10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 4,876 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2021 Honda CR-V. The contact stated while the vehicle was parked, the seat belt and the steering wheel were deteriorated. There were no warning lights illuminated. The vehicle was then taken to a dealer where it was determined that it was normal wear and tear. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 33,000.
- Toney, AL, USA
Steering is sticky at highway speeds. Momentary inability to turn steering wheel while driving.
- Timonium, MD, USA
February 5, the car infront of me swerved to avoid a 2x4 in the road and I tried to do the same but my lane assist beeped and took control and forced me to run it over now I am going through another insurance claim because my electrical system is broken now due to the new damage. Since my last accident, even my passengers can feel when the car resists my steering and when I try to correct it by turning the steering wheel slightly more, it just lets go and causes me to have to correct the over maneuver. I drive 60+ miles a day and I feel my car resist my steering too often, I do not feel comfortable. I purposely since my last accident don't even have my lane features turned on and it still over corrects.
- St. Pete Beach, FL, USA
Last September my lane assistance caused me to hydroplane and spin out of control. My airbag was deployed and I was injured. I was on the outside left lane, the roads were a little wet from a past rain event, I felt the car run over a slick spot and its wasn't until my lane assist beeped and turned my wheel and I instantly began spinning, I hit a concrete wall. Prior to this I experienced my lane assist feeling sticky or like it drives to autosteer itself too much. I expressed this to my insurance and they said I couldnt prove it and did nothing about it. 2 weeks ago, my car braked to a complete stop because someone was on the sidewalk to the left and I was almost rear ended. Last week, the car infront of me swerved to avoid a 2x4 in the road and I tried to do the same but my lane assist beeped and took control and forced me to run it over now I am going through another insurance claim because my electrical system is broken now due to the new damage.
- St.Pete Beach, FL, USA
The contact owns a 2021 Honda CR-V. The contact stated while driving at approximately 35 MPH and she was steering to make a lane change the steering wheel was difficult to turn. The contact stated that it was taking more effort than normal to turn the steering wheel and it was also jerking as she turned. The contact stated that the failure occurred when she was turning either right or left. The contact stated that the failure was happening at any speed and that the failure was recurring. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V744000 (Steering). The manufacturer was informed of the failure. The failure mileage was approximately 27,000.
- Hattiesburg, MS, USA
While driving vehicle at highway speeds, steering wheel feels sticky at center position. It feels unsafe while driving. The problem is not noticeable at low speeds or city driving. My vehicle has 50,000 miles and just started noticing this issue. I drove it to the Honda dealer (Rick Case Honda In Weston Fl) to report the issue, but they notified me that there is no recalls for 2021 Honda CR-V sticky steering issues. Any help will be appreciated. Thank you.
- Pembroke Pines , FL, USA
The contact owns a 2021 Honda CR-V. The contact stated while driving at various speeds, the steering wheel became sticky while turning. There was no warning light illuminated. The failure persisted and the vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering gearbox was defective and was provided an estimate for the repair. The contact was then referred to the manufacturer and was informed that half of the repair cost or the full repair cost would be covered if the part was placed under recall. Upon investigation, the contact discovered and linked the failure to NHTSA Campaign Number: 24V744000 (Steering). The manufacturer was notified of the recall, but the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 45,000.
- Castle Rock, CO, USA
Sticky steering on 2021 Honda CRV. Very unsafe issue Honda and Honda has not recalled 2021 models.
- Denver, CO, USA
The contact owns a 2021 Honda CR-V Hybrid. The contact stated while driving 50-60 MPH around a curve, the steering wheel was sticking after making a slight turn. There was no warning light illuminated. The vehicle was taken to the dealer, where it was test driven and the failure was duplicated. The dealer diagnosed the vehicle and determined that unknown steering assembly parts needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.
- Mccordsville, IN, USA
Steering clicking when turning while driving. Intermittent stiffness occurs while driving at various speed causing the driver to over correcting them increasing risk of accidents. Local auto shop recommends replacement of steering gear rack and pinion assembly.
