10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
3,994 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #46

Jul 042020

CR-V

  • miles
Overview: On July 4, 2020 my SUV rolled backwards on a slight incline when the start button was pressed to turn it off while in drive position causing a broken ankle, multiple abrasions and back pain. Details: I drove my SUV onto a driveway with a slight incline. The SUV did not roll forward because of the incline but after stepping out of the vehicle I realized that I had not turned it off. I turned back around while standing next to the SUV and pressed the button to turn it off not realizing the car was in drive. It immediately started rolling backwards (downhill), knocking me to the ground and dragging me since I was caught under the door. The driver's side wheel either went over my foot or dragged it (not sure which since at that point I was afraid for my life). It broke my ankle and tore away the skin in the ankle area. When it finally stopped, I was able to roll away and cry for help. This incident caused a broken ankle, multiple abrasions on my body and damage to the muscles in my back causing a very painful rib cage. These injuries required immediate and ongoing physician care and physical therapy. I truly believe that there should be a safety feature that does NOT allow us to turn the car off while the vehicle is in drive. It was something that was part of the older key start/stop vehicles. I believe that I read that some of the other manufacturers were dealing with this problem so don't know why Honda hasn't addressed it. Why is it not standard on all the new keyless push button vehicles? I know I'm not the only one who had this problem because my orthopedic doctor told me another of her patients sustained injuries with a roll back. Thank you for your time.

- Hooksett, NH, USA

problem #45

Jun 012021

CR-V

  • miles
The passenger and driver doors do not line up to the body of the vehicle which is causing the paint to chip when the doors are opened and closed. The weather seals on the doors are rolling as a result.

- Phenix City, AL, USA

problem #44

May 232021

CR-V

  • miles
Driving on the freeway and sunroof glass spontaneously exploded. Was not going under an underpass and there were no other cars around. Moderate temperature outside and I was not running the heater or air conditioning (if that matters). Shade was pulled back, so I was showered with glass from the explosion. It is available for inspection upon request. Glass went everywhere. Luckily my family wasn't in the car with me, including my 4-year-old son. His car seat had a bunch of glass in it which would have hit him had he been with me. I am still waiting for a call back from the dealer. No, it has not been inspected yet. This happened yesterday, which was a Sunday, so nobody was open. I did call my insurance and am waiting to hear back. There was absolutely no warning before the glass exploded.

- Auburn, CA, USA

problem #43

Apr 062021

CR-V

  • 10,000 miles
On 4/6/2021 we were traveling on 580 in reno aprox. 60mph no cars in front or sides of us but one truck behind us. Nothing such as a sign or bridge over us and no road construction in that area. There was a loud explosion sound and glass raining down on both sides of our CRV. We first thought was there a plane flying over that lost something? our sunroof literally exploded. Glass flew out like an explosion hitting the truck behind us. If we would have had the interior sunshade open we would have wrecked the car due to the glass that flew about. We then went to Honda to see about it. They said something must have hit the glass. Nothing hit the glass. The glass exploded outward. The sunroof on this vehicle was obviously defective. We have placed a claim with our insurance and are having it fixed. This is a very dangerous situation that I have since seen many others have experienced but the car companies do not want to admit to. I'm hoping this very dangerous situation will be looked in as soon as possible.

- Sparks, NV, USA

problem #42

Apr 012021

CR-V

  • 38,700 miles
In car mounted screen for radio etc randomly changes while driving. From brightness off and on and darker to volume changing on its own. Only way to stop it (sometimes) is to turn off and turn back on the vehicle. Blind spot sensors also go out randomly sometimes because of weather other times (rarely, but still happened) randomly while driving.

- Harts, WV, USA

problem #41

Feb 092021

CR-V

  • 8,400 miles
While driving down the highway at 65 miles an hour the sun roof suddenly exploded. There was no traffic close enough to have tossed up a rock. We immediately stopped to see what was wrong and discovered a large part of the sunroof was missing. A small amount of glass fell onto the sunshade which kept it from hitting me in the face. The rest of the glass scattered in the wind as I brought the vehicle to a stop. Fortunately no motorcycles were behind me or someone would likely have gotten hurt. No glass in an automobile should shatter this way it is dangerous both for the occupants of the vehicle and for those following.

