Engine RPM surged while nose- in parking with foot on brake, causing vehicle to unexpectedly jump the parking barrier and hit a steel sign post, incurring $3,300 cosmetic damage to left front of vehicle. Pressed harder on brake to stop. Cost estimate obtained, complaint filed with American Honda.

- Stanwood, WA, USA

Honda is not completing this recall in a reasonable manner, and despite claiming parts are available they are not. After two years of delays, and now threats that our registration will be not renewed if we do not perform the recall, Honda still does not have the parts. Furthermore, they want you to bring in the car, have it inspected, after which they will decide if they want to replace the part. The inspection is being done because the fuel pump may crack due to poor manufacturing practices; however, after an inspection they will not actually fix the defective part if they do not find a crack. This will surely result in failures later when the defective part eventually fails. In their process, some time after the inspection and after some time ordering it and receiving it, they will replace it, at their discretion. This is wholly absurd, and I encourage you to actually force Honda to perform this recall and replace these parts in a timely manner. Two years is more than enough time to produce 700,000 fuel pumps.

- San Diego, CA, USA

The fuel injectors on my vehicle at 99000 seemed to turn all warning lights on my dashboard. There was no issues with my vehicle, I got an emissions test done, then 5 minutes later driving away all warning lights came on my dashboard. I brought to orielys autoparts and had the computer scanned, and it turned out the fuel was too rich in bank one. This is the second vehicle I had that had fo have fuel injectors replaced under 100k miles. My first was a honda civic LX with 88k miles and now this one. The vehicle is currently at a shop about to be repaired. The danger is that all dashlights came on while driving. The vehicle was inspected at schaumburg Honda. My vehicle has recently had the fuel pump recall fix, and then it was installed incorrectly. I have read several honda forums where the same thing is happening to other honda owners at low mileage. Seems that this is pretty frequently happening.

- Hoffman Estates, IL, USA

In August 2021, Honda-??s records indicate that the fuel pump motor recall on my 2019 Honda CR-V was completed. However, I just discovered that they falsely documented that they did it. When I have been calling and asking them to fix my recall, all they could tell me was that there is no recall under my VIN number. That-??s because they put it in their system as already completed-?"without ever informing me. This puts my safety and the safety of others at risk because a faulty fuel pump can cause engine stalling, power loss, or complete failure while driving, which could lead to an accident. I have experienced this issue firsthand-?"my car has stalled, lost power, and completely failed while I was driving, leaving me stranded on the side of the road with my kids. I brought this issue to Honda-??s attention, but they have not provided an adequate resolution or explanation as to how this false record was created. This raises serious concerns about fraudulent recall reporting and whether other vehicles might also have unresolved safety defects despite being marked as repaired. I am requesting that NHTSA investigate this issue to ensure the recall is properly completed and to prevent similar fraudulent practices from putting other drivers at risk.

- Angier, NC, USA

Good afternoon, My 2019 Honda CR-V suddenly displayed all warnings on the dashboard while operating the vehicle. The warnings remained but would sometimes disappear. However, while driving the vehicle on [XXX], the vehicle suddenly decelerated and was unable to accelerate while driving in traffic. Given any other situation or position of my car on the road, an accident would have occurred. On March 12, 2025, my 2019 Honda CR-V was repaired by Pearson Honda. Pearson Honda determined that the 2019 Honda CR-V had fault fuel injectors, and the fuel injectors were placed. The 2019 Honda CR-V had 66,888 miles at the time of service. As you're likely aware, recalls have been issued on various other Honda Models relating to issues with the fuel injectors. Additionally, there is an abundance of online forum posts highlighting the issue and likely other NHTSA stating the same: - [XXX] (User ALY1337 noting that fuel injectors in their 2017 Honda CR-V went bad at around 68,000 miles) - [XXX] (Various users noting that their Honda CR-Vs of varying years have had fuel injector issues) Please do not hesitate to reach out if you have any questions. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Glen Allen, VA, USA

I've had 3 incidents in the past 60 days where the car has been parked with shut off the engine, only to come back hours later and find the electric fuel pump in the gas tank running. When this happens, I start up the car then shut it off and then the pump is no longer running. I can't say whether the pump sometimes doesn't get shut off when the car is parked or if the pump somehow comes back on on it's own later after the car has been parked. The pump makes a very quiet buzzing sound when it running. It's very hard to hear unless the car is in a quiet place. The first two times I heard the pump running the car was parked in my garage. Yesterday, my wife parked it in front of our home around 8:00 am. Around 11:00 am I got onto the car to move it and found the fuel pump was running. This isn't a body control module, an abs system or other electronic device buzzing. The sound is coming from inside the fuel tank. I believe it's the pump running.

- Byrdstown, TN, USA

Car stalls and won't accelerate. It loses power and check engine light came on. Dealer replaced fuel injectors and on the way home from dealer, it stalled again. Dealer replaced a spark plug and it worked for 2 days and again stalled. Maybe the fuel pump recall is affecting this vehicle too.

- San Antonio , TX, USA

When I started up my car all warning signs popped up. I went to the dealer and they said my five year old car that has 57,000 miles needed new fuel injectors. I purchased the car in 2020 it was a brand new leftover. I am reading online that MANY other CRV owners are experiencing the same issue. This is not okay, I had to spend over $2,500 to get this fixed. Obviously something is terribly wrong and Honda should be taking care of this issue. I was just denied help through Honda. Please look into this issue I-??m not the only dissatisfied customer.

