10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 3,220 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the gearbox assembly. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V744000 (Steering); but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 55,000.
- Key Largo, FL, USA
The contact's wife owns a 2019 Honda CR-V. The contact stated while driving at various speeds, the steering wheel became sticky while attempting to steer the vehicle. The dealer was notified of the failure and the contact was informed that the vehicle was not under recall. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 24V744000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
- Key Largo, FL, USA
My vehicle suddenly started to have a "sticky" steering wheel. It makes a creeking sound when I turn the wheel and it sounds exactly like what the later model CRV'S are being recalled for. I.feel unsafe when the wheel sticks especially when coming out of a turn. It's not a smooth steering ride anymore and it's super frustrating that it's clearly why the newer onea are being recalled.
- Lakewood Ranch, FL, USA
Our 2019 Honda CRV has a sticking steering problem. We have to constantly adjust to the left or right to keep the car driving straight. We-??ve had the electric steering gearbox motor replaced and it-??s doing it again. The car only has 16000 miles on it. It has to go back for repair, It should be part of the recall. I-??m afraid to drive it.
- Fort Myers, FL, USA
Vehicle has sticky steering. Very similar to NHTSA Campaign Number: 24V744000, covering 2022-2025 vehicles, which does not cover enough vehicle years. Vehicle is unsafe to drive,
- Clarksville, MI, USA
The contact owns a 2019 Honda CR-V. The contact stated while driving at various speeds, the steering wheel was sticky and made an abnormal sound. Additionally, the message "Lane Departure Steering Required" was displayed intermittently. The vehicle was taken to the dealer, where it was diagnosed that the electric power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to partially cover the repair. The failure mileage was approximately 56,000.
- Columbia, SC, USA
Issue: At speeds above 40 miles per hour there is resistance in the steering wheel. Although the resistance is in a narrow range, it increases with speed. Steering issues may cause a safety hazard. Dealer Diagnostic: Local Honda dealer performed a diagnostic and test drive and confirmed the resistance in the steering wheel. The dealer recommended replacing the Electronic Power Steering (EPS) gear box with an estimated cost of $3,770. It is my understanding that the 2017 and 2018 Honda CRVs were under a recall for this issue. My vehicle was manufactured in January 2019, and it had 34,435 miles when the dealer preformed it review on August 20, 2024. The Honda recall might not have completely correct the problem, and it should include additional model years.
- Saint Peters, MO, USA
Driving on the highway I eased to the left to change lanes and the steering wheel felt stuck. Once I turned a little farther it freed making the car oversteer to the left lane. There were no lights or warnings, and it has been doin the same thing since. The Honda dealer said my rack and pinion needed to be changed, but the problem is widespread and there are no parts available. This to me is a safety issue and I believe Honda should have a recall on these cars. Thank you.
- Bardwell, KY, USA
After driving app. 10 min, at speeds above 30 mph. the steering becomes sticky. When the car starts going to the right you of course steer to the left, but you need a lot more force to turn the wheel. It makes a clicking sound when it jumps. My concern is that if it jumps too far into an opposing lane and causes an accident. I'm use to it but it seems to be getting worse. Because of this I won't let anybody else drive the car. I am making an appointment with dealer but after reading the reviews it doesn't seem hopeful.
- Whiting, NJ, USA
I was driving slowly yesterday in a parking lot area and the electrical system on my 2019 CRV Touring sent messages that the brakes, power steering, and engine were shutting down. I lost some power steering capabilities and the brakes were not working normally, but were partially working. I called the dealer who was nearby and they said if I could drive it, to try to get to the dealership. I was less than a mile away, so I was able to drive it very slowly without complete power steering. I was told that all of the electrical signals and shut-downs were due to a fuel injector defect and that I would need all fuel injectors replaced. I have had my Honda regularly serviced without missing any needed service appointments. Prior to the electrical system shut-down yesterday, my Honda was on a recall list for a new fuel pump, which was incorrectly installed, had to be reinstalled a second time, only to find out from Honda that they had made an error and should not have sent me a letter that my Honda was under a recall for a defective fuel pump. The electrical issues began to surface soon after the second fuel pump install (the reinstall due to incorrect install the first time). It also needs to be noted that my car cabin smelled of gas for several days after the fuel pump installs, and if I fill up my gas tank to full, the cabin of my car has a gas smell. My battery immediately died shortly after the second fuel pump install and it was only approximately 2 years old. The screen where my indicators are will frequently shut down for no reason from time to time, but then will come back on. Yesterday was the first time that all systems sent warnings that everything was going to shut down, and the steering and brake systems were compromised. My family and I have concerns regarding the safety of this vehicle at this time.
