EPS gearbox. When entering into a turn the steering wheel gets stuck and requires additional force to pull wheel out of the turn for both left turns and right turns. The risk of overcorrecting or being unable to return the wheel to a forward direction is a major risk to the driver and to others. The vehicle is uncomfortable to drive due to the unpredictability of the sticking steering. The more severe the turn the more sticky the steering. The issue seems to be progressing over time since it was first noticed (May 2024; vehicle purchased Aug 2021). The vehicle was taken to the Honda service center for diagnosis; however, there were no warning lamps or messages triggered by the vehicle. The vehicle was inspected by the service technician with the recommendation to replace the EPS gearbox assembly. The observations by the technician were "The EPS steering assist is not performing correctly on left turns. Checked suspension for binding. No damage found. Gearbox assembly will need to be replaced". The vehicle is a 2021 Honda CR-V with 42,000 miles (Honda warranty 3 YR/36,000 miles). The Honda service center initially placed responsibility on customer to repair at a cost of approx $4,000. This case has still not been settled and no authorization for repair has been agreed upon.

- San Antonio, TX, USA

The contact owns a 2021 Honda CR-V. The contact stated that while driving 5 MPH into the garage, the vehicle inadvertently started to reverse. The instrument cluster lights went blank. The brake pedal was depressed but the vehicle failed to respond, and the vehicle drove over some rocks in the yard. The contact continuously depressed the brake pedal however, the vehicle failed to respond. The contact pulled the parking brake, and the vehicle stopped. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and encouraged the contact to call again if the failure recurred, but no assistance was provided. The failure mileage was approximately 16,500.

- New Braunfels, TX, USA

The AWD warning lights illuminated about 40,000 miles during highway driving and has been on since. Honda dealership in Kingman AZ reported a Differential Temp Sensor(28650-RT4-003), sub harness(48320-STG-000) and differential fluid(08200-9007A) in need of replacement. They reported damage to the sensor (probably from pothole?) and said it doesn't require repair immediately and ordered a part. I understand that all wheel drive sensors help maintain proper traction in rain, snow/ice, sand etc. conditions which could cause braking issues. Paired with this model's tendency to brake suddenly without warning, I believe there is a safety issue.

- Dolan Springs, AZ, USA

2021 Honda CRV Hybrid. 11/9/22: When accelerating to merge onto a highway, moving at approximately 50 mph, the vehicle rapidly decelerated as driver tried to accelerate (went into limp mode), the check engine light came on and the engine made a continuous clattering sound. The vehicle would not go above 15 mph in 55-60 mph traffic. Driver put flashers on and drove 1/2 a mile to the first exit, lucky he could move to the right lane. Vehicle was driven 1.5 miles home at 15 mph and lower. Didn't drive car on 11/10/22. Car driven to dealership on 11/11/22 because there was no indication of anything wrong -- no sounds or dashboard lights or limp mode. Drove to dealership where a scan indicated engine misfire DTC: P0304 was stored in the system. Dealership cleared the system and could not recreate the incident after swapping spark plugs and coils and driving 163 miles over 3 days. Took car home on 11/15/22. Six days later, on 11/21/22, the same thing happened on the highway: as driver accelerated, the engine light came on and flashed and stayed flashing, the engine made vibrating noise, and lost acceleration (limp mode) down to 6 mph on the busy highway. Going 6 mph with flashers on, he was able to reach the ramp for the next exit and pull over on the shoulder. On the shoulder, driver made a video of the engine making clattering sounds and of the engine light flashing on the dashboard. He turned the car off, waited a few minutes, then turned the car back on. Everything seemed fine. Driver exited the highway and drove to the dealership which has had car since 11/21/22. Having no ability to accelerate, and having the vehicle go into limp mode -- having no control -- on a busy highway is extremely dangerous and frightening.

- Arlington, VA, USA

The contact owns a 2021 Honda CR-V modified for disabled personnel. The contact stated while attempting to drive the vehicle out of the driveaway, the gear shifter remained stuck in the park position. There were no warning lights illuminated. The contact turned the vehicle off. The vehicle was towed to the dealer where it was diagnosed that the interior roof harness cable located behind the rearview mirror had detached as the contact constantly placed his handicap placard behind the rearview mirror. The dealer informed the contact that the vehicle could not be repaired under warranty. The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 14,800.

- Los Angeles, CA, USA

Oil level raised up to above the upper mark on dip stick and smell gasoline. This vehicle has been off and sitting more than a few hours on level ground.

- Bronx, NY, USA