10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 3,924 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at slower speeds of 40 MPH or less, the emergency brake light would illuminate on the instrument panel and the brakes would activate. The rear seat belts on both the passenger-??s and driver-??s side of the vehicle failed to securely lock in seat belt buckles. The seat belts must be stretched to the rear middle seat's buckle to be locked. The dealer was contacted and confirmed that parts were not available for the recall repair and confirmed that there was no recall for the seat belt failure. The manufacturer was made aware of the failure. The failure mileage was 47,000. Parts distribution disconnect.
- Seattle, WA, USA
The center display consul keeps changing the display. About 6 months ago it appeared to look like water was in the display. By the time I got to the dealer the screen was clear. I was told to take a picture if it happened again. I had approximately 26,000 miles on the car at the time. About a month later the screen went totally dark. I shut off the car and it restarted with a clear screen. About a month after that it went dark again. Restarting the car did not fix the problem but YouTube suggested a restart, which did fix the problem. Nox the A odometer will not reset. The reset option via the stalk or the dashboard computer option will fix the problem. Also, the text voice volume control will not operate. The car now has approximately 30,000 miles on it. I am going to the dealer tomorrow. This problem should not exist in a 4 year old car with 30,000 miles which I purchase new and have maintained meticulously
- Maryville, TN, USA
Failed fuel injections issue caused the electrical system to crash
- Falls Churh, VA, USA
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- San Jose, CA, USA
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
- Melbourne, FL, USA
The part that failed is called the "ELECTRONIC SERVO PEDAL SIMULATOR UNIT", aka "SET, BOS ASSM." aka "BRAKE PEDAL SIMULATOR (SIMULATOR SET, PEDAL FEEL)" aka "BRAKE PEDAL OPERATING SIMULATOR". The Honda (OEM) part number is 01469-TPG-A95. The part failure was diagnosed at Buckeye Honda in Lancaster, Ohio, in coordination with the Tech department at Honda corp., and was replaced at Buckeye Honda in Lancaster, Ohio. The Buckeye Honda (service department) said that they had not seen this problem before, so they contacted the Tech Dept. at Honda to seek assistance in the diagnosis. The safety of the vehicle occupants was put at risk by the almost complete loss of brake functions and the interacting functions. At first the Brake warning and AVS warning lights would illuminate on the driver's display, and then they would go off and everything would function normally. But the driver' display warnings got more frequent and the brakes would not function normally. Finally, all of the driver's display warnings would sequence through, one by one, and the brakes were almost entirely gone. The Honda dealer did not give me the faulty part because he said it would have to be sent to Honda. I do not know if Honda America will inspect the part to determine the cause of the failure. I did take a cellphone picture of the part. The problem began approx. [XXX]. I picked up the repaired vehicle at Buckeye Honda on Monday [XXX]. The part was out of warranty by about one month: The "In-Service date" was [XXX]. The mileage on the vehicle was 12,920 miles at the time of repair and I am the original owner. Honda America did give me a "Goodwill" authorization number, in coordination with Buckeye Honda in Lancaster, Ohio, which lowered my out of pocket cost to $l457.73. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Lancaster, OH, USA
I've owned this car for 4 years. The automatic braking has engaged a couple of times each year. There is never any traffic in front of me when this happens. It only happens on multi-lane highways. It has happend during the day and at night. Weather is always clear when it happens.
- Evansville, IN, USA
There was an internal failure in the body control module, causing dysregulation of the internal electronic components and battery drainage. The battery was initially changed without effect, and after observation of the electronic component turned on with the vehicle turned off, the vehicle was driven to the shop, where the diagnosis was made. After diagnosis, the part was ordered and replaced within 2 days for approximately $777.
- Overland Park, KS, USA
The contact owns a 2020 Honda CR-V. The contact stated while driving at various speeds, the vehicle lost motive power, decelerated, and entered LIMP Mode. During the failure, the check engine, ABS, and Emissions warning lights were illuminated. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact stated that the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 51,000. The contact stated he has to pay $70 and says what?
- Oak Lawn, IL, USA
The component(s) may be electrical in nature for fuel pumps don't produce electricity. On 1/9/2024 after the car been locked and off for a few hours noticed something running at the rear of the car. The fuel pump was running. Got the car fob, started and cut off. No fuel pump was running after shutdown. My father was with me, it's his car. For safety sakes, premature failure of the fuel pump or engine will cause a stall, and while driving, potentially cause a crash. (Big picture), This car line in general has major fuel pump failures, and downstream, motor failure (fuel intrusion, known fact). If a fuel injector had a problem (leak by), motor failure. These known problems may originate at the starting switch, computer, or other in-between components. Called this into Vicksburg Miss. Cannon Honda dealership 1/10/24. It was said there was at least one more with the same problem, fuel pump running after shutdown, killing the battery or running it down. This car was bought at this dealership a year and half ago. No one has looked at the car, but if contacted, may by agreement, look at the car if a loaner can be acquired.
- Vicksburg, MS, USA
My dashboard continues to show the message, -??Low Tire Pressure.-?? Even after air has been filled in the tire. I ran a diagnostic today and the report is pulling up anti-lock brakes issues. The sensor is not stating this on the dashboard.
