The contact owns a 2021 Honda CR-V. The contact stated she attempted to start the ignition but was having difficulty and was able to start on the fifth attempt. The contact stated shortly after while driving at 47 mph, when depressing on the brake pedal and the vehicle failed to stop and rear-end another vehicle but continued to accelerate and drive forward over the gully, sidewalk, and shopping center sidewalk/street. The contact stated no warning light was illuminated. The contact stated the vehicle came to a stop on a pile of dirt. The air bags did not deploy. The contact did not sustain any injuries but did seek medical attempt due to her blood pressure was high. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The contact called the local dealer and was made aware of the failure. The vehicle was not diagnosed or repairs as of yet. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,000.

- Hobe Sound, FL, USA

The brand new CR-V had a brake system failure. The brakes were applied upon coming to a red light at an intersection. The vehicle slowed down. It did not come to a complete stop. I applied more pressure to the brakes and the vehicle continued to move forward. I had to put the vehicle in park in order to stop the forward movement. I then took the vehicle out of park and continued to apply the brakes. However, the brakes did not function properly and the vehicle continued to move forward. I put the vehicle in park again. During this time, several error messages popped up. When the light turned green, I put the car in drive and was able to pull the car to the side of the road. The vehicle still would not brake properly and continued to move forward after the brakes were applied. I put the car in park. I then recorded the error messages that popped up. Several error messages came up: 'brake system problem, tire pressure monitor problem, brake hold system problem, power steering system (eps) problem, vehicle stability assist (vsa) problem, hill start assist problem, adaptive cruise control problem, lane keeping assist problem, collision mitigation system problem, road departure mitigation system problem'.

- Phoenix, AZ, USA