My family experienced multiple episodes of sudden unintended acceleration with a new car purchased on 01/31/2020. The current mileage of the car in July 2020 is about 3,000. We experienced about 7 episodes in may and June. On one day, this happened 3 times. Most of times this happened when I was slowing down to a stop sign. On one occasion, this happened after I had the car completely stopped at a red light. In all cases I know my foot was on the brake pedal. Our car has weather mats, and it is not interfering with the operation of brake or acceleration pedals. In all these events my wife was in the passenger seat and knew I did not put my foot on the acceleration pedal. We had the same issue with Toyota 2004 sienna and 2011 Camry in the past. This is a well-known issue with modern cars. But no car manufacturer admits that the issue even exists probably because it may require a major design change ' throttle by wire, brake by wire, etc. - to resolve the issue. I believe the cause of this issue is the failure of computer software used to control all components. I believe the car manufacturers should include a safety in the software programming to lock the acceleration when brake is engaged.

- Fairfax Station, VA, USA

When auto is on a hill facing downward and then is put into reverse to back into a parking space, the car moves forward. There is no "hold on a hill" protection. This is horrible after the car is in a parking space & you reverse to straighten up and it hit the car in front of you!!!

- Chevy Chase, MD, USA

After leaving vehicle in garage for 24 hours or more, then attempting to start the vehicle, vehicle will not start. After using battery jump, vehicle will start and run as normal. This has happened several times over the past few months, even when vehicle is run for couple miles or more.

- San Jose, CA, USA

Windows and sunroof open on their own. Vehicle parked for 2 days in driveway. In middle of night, all windows and sunroof opened during a rainstorm. This is the second occurrence of this issue. First time Sep'19, second time 4/28 or 4/29 2020. Customer case 09867240 with american Honda. They say this is a "feature" that requires pushing buttons on key fob remote in specific order. No buttons were pushed either time. Sep'19 key fob was in pocket. Second occurrence occurred middle of the night while I was sleeping. One fob hanging on hook near back door. Other on my dresser next to my wallet. No possible way buttons could have been pushed in middle of night. Am Honda solution is to get a hardcase for the remote to be sure buttons are not pushed by mistake. Dealer says same thing. Internet postings show this has been happening on many different Honda models for many years and they refuse to take responsibility for the problem. Am Honda also says that the "feature" can't be disabled. My point...if they programmed it into the system, they should be able to program in a "switch" that can be accessed through the control screen. Dealer (williams Honda, traverse city mi) also indicates it is a known problem and they have no way to disable it either, even with their service diagnostic tools. It rained here last night. My car is soaked. The response from american Honda is that I did not have a hard case for my key fob. Even though I was asleep and the fobs were not moved in the middle of the night.

- Traverse City, MI, USA

Driving vehicle at 60 mph with cruise set. Car suddenly braked, lane departure activated steering wheel control, lane assist warning displayed. There were no other vehicles on the road, the weather was clear as was the highway. The instrument display began to show the following error messages:collision mitigation, road departure mitigation, adaptive cruise control with low speed follow error, lane keeping assist and brake error icon displayed in cluster group. Trying to disengage systems using cancel on steering wheel did not work. Pulled off highway, turned off vehicle and restarted and all error codes disappeared. Contacted Honda service and was not given a reason this happened. I did find a class action law suit was filed in U.S. district court for the central district of California in/or about January 2020. The lawsuit claims the safety systems are defective in the 2016-2019 Honda CR-V, CR-V ex, CR-V ex-L, and CR-V touring SUV's. I have attached a pdf copy of article regarding lawsuit.

- Cedar Falls, IA, USA

Windshield had a crack in the bottom left corner after owning it for two months and nothing hit my windshield. Honda tried to say there was a puck which there wasn't. had my windshield replaced by safe lite and they used an after market windshield. I was having issues with my vehicle dropping 5-6 mph when going from one lane to the next.Honda duplicated the issue and now Honda is trying to say my vehicle is dropping speed because of an after market windshield and I need to have it replaced with a Honda windshield. This is a safety issue.

- Keeseville, NY, USA

My windows and sunroof opened on their own. I had been in a place of business. When I went in, the car was locked and windows and sunroof closed. When I came out, they were open but the car was still locked. No one and no pets were in the car which was parked.

- Kingston, OK, USA

In cold weather, with a normal city driving habit, fuel and oil smell is consistently present during the driving, in the street or highway, causing nauseousness and dizziness. This is regardless of turing, stopping, or another car driving infront of us, the fuel and burned oil smell is present. Oil was changed, the air filter was changed, the pan under the engine was cleaned, the oil drain plug was secured, and no leakage; nevertheless, the fuel and burned oil smell is still present in the car. We bought the car on 3/30/2019, and the issue started showing up when the weather got colder.

- Grand Blanc, MI, USA

I bought my Honda CRV ex on 7/19/2019 and mileage is 3,760 miles. On the way to work along a city street road in the morning on 2/2/7/2020 I heard loud pop and crack formed two spontaneous cracks coming from edge of windshield on both driver and passage side.

- Collierville, TN, USA

My Honda sensing system has serious and dangerous malfunctions. When driving, the brake assist will beep and flash "brake" at me when there are no obstacles anywhere near the vehicle and on more than one occasion has actually braked and slowed the vehicle substantially. Additionally, the lane departure warning comes on when I haven't left the lane, and also will brake when it is not only unnecessary but very dangerous, such as when I was driving in the fast lane on the freeway with cars traveling behind me.