- Round Rock, TX, USA

problem #40

Feb 212021

CR-V

  • 14,747 miles
I purchase the car on September 2018. The car has a little than 15K miles. Started to get this brake system error

- Lake Mary, FL, USA

problem #39

Jan 052021

CR-V

  • 17,500 miles
I am having an issue with automatic high beam'it stays on with on coming traffic or when following behind the vehicle, it basically does not turn off when it should. Sometimes, it would not turn on when it should. I have it all on video, but the dealer states since they can't duplicate it, they can't fix it even when shown the video of the issue. It is illegal to drive with high beam on with on coming traffic (although I can turn the feature off), it is still very frustrating that they refuse to address the safety issue due to the intermittent nature of the problem.

- Sterling, AK, USA

problem #38

Feb 062021

CR-V

  • 10,500 miles
While driving 45 mph on a divided road with no cars in front of me for at least 1/2 mile and no cars to the side or turning, my car brakes to almost a stop and the brake assist light went on. If there had been anyone behind me I would have been hit from behind. The braking was sudden enough that everything flew off the passenger seat into the floor. Took it to the dealership where I was told a shadow or a bag can set it off and there was nothing they could do to help because it wasn't broken and although some Honda's allowed you to turn off that feature, the Honda CRV does not allow you to disable brake assist function permanently. You can turn it off every time you start the car but if you forget to turn it off a bag blowing in the street can bring you to a sudden stop.

- Brandon, FL, USA

problem #37

Jun 022020

CR-V

  • 7,000 miles
Leased CRV-9/30/2019--from the day I picked it up it has had computer issues, they had to give me a loaner..multiple lights came on dash. Also several times I have come out to car & windows & sunroof opened. 6mo ago 6/2/2020 car back at dealer for a week..computer issues again, all warning lights on and parking brake set on its own..for the 2nd time they replaced a vsa modulator also came out to car after work 10 degrees outside..windows & sunroof opened. This car only has 8,000 miles on it & when not at wk its in the garage. Ive had several Honda & very unhappy with this lease due to 20 more payments & unable to get out of the lease. When driving 6/2020 I was moving at 50 mph..car shook & all warning lights came on..took a week to get appointment at dealer & lights did not go off dashboard

- Watertown, NY, USA

problem #36

Dec 092020

CR-V

  • 9,500 miles
Radar obstructed - warning indicators came on with just snow flurries that obstructed the radar. Appears to be similar to the 2017 issue fixed with software update 17-064. Reported to jones Honda in lancaster pa but they said there is no known fix. Totally unacceptable spend $35K for safety features that do not work.

- Mount Joy, PA, USA

problem #35

Dec 272020

CR-V

  • miles
On August 28 I went to start my car and it would not turn on. I called the dealership and they jumped it and the car started. They tested the battery and it was fine but changed it anyway. On December 23 it would not start and had to be jumped. This happened again on December 26 and 27. The car is currently at the dealership. They have said nothing is wrong with the battery or the car even though this has happened to multiple 2019 Cr-vs.

- Rocky Mount, VA, USA

problem #34

Nov 252020

CR-V

  • 10,400 miles
In my neighborhood, I was turning right with foot on brake and car began to accelerate on a city street. Was going 5 miles per hour and speed went up. Eased off brake and braked again and it slowed. Went home slowly which was a block away

