10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 2,624 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2021 Honda CR-V. The contact stated that while reversing into her driveway at 1 MPH, the vehicle accelerated, the brake pedal was applied but locked up, and the steering wheel locked up. The vehicle crashed through a guardrail and crashed into a tree. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number 23V844000 (Electrical System). The driver sustained injuries to her head, neck, back, and body, and emotional distress and medical attention were provided at the scene. There was no reported fire or airbag deployment. A police report was filed. The vehicle was towed to a body shop. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 25,000.
- Hawthorne, NJ, USA
My vehicle lost brakes as I was driving. The dealer stated it was because of wiring problem but I read where crv were having a problem with the accident mitigation system. They replaced my wiring harnes to my rear view mirror. The dealer couldn't explain why I lost power to my brakes.
- Methuen, MA, USA
A few times while using the vehicle-??s cruise control system, our 2021 Honda CRV suddenly started braking on its own automatically, for no apparent reason. It was sudden, surprising, jarring, and scary. Thank goodness no one was injured. The vehicle components have not been inspected yet by any party and is available for inspection. There were no warnings prior to the sudden automatic braking. We are reporting this to Honda today as well.
- Sierra Madre , CA, USA
On at least 5 different instances (possibly one or two more) as I was turning and slowing down either to park in a parking space or else backing slowly out of a parking place, my car seemed to jump (or jolt) and then accelerate out of my control. The brakes did not work. The most recent incident (after a year or so of no problems) was on [XXX] when the car accelerated as I was pulling into a parking space, crashed into a woody bush, and destroyed it and came to a stop-?"possibly because I got the brakes to work though I was fairly panicked so I don-??t remember-?"so it did not take out the low fence behind it though I may have hit it. I was terrified that I would hit a woman coming out of the bank as I didn-??t know how to get the car to stop. She saw what happened and asked if I was okay. I have taken the car to the Honda dealer in Fairfax, Virginia every time this happened in the past but was told either that my foot must have been on the accelerator or else the technician was unable to duplicate the incident and therefore they could do nothing. After the last incident I took the car to Honda of Chantilly, Virginia where a technician has been looking at it since yesterday so it is still there. If they do not find the cause of this random, erratic sudden acceleration I am going to sell the car (probably back to Honda) because I do not believe it is safe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Oak Hill, VA, USA
The contact owns a 2021 Honda CR-V. The contact stated that while driving 5 MPH into the garage, the vehicle inadvertently started to reverse. The instrument cluster lights went blank. The brake pedal was depressed but the vehicle failed to respond, and the vehicle drove over some rocks in the yard. The contact continuously depressed the brake pedal however, the vehicle failed to respond. The contact pulled the parking brake, and the vehicle stopped. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and encouraged the contact to call again if the failure recurred, but no assistance was provided. The failure mileage was approximately 16,500.
- New Braunfels, TX, USA
2 MONTHS AFTER PURCHASE I have a lemon with Honda CR-V year of car 2021 bought it in October of 2021. The 3-year warranty is about to expire. I have taken the car several times to two different Honda dealerships because they are the closest to my home and I don't have anyone to pick me up or take me back. They claim there's nothing wrong with the vehicle but lights in the dash come up every other day then disappear after several hours then return the next time, I use the vehicle. the vehicle also has an issue with the acceleration; sometimes I step on the gas pedal but after trying to drive the car, the MOTOR does NOT move faster but rather the force of the vehicle decreases and doesn't allow for me to go faster than 20 MPH. The odometer is also inaccurate; one month after driving the vehicle about 80 miles-the vehicle odometer increased around 10 miles. I only have about 9,877 miles that I-??ve driven the car-?? I'M [XXX] and cannot drive and take pictures while I'm driving. I barely know how to use my phone. I get nervous, start to panic and my heart starts racing and I feel like I'm going to crash. I'm scared for my life and my grandchildren that I pick up after school and take them to their home. ive tried to upload documents but i keep getting an error...INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Maywood, CA, USA
Took my Honda CRV 2021 EX in because all of my warning lights (Critical Failure) were going off as I was driving. All safety features were failing including AWD control, braking, sensors, cruise control, etc. They replaced the battery and tested the alternator. They reset the system and said it was fixed. I picked mine up today, drove it for 10 mins on the highway and then hit the "MAIN" button on the stearing wheel to turn on the cruise control. As soon as I did that, ALL of the warning lights came on at the same time and the systems started to fail again. This is a hazard and could cause an accident at any moment. In reviewing the Honda forums, this is a massive problem with hundreds of Honda CRV EX 2020-2022 models. I'm 7000 miles over my warrant and Honda won't look at it. However, it is directly their problem and my car is only 2 years old.
- South Lebanon, OH, USA
The car is less than 2 years old and needed complete rotor replacements due to brake pads sticking to calipers. No reason for this - pads sticking to calipers - to have occured. Car had normal driving and was parked in a garage. As well, brake fluid needed replacing a year earlier than scheduled. Again, no reason for this to have occured. Dealership could offer no explanation as to why the calipers/rotors failed and fluid was so poluted so early. After researching, it is clear that this car has issues with its braking system. I had to replace rotors and fluid at my own cost, though car is less than 2 years old. I have reported this to manufacturer, but have not recieved a response as of yet. There were also no warning lights to alert me that the brakes had failed, though the dealer says that there should have been. I have documentation of the repair.
