10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 2,456 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2019 Honda CR-V. the contact received a recall notice for NHTSA campaign number: 19V383000 (steering). East coast Honda (8756 us highway 17 bypass South, myrtle beach, SC) was contacted and stated that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Little River, SC, USA
Takata recall. The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (arrowhead Honda, 8380 w bell rd, peoria, AZ 85382, (623) 562-9054) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Sun City, AZ, USA
NHTSA recall notice arrived in July 2019 nimber 19V- 38300. I have called ocean Honda multiple times and no parts available to fix the recall. I spoke with ocean Honda Sept 19 2019 and still zero word on when parts will be available. I purchased this vehicle on or about January 15 2019 and an shocked to learn Honda was aware of this issue yet sold me a unsafe vehicle anyhow. I feel I have waited long enough for a remedy. The car only has 800 miles on it and has not had an incident as of yet but the car has been parked since recieving the recall notice in July.
- Spring Hill, FL, USA
The contact owns a 2019 Honda CR-V. the contact received a recall notice for NHTSA campaign number: 19V383000 (steering). Rockettown Honda (1224 N H St, lompoc, ca 93436, 805-736-4595) stated that the parts were not available and were waiting for the parts to be delivered from the manufacturer. The contact also spoke with Honda of santa maria (2175 S bradley rd, santa maria, ca 93455, 805-922-4600) and was provided the same information as the other dealer. The manufacturer was not notified. The vehicle was not repaired. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lompoc, CA, USA
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (D-patrick Honda, 4300 E division St, evansville, in 47715, (812) 477-6201) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The manufacturer wa contacted and provided case number: 09791093. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mt Vernon, IL, USA
The contact owns a 2019 Honda CR-V. the contact received a recall notification for NHTSA campaign number: 19V383000 (steering). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bob boyte Honda (2188 ms-18, brandon, ms 39042, (601) 591-5000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Florance, MS, USA
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Curry Honda (767 memorial dr, chicopee, MA 01020, (413) 593-6721) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Wilberham, MA, USA
The contact owns a 2019 Honda CR-V. the contact received a recall notice for NHTSA campaign number: 19V383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gary smith Honda (225 miracle strip pkwy sw, fort walton beach, fl 32548, (850) 812-3474) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fort Walton Beach, FL, USA
The contact owns a 2019 Honda CR-V. the contact received a recall notice for NHTSA campaign number: 19V383000 (steering). When the contact initially received the notice, he contacted anderson Honda (1766 embarcadero rd, palo alto, ca 94303, 650-856-6000) and was informed that there was no remedy for the recall. The manufacturer was contacted and referred the contact to the dealer. The remedy has not been made available and the vehicle was not repaired. The contact had not experienced a failure.
- Mountainview, CA, USA
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communication). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Keeler motor car company (1111 troy schenectady rd, latham, NY 12110, (888) 600-3013) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Waterford, NY, USA
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering); however, the parts to do the repair were unavailable. The contacts stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Walser Honda (14800 buck hill rd, burnsville, mn 55306, (952) 388-2231) and burekle Honda (3360 highway 61 North, St paul, mn 55110, (651) 490-6600) were contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Applevalley, MN, USA
I received the NHTSA recall notice 19V-383 and, when I called john Eagle Honda (where I bought the car), they did not have the replacement part and didn't know when it would be available. I called the national Honda hotline and was told I had to call another dealership to find out if they had the part and, if they did not, to call Honda back and they'd try to help me. This runaround is outrageous, given that the recall involves a potential "uncommanded deployment of the drivers airbag". Honda is callously disregarding the safety of its car owners and I want them to send replacement parts immediately to john Eagle Honda in dallas.
- Dallas, TX, USA
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign numbers: 19V383000 (steering, air bags, communications) and 19V039000 (engine and engine cooling). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hennessy Honda of woodstock (8931 ga-92, woodstock, ga 30189, (770) 924-9000) and was informed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Marietta, GA, USA
The contact owns a 2019 Honda CR-V. the contact received a recall notice for NHTSA campaign number: 19V383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called herson's Honda (15525 frederick rd, rockville, md 20855, (301) 279-8600), sport Honda (3110 automobile blvd, silver spring, md 20904, (301) 890-4700) and ourisman Honda (4800 bethesda ave, bethesda, md 20814, (301) 789-0272) and was informed that the part was not available. The manufacturer was made aware of the issue and informed the contact to call the dealer. No further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
- Silver Spring, MD, USA
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Stephen wade Honda (located at 1630 S hilton dr, St. George, ut 84770, (435) 628-6100) was contacted by phone and confirmed that the remedy was not available. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Washington, UT, USA
SRS system defect. Please find, attached, a letter entitled "important safety recall". I received this in early July from the dealer. When I called my Honda dealer I was told I could bring the car in the following week. My service representative called back, in a few days, and told me the parts were not in yet and please call back in a few weeks. I called today, 8/5/2019, and was told my service rep. Was on vacation this week and I would be put on their "call back" list and contacted when the parts came in. Then, I called the Honda customer support center and was told the parts might be in "by the end of summer". the "what is the reason for this notice?" see below, states the dangers this defect can cause. I am very concerned about this!the Honda representative said I just "have to wait" and there is nothing else they can do about this. No rental car. Etc. They (Honda) told me they had to issue this warning, per government law, but they can't give a date to their customer as to when the defect will be resolved. Any help, regarding this issue, would be greatly appreciated.
- Newbury Park, CA, USA
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications). Fx caprara Honda (located at 23115 NY-12, watertown, NY 13601, (315) 755-7575) stated that the part was not available. The contact felt that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Clayton, NY, USA
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Honda of bay county (3601 15th St, panama city, fl 32404, (850) 763-5495) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Panama City Beach, FL, USA
The contact called on behalf of the owner of a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. Rohrich Honda (5121 Liberty ave, pittsburgh, pa 15224) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Cheswick, PA, USA
- Bethlehem, PA, USA