- Fairfax, VA, USA
My vehicle (2021 Honda CRV EX-L, 47,000 miles) is currently out of factory warranty. However, issue with the steering rack has caused issues with sound and sticky steering. This is a known issue with this specific model. Honda diagnosed an issue with my vehicle as being power steering rack being faulty. A manufacture defect they added. This was after replacing a axle they suspected turned out it was not the issue. They will not honor a full replacement of this faulty part. At the moment after going back and worth, they are agreeing to take care of half the repair amount which we feel is unacceptable knowing that this issue is a manufacture defect. We are aware of a current investigation with the NHTSA that's looking into this matter but we wanted to reach out and ask if Honda should be liable for the cost of the repairs regardless of the warranty expired. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- La Verne, CA, USA
UNKNOWN : Steering wheel feels sticky or stuck when driving around slight turns. The wheel will jerk once it is made to go straight. Dealership couldn-??t find any issues but did feel it when driven.
- Saint Charles, MO, USA
My car began making a popping noise when I would make a slight left turn and began to straighten back out. It would also have a slight tug on the steering wheel when the popping noise would happen. It started out random and got worse and more frequent as time went on. I do feel like it was a safety concern because of the tug in the steering. I took my car to the dealership and they confirmed that it was the power steering rack and that they had had some problems with the manufacturer they were using and that the new manufacturer they were using had the part on back order. They just called me two weeks ago and replaced it on August 22nd. Since it has been replaced the steering issue and noise has not occurred again. The vehicle did not ever give me any warning indicators.
- Mobile, AL, USA
Component is the power steering rack. The steering became hard to steer and seemed to stick when turning the wheel. This is a safety issue as the steering fails to respone as expected when you are turning the wheel. Dealer has confirmed the problem and when I contacted Honda they verified that this is an ongoing problem with this model. There were no warning lights or any other messages for this problem. When the manufacture was unable to supply a replacement part due to backorder the dealer procured the part from another dealer. After this part was installed I experiance a grouling noise when turning the steering wheel and quickly experianced the same sticking while turning the wheel. The dealer is still waiting for another replacement from the manufacture.
- The Villages, FL, USA
The car has the sticky steering issue that has already been reported by numerous owners of Honda Civic and CRV. The dealer said the unit needs to be replaced and the car is not safe to drive. There are no parts available and the car has been at the dealership for two months. If it involves a manufacture defect, why has there been no recall by Honda.
- Pelham, AL, USA
While driving at highway speeds my steering wheel gets stuck to one side requiring manual assistance to move it back to center after turning.
- Portland , OR, USA
When turning the vehicle to the left, the electronic system freezes the steering requiring a substantial "jerk" of the wheel to come out of the turn. Obviously, having to overcorrect the steering has bad potential outcomes. The Honda dealer described it as a failed electronic steering unit. There were no warnings. The vehicle has 50,000 miles. Parts are on back order and we have no idea when it will be repaired. The local Honda dealer that has the car is Fred Anderson Honda, 330 Woodruff Rd, Greenville, SC 29607 864-565-7535
- Greenville, SC, USA
Experiencing freezing/sticking of the steering wheel during driving at both slow and fast speeds. After inspection by a Honda dealer, the problem was able to be reproduced was determined that the vehicle requires a new steering gearbox. There were no warning lamps or messages that appeared to indicate this issue.
- Columbus, OH, USA
2021 CRV EX experiences sticking when steering. Vehicle was purchased used as Honda Certified and problem noted at 13,800 miles of usage. When driving at approximately 40-45 mph, the steering wheel requires additional effort to return to center position, especially noticable when turning left. There is also a noticable clicking sensation and sound coincidental to this anomaly. There are no apparent error codes and LKAS is enabled. I have not yet taken the vehicle to Honda Service
- Kennewick, WA, USA
- Stamford, CT, USA