The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, who replaced the high and low fuel pumps. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,702.

- Champaign, IL, USA

The contact owns a 2019 Honda CR-V. The contact stated while driving 60 MPH, the vehicle suddenly started to lose motive power. Messages indicating that the ABS and the brakes had ceased to operate as needed were displayed. Additionally, several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The vehicle failed to start after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 20,000.

- Park Ridge, IL, USA

The contact owns a 2019 Honda CR-V. The contact stated that while driving at 65 MPH, the vehicle stalled inadvertently. An unknown audible alert was heard coming from the vehicle. Upon investigation, the contact related the failure to a faulty fuel pump. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

- Warwick, RI, USA

2019 Honda CR-V consumer writes in regards to defective fuel pump safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The consumer was informen the parts necesary to complete the repair were on back order.

- Butte, MT, USA

Fuel Pump module with out of specification impellers. My vehicle had this above specific recall, in which I took my vehicle into the local Honda dealership to get repaired, however, just 2 days after my vehicle had been -€œrepaired-€ it broke down/stalled and became inoperable while I was driving into a store parking lot. Ironically, earlier that day I called Honda Service department to inform them that my fuel detector continued to say full even though the dash information read only 118 miles left in fuel, they instructed me to bring the vehicle back to their shop so that they could assess the problem. Shortly after the call I made to Honda Service my vehicle broke down and so I had to have my vehicle towed back to the service department, after Waiting for almost 3 hours they informed me that my vehicle had ran out of gas and insinuated that it was my fault, even though my vehicle-€™s fuel indicator read full tank and was clearly not! Honda service representative continued to inform me that it was a little mistake that the mechanic installed the recalled parts incorrectly and that my vehicle was now fixed correctly. The following day I filled my gas tank full and the fuel indicator in my vehicle NOW read that it was less than 1/2 tank full!!! Once AGAIN the Honda service station FAILED to install the RECALLED parts correctly and when I called them to report my issues they responded to me as if AGAIN it was my fault!!! I-€™m tired of the inconsistencies and lack of respect and professionalism from this department!!!! How many times does my vehicle have to break down and possibly cause an accident before the recalled issues with it are fixed correctly"?" Something has to be done!!!

- Sneads Ferry , NC, USA