- Houston, TX, USA

problem #33

Nov 142020

CR-V

  • 19,338 miles
Milage at service 19,338. TPMS alert came on. Check air in all tires, rear tire had metal in the inner sidewall. Replaced one tire and balanced. Returning home milage 19,388. TPMS alert came on after hard reset by dealer. Returned to dealer. Milage 19,424 informed by service manager all four tires needed to be replaced to correct computer TPMS. Really, computer can't calculate tire tread reset on one or two tires" had to return to dealer after TPMS light came on driving home. Returned to dealer. Milage 19454. Hard reset again by dealer. I've never seen this on the internet for 2019 Honda CRV all wheel drive. Any help with this safety issue for TPMS"

- Watertown, MN, USA

problem #32

Nov 052020

CR-V

  • 13,000 miles
The car wouldn't start until I messed with it a lot. I've read it's a battery drain and software update issue on message boards- several people complained about it. I've only had my 2019 Honda CRV since September 2019.

- Orland Park, IL, USA

problem #31

Aug 232020

CR-V

  • 31,900 miles
While driving on a highway at about 55 mph (cruise control set) with no vehicles ahead, the accident mitigation system activated causing the vehicle to aggressively brake on its own.

- Burke, VA, USA

problem #30

Jun 272020

CR-V 4-cyl

  • 3,000 miles
My family experienced multiple episodes of sudden unintended acceleration with a new car purchased on 01/31/2020. The current mileage of the car in July 2020 is about 3,000. We experienced about 7 episodes in may and June. On one day, this happened 3 times. Most of times this happened when I was slowing down to a stop sign. On one occasion, this happened after I had the car completely stopped at a red light. In all cases I know my foot was on the brake pedal. Our car has weather mats, and it is not interfering with the operation of brake or acceleration pedals. In all these events my wife was in the passenger seat and knew I did not put my foot on the acceleration pedal. We had the same issue with Toyota 2004 sienna and 2011 Camry in the past. This is a well-known issue with modern cars. But no car manufacturer admits that the issue even exists probably because it may require a major design change ' throttle by wire, brake by wire, etc. - to resolve the issue. I believe the cause of this issue is the failure of computer software used to control all components. I believe the car manufacturers should include a safety in the software programming to lock the acceleration when brake is engaged.

- Fairfax Station, VA, USA

problem #29

Mar 052020

CR-V 4-cyl

  • 500 miles
When auto is on a hill facing downward and then is put into reverse to back into a parking space, the car moves forward. There is no "hold on a hill" protection. This is horrible after the car is in a parking space & you reverse to straighten up and it hit the car in front of you!!!

- Chevy Chase, MD, USA

problem #28

May 112020

CR-V 4-cyl

  • 1,700 miles
After leaving vehicle in garage for 24 hours or more, then attempting to start the vehicle, vehicle will not start. After using battery jump, vehicle will start and run as normal. This has happened several times over the past few months, even when vehicle is run for couple miles or more.

- San Jose, CA, USA

problem #27

Apr 292020

CR-V

  • 9,500 miles
Windows and sunroof open on their own. Vehicle parked for 2 days in driveway. In middle of night, all windows and sunroof opened during a rainstorm. This is the second occurrence of this issue. First time Sep'19, second time 4/28 or 4/29 2020. Customer case 09867240 with american Honda. They say this is a "feature" that requires pushing buttons on key fob remote in specific order. No buttons were pushed either time. Sep'19 key fob was in pocket. Second occurrence occurred middle of the night while I was sleeping. One fob hanging on hook near back door. Other on my dresser next to my wallet. No possible way buttons could have been pushed in middle of night. Am Honda solution is to get a hardcase for the remote to be sure buttons are not pushed by mistake. Dealer says same thing. Internet postings show this has been happening on many different Honda models for many years and they refuse to take responsibility for the problem. Am Honda also says that the "feature" can't be disabled. My point...if they programmed it into the system, they should be able to program in a "switch" that can be accessed through the control screen. Dealer (williams Honda, traverse city mi) also indicates it is a known problem and they have no way to disable it either, even with their service diagnostic tools. It rained here last night. My car is soaked. The response from american Honda is that I did not have a hard case for my key fob. Even though I was asleep and the fobs were not moved in the middle of the night.

- Traverse City, MI, USA

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