- Brunswick, GA, USA
My 2019 Honda CRV began having power steering issues in mid 2024. The harder I turn the wheel in one direction the more the power steering pulls in the exact opposite direction. This results in the wheel needing to be held tightly during turns to ensure it does not forcefully turn the wrong direction. My local Honda dealer says the problem is with the rack and pinion and it needs to be fully replaced. There has been no warning light indicating the problem, and the problem only started recently after getting a strut replaced.
- Universal City, TX, USA
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The contact also stated while driving at an undisclosed speed the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. Parts distribution disconnect.
- Sherwood, AR, USA
First noticed minor sticky steering issues about a year ago (July 2023) Took to mechanic for diagnosis (August 2023); no codes detected Steering became more difficult as months passed by Took to mechanic again for diagnosis (January 2024); no codes detected Checked into open recalls (January 2024); none found Did research on similar issues; Found NHTSA listed numerous complaints about 'sticky steering' leading to Honda bulletin (23-037) for Honda Civic gearbox NHTSA and Honda expand investigation into 'sticky steering' issues to include Honda CR-V and Acura Integra as more consumer complaints are received About two months ago (May 2024), started noticing/hearing a grinding noise coming from behind the steering wheel every time wheel is turned (even slightly) Steering now sticky daily when driving above 30 mph Recently, almost got into an accident when wheel got stuck when turning July 23, 2024; Took to Ed Napleton Dealership in Oak Lawn to get diagnosed based on research Diagnosis: 99 Power Steering EPS Gears Assembly
- Crestwood, IL, USA
The rack and pinion in a 2019 CRV with 52K miles is already broken
- Pasadena, TX, USA
When driving, the Steering feels like it -??sticks-?? in one position. The problem has been ongoing for about a year and has gotten worse. My vehicle now has 28,294 miles on it but is out of warranty due to time. I had it to the dealership today and was told the part to fix it is the steering rack and is already on back order and cannot predict when it can be repaired at a cost of 3500.00-4000.00. I was told by the service department tech that it is safe to drive, but I don-??t think it is as it creates more effort to steer.
- Clemmons, NC, USA
The contact owns a 2019 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel felt stiff while attempting to make a turn and the contact started to lose control of the vehicle. There was no warning light illuminated. The contact heard a loud creaking sound coming from the steering wheel while attempting to make a turn. The vehicle was taken to be diagnosed and the contact was informed that the power steering assist needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 55,000.
- Newtown, PA, USA
Steering binds when making slight steering corrections.
- Saint Augustine, FL, USA
The steering wheel is not turning smoothly when slightly. Steering sticking when slightly turning side to side. Sonda service suggests replacing EPS Rack assembly. $3100
- Charlotte, NC, USA
The steering sticks and gets stuck. I have to turn the wheel so hard at times, the vehicle wants to veer into the other lane. I could hit another car or drive off the road. Occurs at high or low speed. I have taken the vehicle to the Honda dealership and they confirmed "electronic steering rack assembly internal malfunction. The dealership Honda of Sarasota Florida indicated this is very common problem. The issue is so common the part is on nationwide back order from Honda. The vehicle is unsafe to drive and the repair estimate is $3826. No ETA on parts.
- Parrish, FL, USA
- Deerfield Beach, FL, USA