- Saint Augustine , FL, USA
On Sep 19, 2023 at about 6:10pm I got into my car at the CVS parking lot to drive home. As I reared back to get out of my parking spot, I heard a loud sound as if I had hit something on the passenger side and I returned my car to the initial spot to get out of the car and check what had happened. When I put the car into parking and tried to stop the engine, the car refused to stop. My foot was on the break, I was trying to turn off the engine but the car accelerated, went forward, then backwards, and kept going back and forth in all directions without me being able to control it. At the end it headed on the road when finally another car hit my car and this caused the car to stop. When the car stopped, it was still on Park and I was then able to turn it off. This happened in the evening. In the morning when I was going to work, as I entered my garage I tried to turn off the radio because there was no reception but I was not able to turn off the radio or to lower the volume. At that time I did not think it was an issue but in retrospect, I think the two incidents might be connected. At the end of July 2023 (about a month and a half before the accident) I started getting multiple warning signals on the dashboard and then I took my car to Honda Dealership who fixed the electronics for $850 and the car was returned to me. I have a police report # 2023-09190211 with witnesses for the accident on 9/19/2023 and the Honda Dealership should have detailed records from their work because it was quite recent. It is a miracle that there were no injured people as a result of this accident. It was extremely scary and horrible to be in a car that cannot be controlled. This has to be investigated and measures should be taken to prevent this from happening to others. I have not received yet the assessment from the insurance and I can provide more details when they share their findings.
- Arlington, VA, USA
Lost acceleration while driving on major highways on three separate occasions in less than a year's time. Noticed a recall for similar circumstances on the same year and model as mine but was told by dealer that mine was not part of the recall. This is a safety issue that needs to be addressed as I do not want to be in a situation where this happens again. These incidents happened in September, 2022, March 2023, and July 2023. I will put the latest date in additional details below. PLEASE NOTE: This is my second notice of safety concern of my vehicle. I sent a complaint to this administration on 08/25/2023 and did not receive any word or confirmation. Please confirm receipt of this information. Thank you for your help.
- Canton, GA, USA
I purchased my Honda CR-V new from a dealer in 2020. It seemed to work fine, but earlier this year strange things started to happen with the electrical systems. The Remote starter would not work, the door locks and various lights would act strangely. The initial three -year warranty was up, but I had purchased an additional 4-year warranty extension. I took it to the dealer for repair and they said it needed a new Body Management System, which was on back order. several weeks later, I had that replaced, but they said they also had to replace the door locks, so I had to come back and have them do that too. On Sep. 1, I needed something from the car, but the fob wouldn't open the door and I had to use the manual key. I made a service appointment for Sep. 5, however on Sep. 3 I tried to use the car and found that it is totally dead. No electrical or electronic systems are working at all. From what I have read, I am concerned that this is an electrical problem that has been exhibited in many other CR-Vs as well.
- East Brunswick, NJ, USA
On three separate occasions, I was driving on the highway and lost power to accelerate causing a safety issue as I was on a fast-moving highway and had to find an exit or pull over. The three times were September 22, 2022, March 23, 2023 and July 23, 2023. The first time I had it towed to Hennessy Honda in Woodstock, GA. They were unable to determine anything was wrong. The second time, I pulled off the highway, waited 5 minutes and then was able to start and continue to my neighborhood mechanic, Bridgemill Auto Repair in Canton, GA. Again they found nothing to explain the loss of drive power. The third time I was able to get off the highway at a nearby exit and, again, waited for 5-10 min before starting and resuming. When I saw the recall notice on 2020 Honda CR-V Hybrid Recalls, I realized this must be the issue. I brought my car to Ed Voyles Honda in Marietta, GA near my job on August 21, 2023 to have it checked out. They said that this was not on the list of recalls, but if it happened again to bring it back to them to have it checked out. I do not want to wait for this to happen again as this is a safety issue and has obviously happened with other 2020 CR-V Hybrids such as mine. I drive 45 minutes on major highways to work daily and can never be sure when it will happen the next time if I will be able to manage to avoid a crash causing injury to me, occupants in my car, and other cars on the highway. Please advise.
- Canton, GA, USA
Five separate times when starting the car the brakes shake and a message shows up on the dashboard "Brake System" - "Brake System Problem" - "Electric Parking Brake Problem". The car had less than 25,000 miles when I first saw this message. I am not an expert but seems like an electrical problem.
- New York, NY, USA
The contact owns a 2020 Honda CR-V. The contact stated that while driving at various highway speeds, the vehicle intermittently downshifted without warning. The contact stated that on one occasion, he lost control of the vehicle as the vehicle drifted into another lane, which activated the lane assist warning feature. The contact took the vehicle to a dealer where he was informed that there were no recalls on the vehicle; the mechanic also could not diagnose or duplicate the failure. The dealer recommended that the contact disengage the STOP/START feature each time he started the vehicle. The manufacturer was notified of the failure and referred him to the NHTSA hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 23,000.
- Moosic, PA, USA
1. Feb 1st. Vehicle stopped on a major highway while I was in fast lane at 70 mph. 2. I could have died. And most certainly would have caused a major accident if myself and others not been keeping proper distance. 3. No. I'm out of warranty. 4. No. 5. Most of the sensors flashed all random before vehicle stopped. I mean the warning sensors like tpms, mitigation, emergency braking system.
- Stafford, VA, USA
The check engine light on my 2020 Honda CRV illuminated on 1/24/2023 7am. The dealer inspected the vehicle on 1/26/2023 and found that a TSB 02-081 applied. The issue is that radio interference in the environment can trigger a fault in the evap syatem which then triggers the check engine light to come on. Seeing a check engine light on is scary and distracting. The owners manual states to drive the vehicle as little as possible and to have the vehicled serviced by a honda dealer ASAP. The vehicle is out of warranty and we had to pay over $330 to have the vehicle fixed. The fix entails ADDING a wiring harness. ADDING any part to remedy a problem means that the vehicle has a design defect/flaw that Honda should pay for. Not the customer.
- Turkey, NC, USA
- Chicago, IL, USA