10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 5,243 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Component or system involved: Electrical system / infotainment unit / audio system / driver-assist camera systems. Yes, the affected components are available for inspection upon request. Safety risk: The incident occurred at highway speeds, which created a potential safety hazard because the infotainment system suddenly shut down, the audio system emitted a loud -??pop-?? sound, and driver-assist features became unavailable. The distraction and temporary loss of information could increase crash risk. Reproduction: The issue has not been reproduced yet and has not been confirmed by a dealer or service center at this time. Inspection: The vehicle has not yet been inspected by the manufacturer, dealer, police, insurance, or any other agency. Warning signs: No warning lamps or messages appeared prior to the failure. The issue started suddenly while driving. What happened: While driving at approximately 65 mph on a major highway with cruise control active, the infotainment system suddenly shut off for about five seconds. At the same moment, the audio system emitted a loud -??pop-?? noise similar to a small explosion. After that, the screen restarted and remained stuck on the Honda logo for around two minutes. When it finally rebooted, the clock reset itself to UTC instead of the correct local time. All of this occurred while the vehicle was in motion, which created a distraction and potential safety concern. No previous warnings or symptoms were present before the event.
- Arroyo, PR, USA
The contact owns a 2021 Honda CR-V. The contact stated that the battery failed to start the engine. The vehicle was jumpstarted, and the vehicle was taken to the dealer. The contact noticed acid on top of the battery by the terminals and noticed that acid had dripped down the vehicle, and the battery was hot. The dealer replaced the battery. The contact stated that on a separate occasion, the battery short-circuited, and the vehicle failed to start. The vehicle was jumpstarted and taken to the dealer, where the battery was replaced. The battery failed a third time. The vehicle was taken to the dealer, where it was diagnosed that the A/C condenser had failed. The vehicle was repaired. Upon leaving the dealer, there was an abnormal sound coming from the vehicle. An unknown toxic gas emitted from the A/C vents and splashed the contact's face. The contact went to the emergency room and was informed that an unknown toxic gas had burned and injured the contact-??s left eye. The contact was partially blind in the left eye. The contact took the vehicle back to the dealer, who diagnosed that the intake manifold had failed. The dealer stated that the intake manifold needed to be snapped back into place. The vehicle was repaired. The contact stated that the failure persisted, and abnormal sounds were coming from the vehicle. The vehicle was taken back to the dealer; however, the dealer refused to repair the vehicle and issued a no trespass order against the contact. The contact towed the vehicle to another dealer in Sarasota, Florida. The dealer installed a switch near the starter. The contact stated that afterwards it was found out that the dealer in Bradenton, Florida had failed to install the A/C filter. The A/C failure persisted. Several warning lights were illuminated. Most recently, after entering the parking lot at a gas station, there was an abnormally loud sound coming from the front end. Upon investigation, the contact noticed that the overflow of the coolant had leaked out. Several unknown warning lights were illum
- Bradenton, FL, USA
On 7/21/2025, the car smelled of rotten eggs. When I got home I checked the Honda website for recalls. There is a recall on the fuel pump for my type of car, but not with my vin number. I researched that if the fuel pump goes without repair it can lead to the catalytic converter needing replaced. So, I went outside to go get some dinner and the car wouldn't start. Everything inside flashed a few times and then went dead. This car is only 4 years old. I believe they've missed my car on their recall list.
- Huntersville, NC, USA
Alternator failed suddenly at 24000 miles causing power steering to fail and vehicle yo just shut down in roadway.
- Chicago, IL, USA
I had 2 unrelated issues in the past 2 days: 1) rear door actuator malfunction. The door won't lock or unlock as part of the central locking system 2) The "break" alert went off without any cars around. Happened once, breaks weren't activated by the car.
- Newton, MA, USA
The contact owns a 2021 Honda CR-V. The contact stated while driving at 40 MPH, the contact stated that the automated brake warning light would illuminate. The contact stated that the brake would inadvertently engage. The vehicle was taken to the dealer where the vehicle was not diagnosed or repaired. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 33,233.
- Gonzales, LA, USA
Important safety recall unresolved. There are defects to the internal short circuit from environmental humidity. This issue may cause the airbags to deploy and increase the risk of injury. There is a limited supply of parts; according to the recall letter, the dealership confirmed the current status. I called the manufacturer's care program and was told there are no changes in the status of the recall being repaired.
- Sharpsville, PA, USA
With keyless transmitter in my possession-??Intermittent Attempts to start the vehicle can be almost impossible due an extremely firm brake pedal with high resistance. First attempt.. extremely firm brake pedal with high resistance-??pressing the start button-?? no results. Second attempt brake pedal will have a slight -??give-??.. pressing the start button only results in all dash warning/ inspection lights illuminating. Third attempt usually results in the vehicle starting normally. In an attempt to remedy the problem-?? I have replaced the start/stop button-?? problem still persists. Have read numerous articles and posts in forums and on the internet that other owners of various Honda models with the push button start switches experiencing the same issue. I have contacted my local Honda dealer-?? they state to date they have not had any customer reports of this problem -?? However-?? -??. contacting an independent Honda repair shop reveals they in fact have had customers report this issue. When this happens-?? there is no warning-?? no illumination of DTC lamps on the dash-?? intermittent-?? but very concerning
- Spokane Valley , WA, USA
EPS gearbox. When entering into a turn the steering wheel gets stuck and requires additional force to pull wheel out of the turn for both left turns and right turns. The risk of overcorrecting or being unable to return the wheel to a forward direction is a major risk to the driver and to others. The vehicle is uncomfortable to drive due to the unpredictability of the sticking steering. The more severe the turn the more sticky the steering. The issue seems to be progressing over time since it was first noticed (May 2024; vehicle purchased Aug 2021). The vehicle was taken to the Honda service center for diagnosis; however, there were no warning lamps or messages triggered by the vehicle. The vehicle was inspected by the service technician with the recommendation to replace the EPS gearbox assembly. The observations by the technician were "The EPS steering assist is not performing correctly on left turns. Checked suspension for binding. No damage found. Gearbox assembly will need to be replaced". The vehicle is a 2021 Honda CR-V with 42,000 miles (Honda warranty 3 YR/36,000 miles). The Honda service center initially placed responsibility on customer to repair at a cost of approx $4,000. This case has still not been settled and no authorization for repair has been agreed upon.
