What component or system failed or malfunctioned, and is it available for inspection upon request? Available for inspection. The automatic braking is malfunctioning, we turned off the crash detention breaking as the CR-V would suddenly break without notice. Despite this being turned off, the vehicle will still break. It often happens when driving any speed over 25 mph. No vehicles in front or the side and the vehicle will simply break. No warning lights will appear (unlike with the crash detection turned on). It comes in suddenly and goes away suddenly. How was your safety or the safety of others put at risk" Mostly the risk of being rear ended. Fortunately no one has been immediately behind us. If there was, we would be in many accidents. Has the problem been reproduced or confirmed by a dealer or independent service center? No, it cannot be reproduced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, we are taking it in to have it looked at again for this issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No warning lights, messages, or other symptoms. It only happens (so far) when the vehicle is on cruise control. It will I just break for no reason. The normal dinging sound you hear when it trying to prevent a crash also doesn-??t appear or sound. It just breaks.

- Havelock, NC, USA

The vehicle's 12V starting battery was completely discharged after sitting unused for 3 weeks. The vehicle was stored indoors during the month of August 2024. The vehicle was located in Minnesota. The 2024 August MN monthly average temperature was in the mid 70's F. The discharge happened again after the vehicle was jumped and run. See the attached dealer invoice for additional details. The vehicle was taken to the local Honda dealer. No problem found. The dealer stated this is normal vehicle behavior. The vehicle was purchased in May 2023 and has less than 14,000 miles. I believe this is a safety issue because I don't trust the vehicle to start after very short storage periods during the winter or as the battery reaches the end of its service life. The loss of battery reserve capacity is 50% at -20F and 20% at 0F. An industry accepted norm for the service life of a 12V battery is that it reserve capacity has decreased to 40% of new. I worry that the vehicle may not start after less than one week of storage under these conditions. Honda Corp. does not publish battery storage guidelines in the owners manual. Honda Corp. and the dealer were requested multiple times to produce documentation on battery storage guidelines. They were unable or unwilling to do so. The Honda dealer did not provide education on vehicle storage as part of the sales process. I do worry about being stranded in our harsh upper Midwest winters during potentially life threatening temperatures. I firmly believe this issue is a design defect with either the vehicle's power management strategy, the battery sizing, or a combination of both. I request your help to investigate this issue and have Honda provide a corrective action.

- Minnetonka, MN, USA

All the warning comes on the dashboard randomly. I took it to the service, they said they reset the system. However, today, my daughter was driving to her school. Again, all the warning lights came on and the car braked itself. This is a very dangerous as my daughter is a new driver. I made another appointment with the service department. Please do something,

- Greenville, SC, USA

I purchased this car in February 2023. The issue presented itself within 2-3 months of owning the vehicle. When backing up in the morning, the lane assist malfunction indicator comes on. If the car sits for long periods and then backs up- the indicator will come on. I have taken the car to the dealership multiple times and they do not have a fix. I called American Honda and they say the dealership is responsible for fixing and there is nothing they can do. I have recently noticed that the cross traffic sensor does not always catch and alert as well. The mechanic did say this is a common issue with crv based on their message board chat (which he showed me in August 2023) and waiting on Honda to find a fix.

- Chesapeake Beach , MD, USA

Steering wheel is sticking and not operating smoothly. Feels like steering wheel has notches in it. Very difficult to steer. Feels unsafe to drive. Have taken to service department at dealership several times. We are told the part is on critical back order. We started having the problem in November. Part was ordered in February. Part number 536203D4A24. Have now also filed a complaint with Honda. The problem is getting worse and I don-??t feel like it is safe to drive at this point.

- Oxford, MS, USA

When driving the car will false brake or alert to brake when nothing is directly in front of the car. Many instances the car will catch a car in the lane beside it and brake because it thinks the car is in front of it and will begin alerts and braking the car while driving on the interstate. Internal electronics like the infotainment will stop working and no longer play music, pull information from device when trying to connect via Bluetooth or USB. Had many occurrences where the port will respond with BAD USB and not connect. Only fix to get it working in the meantime has been factory resets. Have had to perform over 30 in the year of ownership.

- Morgantown, WV, USA

All warning lights on the auto-??s dash will spontaneously light up and start alarming while I-??m driving. This has been happening since I bought the car, I have brought it into the dealer and written the dealer multiple times about this. It seems to be worse in the summer when the air conditioning is running and has also happened occasionally in the winter with the heat running but much less frequently. The Honda service center is not able to identify the problem. It is very distracting and dangerous when this happens on the highway.

