8.9
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,350 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I lose power when driving on the freeway.
- Las Vegas, NV, USA
Check engine warning light comes one, vehicle powers down from normal speed and will not exceed 30 MPG. This is a safety hazard on the highway. Problem has been reproduced by the dealer and we have recorded video of the occurrences. Vehicle was purchased new and is under warranty. Has been in the dealer for more than 40 days combined for issue with no resolution and the dealer has received instructions from Honda USA not to attempt any further repairs. Dealer stated Honda is aware of the issues in isolated cars and are working on a fix but does not have one. Honda has been sent a written notice and contacted by me on multiple occasions, has promised call backs but has never responded. There have been multiple occurrences of the same issue with no resolution to date from Honda.
- Aldie, VA, USA
The contact owns a 2020 Honda CR-V. The contact stated his wife noticed an unknown warning light was illuminated on the instrument panel. The vehicle's oil was changed by a mechanic. On another occasion, the vehicle would not start. The vehicle was taken to the dealer for diagnosis and they stated that the vehicle needed a new engine. The vehicle was not repaired. The manufacturer was contacted and they stated that they would contact him back. The failure mileage was 14,700.
- Boca Raton, FL, USA
had the very first oil change for my new 2020 Honda CRV at approx 6200 miles and was told there was gasoline mixed in with my oil. the shop brought out a sample and you could smell the gas. took to a Honda dealer and they did not find any problems. oil change was NOT done at a Honda dealer. was told by the shop that performed oil change that they have seen this problem with other Honda motors
- Milford, DE, USA
While driving on the I70 to go skiing with 3 passengers, during portions of the road with steep grades, the car was unable to go the speed limit. Despite applying 95 to 100% power, cars were passing. This is a new car and is clearly a design flaw - as a hybrid once the assistive batteries are depleted, it is only running on the engine - at altitude the engine is starved for oxygen and doesn't have enough power. This is extremely stressful on the driver and unsafe while in the mountainous terrain.
- Thousand Oaks, CA, USA
The car looses heat when idling or going down a hill. You loose heat and the windows fog up and you cant see.
- Wrenshall, MN, USA
I use my vehicle regularly once a day O maybe twice, short rides, sometimes highways short time 1H total in a day. The car is asking me a change oil very often, around 1500 miles when the regular is 3-5K I asked another drivers and they have the same problem. Could you please help us with this ?
- Brooklyn, NY, USA
Crankcase fuel/oil dilution problem on Honda 1.5L direct fuel injected, turbo engine. Upon the first oil change on our 2020 Honda CR-V exl at about 6300 miles we found the oil level in the crankcase to be overfull by approximately 1 pint. The oil smelled faintly of gasoline and appeared thinner than normal. See attached picture. We live in a town of 22,000. Most trips around town are 2 miles each way at most, which according to Honda is part of the problem as the engine does not run at normal operating temperature long enough to evaporate fuel in the crankcase. We do take occasional trips of an hour or more each direction. Honda says this problem is made worse by cold climates, however, our winter where we live had been very mild compared to most winters when our oil was changed. Most days the outside air temp had been in the 30's to low 40's. I've been told by my Honda dealer's service manager this is a common problem and Honda has no fix for this problem. I am concerned about having proper oil viscosity. If the oil level in our Honda engine crankcase was a pint over full, that would be equivalent to a 13% fuel content since the engine only holds 3.7 quarts of oil. That seems excessive and viscosity has to suffer allowing excessive engine wear. Honda says it will be fine. I have written to Honda Corp. About this problem and have not received a reply.
- Muscatine, IA, USA
This is a 2020 Honda CRV. The problem is an intermittent acceleration hesitation. A definite safety issue.
- Walnut, CA, USA
I am experiencing the engine oil dilution problem. I had the oil changed after less than 2000 miles driven because it looked like spent oil (dark and cloudy) and smelled heavily of gasoline. Technicians at Honda advised that I keep getting the oil changed regularly, but that there was no fix that they could make to the oil dilution problem.
- Ann Arbor, MI, USA
- Turkey, NC, USA