10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 7,138 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2020 Honda CR-V. The contact stated that the vehicle was parked next to the home and under the carport. After starting the engine, the husband exited the vehicle, and moments later, flames were present inside the cabin of the vehicle. The fire department was called to the home and extinguished the flames. During the incident, the carport and carport driveway were damaged, the side of the home was damaged, and the home endured smoke inhalation. Also, the contact's personal oxygen tank was located inside the vehicle and was destroyed. The cause of the fire was not determined. A fire report was taken at the scene. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 127,000.
- Tuscaloosa, AL, USA
Recently ([XXX]) my wife was left stranded away from home when our 2020 CR-V started but would not go into any gear and had multiple warning messages about system failures including brake system problem (No Working Brakes), electric parking brake problem, tire pressure monitor problem, transmission system problem and auto engine idle stop system problem. If she had removed the [XXX] that cut the wires while driving the brakes would have stopped working. She had to call for a tow truck to take her to the Honda dealer. The Honda Technician found that wires running under the rear view mirror had been cut by the [XXX] she uses causing a short and a malfunction of the computer system. The repair cost was $2451. This is an obvious design flaw by Honda. My wife is a [XXX] and all [XXX] are designed to hang over the rear view mirror. Honda should not have left exposed wires there under the rearview mirror, they should have been enclosed and protected. Anyone using a [XXX] is at risk of cutting these wires which makes the vehicle undriveable. [XXX] people are most at risk of being stranded. Anyone with a 2020 Honda CR-V and using a [XXX] should be warned about this problem immediately. Our vehicle was repaired at Honda of Stevens Creek in San Jose CA and the repair bill was $2451. The technician even did a video showing how the [XXX] cut the wire. We request that Honda reimburse us for our repair cost of $2451 and for Honda to fix this issue before more [XXX] people are left stranded.
- Campbell, CA, USA
Driving at approx 45mph local road and suddenly the all warning lights (brake, check engine, hill descent, etc) started flashing. The car started to slow down and I immediately pulled over and turned the car off. Drove to local Honda dealership and they stated it was faulty fuel injector. 2020 Honda CRV @96k miles
- Zanesville, OH, USA
The center display consul keeps changing the display. About 6 months ago it appeared to look like water was in the display. By the time I got to the dealer the screen was clear. I was told to take a picture if it happened again. I had approximately 26,000 miles on the car at the time. About a month later the screen went totally dark. I shut off the car and it restarted with a clear screen. About a month after that it went dark again. Restarting the car did not fix the problem but YouTube suggested a restart, which did fix the problem. Nox the A odometer will not reset. The reset option via the stalk or the dashboard computer option will fix the problem. Also, the text voice volume control will not operate. The car now has approximately 30,000 miles on it. I am going to the dealer tomorrow. This problem should not exist in a 4 year old car with 30,000 miles which I purchase new and have maintained meticulously
- Maryville, TN, USA
Failed fuel injections issue caused the electrical system to crash
- Falls Churh, VA, USA
I've owned this car for 4 years. The automatic braking has engaged a couple of times each year. There is never any traffic in front of me when this happens. It only happens on multi-lane highways. It has happend during the day and at night. Weather is always clear when it happens.
- Evansville, IN, USA
There was an internal failure in the body control module, causing dysregulation of the internal electronic components and battery drainage. The battery was initially changed without effect, and after observation of the electronic component turned on with the vehicle turned off, the vehicle was driven to the shop, where the diagnosis was made. After diagnosis, the part was ordered and replaced within 2 days for approximately $777.
- Overland Park, KS, USA
The contact owns a 2020 Honda CR-V. The contact stated while driving at various speeds, the vehicle lost motive power, decelerated, and entered LIMP Mode. During the failure, the check engine, ABS, and Emissions warning lights were illuminated. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact stated that the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 51,000. The contact stated he has to pay $70 and says what?
- Oak Lawn, IL, USA
The component(s) may be electrical in nature for fuel pumps don't produce electricity. On 1/9/2024 after the car been locked and off for a few hours noticed something running at the rear of the car. The fuel pump was running. Got the car fob, started and cut off. No fuel pump was running after shutdown. My father was with me, it's his car. For safety sakes, premature failure of the fuel pump or engine will cause a stall, and while driving, potentially cause a crash. (Big picture), This car line in general has major fuel pump failures, and downstream, motor failure (fuel intrusion, known fact). If a fuel injector had a problem (leak by), motor failure. These known problems may originate at the starting switch, computer, or other in-between components. Called this into Vicksburg Miss. Cannon Honda dealership 1/10/24. It was said there was at least one more with the same problem, fuel pump running after shutdown, killing the battery or running it down. This car was bought at this dealership a year and half ago. No one has looked at the car, but if contacted, may by agreement, look at the car if a loaner can be acquired.
- Vicksburg, MS, USA
My dashboard continues to show the message, -??Low Tire Pressure.-?? Even after air has been filled in the tire. I ran a diagnostic today and the report is pulling up anti-lock brakes issues. The sensor is not stating this on the dashboard.