- Minneapolis , MN, USA

I started to get errors that there was an issue with my vehicles fuel injector, indicating that it was too rich and thus disabling all my safety features. I am not the only CR-V to experience fuel injectors failing for this model. Even at my dealership, the week i went in for mine, another customer with the same make, model and milage had the same issue and had to have all their fuel injectors replaced. I know that the fuel pump was already identified but i feel that the issue was bigger than that.

- Davenport, IA, USA

I was driving in I-694 to dealer for a scheduled oil change when all of the warning lights came on at once and I lost ability to accelerate. This was frightening and dangerous. I was surrounded by many vehicles, including semis. There were no advanced warnings. The dealer diagnosed turbo and engine failure. I brought the vehicle to an independent mechanic for a second opinion, and he stated that there was a large quantity of fuel in the engine oil. I had brought my vehicle to the Honda dealer for maintenance over the prior three year period, and was never advised that I needed to check the turbo, that it could fail, or that I needed more frequent oil changes. I have since discovered that Honda is aware of this engine defect that causes fuel to mix with the oil, which then can cause premature engine failure, but they refuse to fix it.

- New Brighton, MN, USA

In February 2024 we received a safety recall from Honda stating the fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. I receive emails from Honda telling me the recall has not been completed. I booked an appointment and brought my car in just to be told parts are still not available. Why is Honda allowed to continue to build new cars where there are so many of these existing vehicles that can't be repaired. It just seems they are slow walking this in the hope that people will just give up.

- Avon, IN, USA

My CRV 2019 EX Honda is losing power while drivng. It is very concerning since it is happening very often and it can reduce all of a sudden the speed while driving on a highway. I have to stop the car, turn off and then on again to continue. I went to see if there was a recall, but no recall for my car. They say I should change the gas cap but I am not sure that will solve the problem since I-??ve heard it can be a software.

- San Juan, PR, USA

In February 2024 we received a safety recall from Honda stating the fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. It has been a year and we have not received any notice of replacement parts. Honda is producing new cars but cannot correct a problem with a 2019 car?!!! It should not take a year to correct this problem. The car could stop while driving and cause a crash and injury.

- Rock Hill, SC, USA

Went 12/21/24 Coggin Honda Orlando for oil change and they also do safety recall campaign fuel pump motor. After replacement still with problem worst because have problem starting the vehicle. When for 2 time they fix pinched o-ring, get the car worse this time my car shut off when backing up. When 3 time they change again fuel pump this time inside the car smell too much gasoline have drive back home with windows down and car also turn off in the highway at 60 miles putting me and my family at risk of an accident im highway plus smell gasoline got my throat sore.

- Kissimmee, FL, USA

The vehicle stalls when driving and breaks suddenly. The dealership said that there was a problem with the fuel pump similar to other recalls but this vin is not included in the recall

- Melbourne, FL, USA

While driving on the highway, the vehicle went into limp mode then the engine light came on. Luckily I was able to pull off to the shoulder. After bringing it to the dealership, P0087 was found and they did the fuel pump recall. This did not fix the problem, and it was found the high pressure fuel pump failed and it was not covered by the recall. After dealership fix the high pressure fuel pump, now they told me the fuel injector also failed.

- Philadelphia, PA, USA

My car starts hesitating, like it won't take gas. I can't get out of the way of other vehicles and almost got hit and my check engine light started flashing. I had to turn my car off and restart. The check engine light went away but it still sputtered and wouldn't take gas, I had to drive show. If I don't back off, the engine light comes on and flashes and I have to shut it off.

- Fall Branch, TN, USA

My car has been having fuel issues for the past few years. I found out some time ago that Honda recalled the fuel pump on my vehicle. Since I started having issues (well over 1 year ago) I have reached out to Honda numerous times only to be told that unless my vehicle stops driving they wont take in any other vehicle on this recall. That was fine when my vehicle was still driving. Around April 2024 my CRV stopped driving due to Fuel pump issues. I had to tow to my house. I have attempted to use the Honda location closest to my house, (Rapids Honda) Coon Rapids, MN. I have been told that they have no parts. have attempted to get me to pay for this service but when I attempt to get them to take my vehicle for the recall they will only take it if i pay. I have attempted to work with them under recall and they stated they don't have the parts. I have been hung up on and advised they would call back to only not call back. I have been waiting months with my CRV dead in my driveway with fuel pump issue.

- Wyoming, MN, USA

Made an appointment after notification of recall 21V-215 with Roper Honda in Joplin, Missouri to have the part listed in the recall replaced. Was told part was not available, but as soon as it became available I would be contacted. It has been two years. When receiving regular maintenance for the vehicle earlier this year (2024), I again asked about the availability of the recalled part. I was told that I would receive a letter this fall regarding when to bring my vehicle in to have the recalled part replaced. I have not, as of November 7, 2024, received said letter.

- Mulberry, KS, USA

Tried to get this recall completed for about 11 months now at two different McGrath honda dealers and they continue to say they do not have the parts even when check engine light was on.

- Bartlett, IL, USA