- Los Angeles, CA, USA

My wife was traveling thru an intersection with a railroad track running across the far side of the intersection when the Honda sensing system caused the car to suddenly stop. There were no obstructions in the roadway and she stopped just short of the railroad tracks. If someone had been traveling close behind her, a collision may have occurred.

- Mount Laurel, NJ, USA

Issue with screen brightness started 2 months ago, initially I thought may be I accidentally touched screen and now I realized it is problem with screen itself. While driving on highway infotainment screen brightness lowers and highs and blackout by itself and 3 to 4 times screen was blacked out on reversing which I consider as safety issue. Issue will start if you are driving for more than 20 minutes. Dealers failed to inform about the issue when I bought car.

- Willowbrook, IL, USA

I was driving in a local mall at a rate of 10-15 mph when the emergency stop feature engaged without warning. The car came to a complete stop, although U hadn't brakes. My wife experienced whiplash due to the seatbelts she was using. She will be in pt for the next month. The car was only less than a month old when this happened. I reported the incident to my sales contact, who gave me the contact information for the Agency general manager. Despite messages I have sent to the manager, I haven't heard from him. I wanted to meet with him to learn how to avoid any repeats. Can't believe Honda reps. Won't discuss this.

- Boynton Beach, FL, USA

Re: NHTSA recall # 19V-383. Manufacturer recall # R4S dated May 21, 2019. Steering wheel core repair. My local Honda dealer, flow Honda of burlington, nc still does not have parts/tools for the repair as of September 18,2019. They state that they do not have an estimate when parts/tools will be available. As of September 24, 2019 I have not had any problems relating to this recall. I am reporting this because I feel it is taking a long time for the repair to be performed for a recall of this magnitude.

- Elon, NC, USA

The automatic emergency braking system engaged on a clear road. It occurred twice since I've owned the car. Both times occurred on a wet roadway. I deduce that it detected changed in road surface color on areas that had asphalt patches. No injuries or damage occurred. I submit this after reading about an investigation into Toyota's aeb system.

- Levittown, PA, USA

Under certain lightning or glare conditions, the CR-V's automatic braking comes on. It recently happened to me on three occasions. In the first it was on the T. R. bridge, leading into DC, at 7 am, when the sunlight from the East was causing glare. The CR-V braked automatically while going at about 45 mph when there was no vehicle in front of mine. In the second and third instances, it was when I was on I-66 East on the overpass over the capital beltway at 8:30 pm traveling at about 55 mph. The CR-V's "brake" warning came on when there was no vehicle in front or next to the vehicle. The glare from the overhead lighting for the highway signs is quite strong in that location. This is a serious safety issue, since the vehicle can brake without warning in the middle of a highway at highways speeds, potentially causing the driver to lose control or to be rear ended at high speeds.

- Ashburn, VA, USA

Recall - I was notified of a recall on my CR-V - NHTSA recall number 19V-383 back in may, 2019. I have called several dealerships and have been advised the part is on back-order. I do not feel safe driving my vehicle especially with my 7 month old grandson in the vehicle. It's been over 3 months - I think this is unacceptable. I was then told I should come in and at least get the software update - no where on the recall letter does it say anything about a software update. I have made an appointment to have the software update performed on 9/13 - a 3-4 hour wait time. Not happy with Honda right now. Please help

- Lanham,, MD, USA

SRS system defect. Please find, attached, a letter entitled "important safety recall". I received this in early July from the dealer. When I called my Honda dealer I was told I could bring the car in the following week. My service representative called back, in a few days, and told me the parts were not in yet and please call back in a few weeks. I called today, 8/5/2019, and was told my service rep. Was on vacation this week and I would be put on their "call back" list and contacted when the parts came in. Then, I called the Honda customer support center and was told the parts might be in "by the end of summer". the "what is the reason for this notice?" see below, states the dangers this defect can cause. I am very concerned about this!the Honda representative said I just "have to wait" and there is nothing else they can do about this. No rental car. Etc. They (Honda) told me they had to issue this warning, per government law, but they can't give a date to their customer as to when the defect will be resolved. Any help, regarding this issue, would be greatly appreciated.

- Newbury Park, CA, USA

I received a safety recall letter for the VIN of my 2019 Honda CR-V. the letter clearly informed me to call any authorized Honda dealer to make an appointment to have the cable reel and cable reel sub-harness replaced and a protective cover on the steering wheel core installed for free. I called yonkers Honda service center and I was told they don't have the required parts to fix the recall issue. After I talked to the dealer, I decided to call american Honda motor co. I spoke to a customer service representative named samantha, who responded very unprofessionally and impatiently, told me to call each and every one of all Honda dealers to find out who has the parts for the fix. I ended the call with samantha. I called again and spoke to another service rep. I was told that Honda has not yet shipped the required parts to any of Honda dealers and it will not happen until sometime in October 2019. I was misinformed by the letter to call Honda dealers now when the dealers don't even have the parts. Prompt action should be taken before any serious and unpredictable injuries/death due to the defects.

- New York, NY, USA

We leased this 2019 Honda CR-V 6/17/2019. Had made a trip back to Arizona parked car 15 minutes later came out to go home to son in laws car wouldn't turn over. Seem like it was flooded and couldn't start car. Towed car to dealer in the morning went to find out the problems. They couldn't determine any diagnostic problems. So we drove back to California. We both lost day work and pay. That morning I went to the store to get some things and had encountered the same problems car wouldn't start and smell of gas.as like car was vapor-locking. Had to have aaa come and tow SUV to dealer where we got it. They had it a week and couldn't find any problems. Al these times vehicle was stationary in parking lot.

- N. Hollywood, CA, USA