- San Antonio, TX, USA
The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed, the contact became aware of a failure with the inclement weather sensor which should engaged with the vehicle in inclement weather. The contact stated that the sensor would not function properly. Additionally, the system failure warning light was illuminated. The contact was concerned of a safety hazard while driving in inclement weather. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.
- West Springfield, MA, USA
Door Actuator and yes it is available for inspection. Yes, I was locked inside of the vehicle one time (recorded a video of it and showed it to Metro Honda service parts employee). No, the dealer did not conduct a vehicle diagnostic (the vehicle was over the warranty mileage by a couple hundred miles). No Police report. No warnings prior to the door actuator issues.
- Bayonne, NJ, USA
2 MONTHS AFTER PURCHASE I have a lemon with Honda CR-V year of car 2021 bought it in October of 2021. The 3-year warranty is about to expire. I have taken the car several times to two different Honda dealerships because they are the closest to my home and I don't have anyone to pick me up or take me back. They claim there's nothing wrong with the vehicle but lights in the dash come up every other day then disappear after several hours then return the next time, I use the vehicle. the vehicle also has an issue with the acceleration; sometimes I step on the gas pedal but after trying to drive the car, the MOTOR does NOT move faster but rather the force of the vehicle decreases and doesn't allow for me to go faster than 20 MPH. The odometer is also inaccurate; one month after driving the vehicle about 80 miles-the vehicle odometer increased around 10 miles. I only have about 9,877 miles that I-??ve driven the car-?? I'M [XXX] and cannot drive and take pictures while I'm driving. I barely know how to use my phone. I get nervous, start to panic and my heart starts racing and I feel like I'm going to crash. I'm scared for my life and my grandchildren that I pick up after school and take them to their home. ive tried to upload documents but i keep getting an error...INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Maywood, CA, USA
Steering sticks/EPS failing. While driving, steering wheel randomly has excessive resistance & then frees up. While at hide speeds on the interstate, it causes over correction & near accidents on several occasions. NUMEROUS repost of this on various forums & recalls on other models with EXACT SAME system, but my VIN Isn-??t included!!?
- Westfield, NC, USA
My 2021 sunroof shattered out of no where when i was driving, nothing fell on it and no cars nearby so it was not rocks. I think this should be looked into because there are many owners who have reported the same issue. I contact my local dealer and they were in denial but it is very dangerous since the glass from the sunroof was falling on me while i was driving it could have caused a major accident and should definitely be looked into. Sometimes when I turn on my car the dashboard flickers where you are not able to read the screen another safety concern if i cant see certain information. My car only has 8000 miles on it any my battery is still good so I am not sure why there is all these issues.
- Staten Island, NY, USA
lane assistance problems too carmax went and authorized a once before recalled Pilkington windshield on my brand new honda purchased last year. Since the windshield has been replaced twice going on a third time in the next month. It has had calibration issues and durability issues from everyday small rock taps off the highway or street when driving. the honda fuel consumption is too fast when the AC is initiated the oil consumption is too fast between oil changes it has had roughly 4 oil changes when the mfg says the car should go 7k- 10k between oil changes
- Boynton, FL, USA
On multiple occasions, the information on the LCD, as well as the dashboard info/screen will start to flash over and over again, and then look like gibberish or just lock up. Sometimes it corrects itself, and sometimes I have to shut off the car for it to correct itself.
- Lenoir City, TN, USA
My cars automatic braking system engages when nothing is around. This has happened multiple times. One of these time I recall traveling with my child at a sped of 50-+mph. It was fearful for the both of us. This alone is dangerous, it could become deadly given different weather conditions causing loss of control of the car. I believe this issue will eventually cause someone injury and/or death. During this time my child was recovering from traumatic brain trauma. The dealership is waiting on a part the they feel should repair the issue. The emergency brake light flashed, beeped and slammed on breaks. I believe this is more than a sensor issue I believe it-??s an electrical issue. The lights sometimes brighten instead of deeming in on coming traffic, there have been times that the usb port don-??t work an then times that they do with the same charger, the windows an sunroof open on it-??s on, the volume will max out an not turn down or off, the pixels on the screen become broken up(I have pictures) also when the car is idling the rear exhaust smalls like fumes from spray paint or something similar. I bought the car in May 2021 w/5miles - March 2023 w/about 7,500miles, I-??ve had to call roadside assistance 3/4 times. I am a single mom with a young son who suffers from 4 rare diseases. I am unable to run out an get a new car. If these issues fix I-??ll be on my own in the next 13 months with unnecessary expenses.
- Gonzales, LA, USA
The contact owns a 2021 Honda CR-V. The contact stated while driving at various speeds, the display screen intermittently went blank. The contact took the vehicle to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,200.
- Dunstable, MA, USA
Twice while driving the FCW warning brake light flashed on the dash with nothing happening. One time the brakes actually engaged and flashed the brake icon on the dash for the FCW and stopped the vehicle in the middle of the road and luckily no one behind me and I didn-??t get hit.
- Salem, VA, USA
- Laurel, MD, USA