am unsure if I should drive my vehicle. Can I please get some advice.

- Los Angeles , CA, USA

The NHTSA announced a recall in the fall 2023 for Honda CR-V 2018-2020 regarding the fuel pump module which may have an improperly molded impeller. The safety issue says the car may not start or may stall while driving. I travel frequently on highways, so stalling is not a pleasant outcome. On 2/13/24, I finally received a written notice from Honda indicating that my vehicle is affected. However, Honda states that parts will not be available until fall 2024! How can this be acceptable"? I don't have another vehicle to use. Do I continue driving my vehicle and hope that it does not suddenly stop"

- N. Chesterfield, VA, USA

A little over two weeks ago we took our 2019 Honda CRV to the dealership because all the indicator lights were lighting up on the dashboard. It started as I was sitting in the car with the car idling as I waited for my husband to come out of the store. We took a short video of what it was doing. The car was at the dealership the next day, but there were no indicator lights like the previous day. We shared the video with the service rep. When we picked it up we were told the fuel injectors needed to be replaced and it would cost in excess of $2,300. The car has less than 78,000 miles on it. The service rep said that if it was his car he would not drive it a distance (freeway) with this problem. That says to me that it is a safety issue. We had been concerned that it could be an electrical issue because the car was in a front-end, side-swipe collision in November 2023, and we had just gotten it back from repairs at the dealership two weeks before the indicator lights problem. The service rep assured us it was not an electrical problem. I looked up the problem on the internet. On [XXX] there were a number of other Honda CRV owners with the same problem at about the same mileage. Our safety is at risk with possible risk to friends and family because we need to drive on the freeway for daily activities. We took it to an independent automotive service location. They did not come to the same conclusion; the indicator lights were no longer on. This vehicle component has not been inspected by any others, other than already mentioned. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lakeland, FL, USA

I received the initial msg sending from the rental platform Turo on 12/18/2023 stating that my car has to be unlisted due to FUEL PUMP NOT TO RESALE, since then I have been contacting my local HONDA dealerships all over and see what repairs I need to get it fixed. It has been more than a month, no any advisors contacted me yet, nor any dealerships has the part yet. Everytime I call, they said it is safe to drive, but when I ask for the paperwork/ clarification letter that Turo required in order to relist my car, no one was able to help. This inconvenience has been a huge financial lost as a Turo host. I don't get any update, not even an official letter for more than a month. As far as I received the initial Turo msg, I had been driving normally, nothing weird happened. So my questions are : 1. How long would take Honda to get the part ordered" 2. If it is safe to drive, who shall have the access to get me a letter to satisfy Turo? 3. If it is not safe to drive, should Honda replace a temporary car for me to drive without any charge" Thank you

- Commerce City, CO, USA

Fuel pump inoperative

- Alexandria , VA, USA

All dashboard warning lights were lit. Looked it up on line and prior years had their warranty period extended to include fuel injectors. My coded for this. Had to have them replaced at a Honda dealership. But my car is 5 yrs. Old with 61k and I have to pay for the repair. This is a safety issue as I was told the car could stop without warning while driving. Honda will only do a recall or warranty exception if you make them. I contacted Honda corporate and they refunded a warranty exception even though this car was dangerous to keep driving with the fuel injector failure.

- Griffith, IN, USA

I am taking this vehicle on a trip and am concerned that it will stop running due to the faulty fuel pump. I have contacted my dealer and Honda. I was told there is nothing they can do. I am [XXX] and I am not comfortable taking this vehicle on a trip. I may get stranded in a remote location or in bad weather. Please help. I am leaving this Friday. I have tried to resolve this with Honda and the dealer. I do not feel safe driving this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Waukesha, WI, USA

Nothing has happened thus far, but: Read about the recall in the paper. Went to the Honda website where they confirmed the vehicle is part of the recall and said "Your search results indicate that your vehicle may be affected by a recall. If you conducted your search by VIN, please take immediate action to have your vehicle repaired, as your safety may be at risk." Went to the NHTSA website, where you all said, "Safety Risk: If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury." Additionally from NHTSA "Recall Status: Recall Incomplete, remedy not yet available." Called the local Honda dealership and they said they won't have parts until Fall 2024. Per NHTSA website "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please file an online complaint with NHTSA." So that's what I'm doing.

- Oak Ridge, TN, USA