- Lewiston, NY, USA
Driving on empty road about 40 mph. Brakes engaged momentarily and red brake light came up on dash. Happened in daylight with excellent visibility. No cars in front or other lane and nothing on roadway. Car has 1040 miles on it. Will report to dealer but expect little resolution.
- Glenside, PA, USA
I attempted to park my vehicle. The brakes did not work they, seemed to have no pressure. The engine then accelerated. I did not press the gasoline pedal. The vehicle moved forward and it struck a wall. Damage to the radar system and front grille of vehicle. I took the vehicle to the dealership and all they did was zip tie a component that came loose from under the steering column and give me a referral to a body shop. As of this time the problem has not been reproduced and the vehicle has not been inspected. The vehicle is available for inspection upon request. No warning lights or other symptoms of the problem prior to the failure.
- Elyria, OH, USA
Slowed down to go across a metal plate where work had been done on the street. Suddenly the car came to a hard stop. There was a car in the left lane that also slowed to cross the metal plate. Once before I was rounding a curve and the car softly broke on its own, but didn't completely stop. There was a car again in the left lane. had the car behind me been closer, I would have been rear-ended. There was also no cars in front of me at both times. The warning collision light did come on and beep. I did call the dealer, they check for recalls and there were none. No inspections have been done. I plan to take it to the dealer for inspection.
- Memphis, TN, USA
I was driving at about 60 mph on the highway with no cars anywhere near me, not using cruise control. I saw an orange -??brake-?? warning light flash on my dashboard a few times and the car slowed a bit. I was startled and looked all around and saw the closest vehicle at least 1/4 mile ahead of me, with no brake lights on and not seeming to slow. I was concerned but didn-??t know if I did something wrong, and have been watching for it since then but it has not repeated. I believe this incident took place about 10 days ago, on 2/16/22, around 11 a.m. I read an article from CNN this morning that said there is a recall for just this occurrence for two Honda models in the years 2017 through 2019, but my model is a 2021. I am concerned that it might cause an accident.
- Coon Rapids, MN, USA
Purchased car on July 7,2021. That same day the car did not start when stepped on brake and pushed start button. Happened again on July 8, 2021. called dealer. Took it in on July 9th,2021. They could not duplicate problem. Assured me it was not a problem. Drove to CT on July 10, 2021. Did not start several times during the trip. On July 11th, while returning from CT. a warning light came on dashboard. in Black Letters in a Red Rectangular Box - BRAKE. I called dealer on Monday the 12 and reported this. He said it meant there were cars in the way. The BRAKE IN A BOX occurred 2 more times (8/6 and 8/17). I called dealer who said it was not a problem. I subsequently searched the message on line - it says " BRING YOU CAR TO A DEALER. TO CONTINUE DRIVING COULD WELL BE DANGEROUS!" I left the car with dealer for 9 days, Sept 3, 2021 through September 11, 2020. They said they could not find anything wrong. I continue to have problems starting the car. Often getting a message that says: TO START ENGINE: BRAKE + PUSH
- Albany, NY, USA
A complete failure of the braking system occurred while operating the vehicle. This resulted in the vehicle "coasting" to a stop under the laws of physics only. No indicators were present until the time of failure at which point a number of them went off. In the aftermath of the incident, the brake pedal laid flat on the floorboard without the sense of hydraulic pressure present. The brake fluid reservoir was full. Had the vehicle been operating at higher speed, the potential for injury or loss of life is evident. This particular vehicle had under 3,000 miles when the incident occurred. The issue was reproduced by the dealership and has a label that reads "DO NOT DRIVE" on it at the moment.
- Wake Forest, NC, USA
The contact owns a 2021 Honda CR-V. The contact stated she attempted to start the ignition but was having difficulty and was able to start on the fifth attempt. The contact stated shortly after while driving at 47 mph, when depressing on the brake pedal and the vehicle failed to stop and rear-end another vehicle but continued to accelerate and drive forward over the gully, sidewalk, and shopping center sidewalk/street. The contact stated no warning light was illuminated. The contact stated the vehicle came to a stop on a pile of dirt. The air bags did not deploy. The contact did not sustain any injuries but did seek medical attempt due to her blood pressure was high. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The contact called the local dealer and was made aware of the failure. The vehicle was not diagnosed or repairs as of yet. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,000.
- Hobe Sound, FL, USA
The brand new CR-V had a brake system failure. The brakes were applied upon coming to a red light at an intersection. The vehicle slowed down. It did not come to a complete stop. I applied more pressure to the brakes and the vehicle continued to move forward. I had to put the vehicle in park in order to stop the forward movement. I then took the vehicle out of park and continued to apply the brakes. However, the brakes did not function properly and the vehicle continued to move forward. I put the vehicle in park again. During this time, several error messages popped up. When the light turned green, I put the car in drive and was able to pull the car to the side of the road. The vehicle still would not brake properly and continued to move forward after the brakes were applied. I put the car in park. I then recorded the error messages that popped up. Several error messages came up: 'brake system problem, tire pressure monitor problem, brake hold system problem, power steering system (eps) problem, vehicle stability assist (vsa) problem, hill start assist problem, adaptive cruise control problem, lane keeping assist problem, collision mitigation system problem, road departure mitigation system problem'.
- Phoenix, AZ, USA
- Belleview, FL, USA