- Saint Augustine , FL, USA
On Sep 19, 2023 at about 6:10pm I got into my car at the CVS parking lot to drive home. As I reared back to get out of my parking spot, I heard a loud sound as if I had hit something on the passenger side and I returned my car to the initial spot to get out of the car and check what had happened. When I put the car into parking and tried to stop the engine, the car refused to stop. My foot was on the break, I was trying to turn off the engine but the car accelerated, went forward, then backwards, and kept going back and forth in all directions without me being able to control it. At the end it headed on the road when finally another car hit my car and this caused the car to stop. When the car stopped, it was still on Park and I was then able to turn it off. This happened in the evening. In the morning when I was going to work, as I entered my garage I tried to turn off the radio because there was no reception but I was not able to turn off the radio or to lower the volume. At that time I did not think it was an issue but in retrospect, I think the two incidents might be connected. At the end of July 2023 (about a month and a half before the accident) I started getting multiple warning signals on the dashboard and then I took my car to Honda Dealership who fixed the electronics for $850 and the car was returned to me. I have a police report # 2023-09190211 with witnesses for the accident on 9/19/2023 and the Honda Dealership should have detailed records from their work because it was quite recent. It is a miracle that there were no injured people as a result of this accident. It was extremely scary and horrible to be in a car that cannot be controlled. This has to be investigated and measures should be taken to prevent this from happening to others. I have not received yet the assessment from the insurance and I can provide more details when they share their findings.
- Arlington, VA, USA
I purchased my Honda CR-V new from a dealer in 2020. It seemed to work fine, but earlier this year strange things started to happen with the electrical systems. The Remote starter would not work, the door locks and various lights would act strangely. The initial three -year warranty was up, but I had purchased an additional 4-year warranty extension. I took it to the dealer for repair and they said it needed a new Body Management System, which was on back order. several weeks later, I had that replaced, but they said they also had to replace the door locks, so I had to come back and have them do that too. On Sep. 1, I needed something from the car, but the fob wouldn't open the door and I had to use the manual key. I made a service appointment for Sep. 5, however on Sep. 3 I tried to use the car and found that it is totally dead. No electrical or electronic systems are working at all. From what I have read, I am concerned that this is an electrical problem that has been exhibited in many other CR-Vs as well.
- East Brunswick, NJ, USA
Five separate times when starting the car the brakes shake and a message shows up on the dashboard "Brake System" - "Brake System Problem" - "Electric Parking Brake Problem". The car had less than 25,000 miles when I first saw this message. I am not an expert but seems like an electrical problem.
- New York, NY, USA
The contact owns a 2020 Honda CR-V. The contact stated that while driving at various highway speeds, the vehicle intermittently downshifted without warning. The contact stated that on one occasion, he lost control of the vehicle as the vehicle drifted into another lane, which activated the lane assist warning feature. The contact took the vehicle to a dealer where he was informed that there were no recalls on the vehicle; the mechanic also could not diagnose or duplicate the failure. The dealer recommended that the contact disengage the STOP/START feature each time he started the vehicle. The manufacturer was notified of the failure and referred him to the NHTSA hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 23,000.
- Moosic, PA, USA
1. Feb 1st. Vehicle stopped on a major highway while I was in fast lane at 70 mph. 2. I could have died. And most certainly would have caused a major accident if myself and others not been keeping proper distance. 3. No. I'm out of warranty. 4. No. 5. Most of the sensors flashed all random before vehicle stopped. I mean the warning sensors like tpms, mitigation, emergency braking system.
- Stafford, VA, USA
The check engine light on my 2020 Honda CRV illuminated on 1/24/2023 7am. The dealer inspected the vehicle on 1/26/2023 and found that a TSB 02-081 applied. The issue is that radio interference in the environment can trigger a fault in the evap syatem which then triggers the check engine light to come on. Seeing a check engine light on is scary and distracting. The owners manual states to drive the vehicle as little as possible and to have the vehicled serviced by a honda dealer ASAP. The vehicle is out of warranty and we had to pay over $330 to have the vehicle fixed. The fix entails ADDING a wiring harness. ADDING any part to remedy a problem means that the vehicle has a design defect/flaw that Honda should pay for. Not the customer.
- Turkey, NC, USA
1) battery system 2) if you think being abandoned in a dark parking lot for 2-3 hrs is a safety risk - the answer is yes! 3) no - but its the third time it happened resulting in 2-3 waites in parking lots at nite!. 4) yes. Dealership in naples, fl.. 5) no, no, no.
- Coal City, IL, USA
I just leased my crv 2020 on May of 2019 and after a week or 2 I had my car battery die on me. Jump started it and took it to Honda and they said they will change the battery. After 2 weeks it happened again and they changed it again. Around March of this year 2022 it happened again and they changed it again. And today it won-??t start again. Since it-??s 4th of July weekend I have to take it to them Tuesday.
- Gardena , CA, USA
While driving the vehicle on an interstate, the dashboard and infotainment system screens both went completely dark. Pulled the vehicle off the highway; shutting it off and restarting it did not resolve the issue. After using the steering wheel controls and screen brightness rotary control on the dashboard the displays eventually came back on. So far this is a one-time occurrence; however, a friend with the same year and model (2020 CR-V Ex) just experienced a similar problem. In his case the dashboard display continued to work but the infotainment system went dark. I took the vehicle in to a local Honda dealer. They were unable to find any issues with the vehicle displays and said there are no active recalls. Note that a similar problem resulted in a recall for 2017-2019 Honda CR-Vs. Apparently the 2020s have the same or similar issue which to date Honda has not addressed.
- Suwanee, GA, USA
- Downers Grove, IL, USA