- Washington, DC, USA

Symptom was increased resistance to steering; initially an intermittent symptom that presented itself at various sppeeds and while idling at a traffic light. Reported issue Honda dealers on October 3, 2023; October 4, 2023; and November 27, 2023. On Nov. 27, the Honda dealer advised that a new EPS Gearbox/Rack was on backorder. Later queried the WWW and found NHTSA/ODI Investigation EA23003. The symptoms described in the ODI investigation exactly mirrored my symptoms. Providing my experience to provide additional info to NHTSA database. The dealer is holding the car while parts are on backorder. Current ETA is April 4, 2024.

- Odessa, FL, USA

Unknown. Per insurance company my car was deemed to be a manufacturing issue that caused and electrical fire while my vehicle was parked and turned off at work. Deemed a total loss. Fire seemed to start near the infotainment system and burned/melted the entire dash and consoles. Passenger airbag deployed and windshield shattered. Interior roof singed.

- Oxford, AL, USA

The following incidents with my vehicle 2023 ST CRV Hybrid purchased in July 2023 are as follows: 1. Emission system failure with no resolution after a month at the dealership. 2. Powertrain: unresponsive due to loose wiring. 3. Immobilizer system: it was engaged after receiving emission system failure.

- Keithville, LA, USA

On 1/6/24 I started my 2023 Honda CRV Hybrid Sport (5,500 miles) and every warning light on the dashboard (brakes, tires, check engine) was on. The error messages displayed said "emissions system problem, avoid heavy acceleration & high speed". It repeated this message for the power brakes, power steering, ABS, hybrid system, and all of the ADAS systems. Took to the dealer and they reset the codes and it drove normally. Problem re-occurred on 1/8/24, same symptoms. Dealer stated the wire harness for the radar camera needed to be replaced, it was replaced under warranty. The issue repeated on 1/19/24 however when I began to drive to the dealership, the car completely stalled while I was in heavy traffic on the highway, losing acceleration, power braking and power steering and forced me to coast and pull over. I was able to restart the car and use limp mode to the dealer. They stated the electronic throttle body failed and needed to be replaced. This part is backordered and I am still waiting on a replacement part. Online research shows this happening to others without any resolution from the dealer. I feel like this is a dangerous safety issue due to me losing power in heavy highway traffic and a recall needs to be created.

- St. Augustine, FL, USA

The contact owns a 2023 Honda CR-V. The contact stated while driving approximately 60 MPH and depressing the accelerator pedal to make a lane change, the vehicle revved up and hesitated before gaining forward momentum. The contact stated he heard an abnormal sound coming from the engine compartment while depressing the accelerator pedal. The contact stated that it sounded as if the electric hybrid propulsion system had shut off. The contact stated no warning light was illuminated. The contact stated that the failure to accelerate was intermittent and occurred when he was on the highway and was depressing the accelerator pedal to gain speed. Additionally, the contact stated that he observed that the vehicle would start independently and that the power door locks would fail to operate as needed. The contact stated that on several occasions after turning off the vehicle and entering the residence the contact heard the vehicle emitting a remote start beep. The contact stated that he approached the vehicle and the vehicle had independently started. The contact also became aware that the battery was drained intermittently, and the vehicle needed to be jumpstarted. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired. The contact had not retrieved the vehicle from the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 5,000.

- Wilkes-Barre, PA, USA

I was braking pulling forward into a parking place, going approximately 10 mph. The brakes did not work, the car accelerated jumped a curb ran over a parking sign and did not stop. I attempted to turn to the left on the island so as not to go into the busy street. I scraped/ran into a small tree while trying to put the car in park. I heard a large bang, 3 airbags deployed. I do not know if I ran over something, nothing was in my sight or view. Due to all of the smoke I quickly turned off the car and tried to get out. My left underside forearm had a 5-??x3 1/2-?? bruise with swelling at the largest area and pain. The swelling is approximately 2 1/2-?? x2 1/2-??. The mid to right side of my chest was injured extending to my right side with pain and bruising on and under my right breast. I went by ambulance to an ER. I am alarmed and traumatized. I have been experiencing lightheadedness since the accident. I have had headaches. The car took off as I was attempting to stop. I had NO control of the vehicle and could not bring it to a stop. There were no warning messages etc. If people were near or in front of me it would have been catastrophic, I had no control. There is a police report. My car is to be examined by the insurance company. My understanding is that it will be considered -??totaled -??. I reported the accident to Honda who I lease from. I was told that it could be -??a software problem -??. When the car malfunctioned I had just left my home, driving for the first time that day. My first stop was driving a couple of blocks to vote. I do not know how to upload pictures or the accident report. I have pictures of the car from the tow lot. After returning from the hospital I took pictures of the site to include the downed sign, damaged tree and broken car pieces in the driveway. I retrieved 2 large pieces of the car from the driveway.

- Mclean, VA, USA

The dashboard (=all the gauges behind the wheel) turned off while I was traveling in highway. While I was looking a safe place to park, in about 10-15 seconds, dash come back on again and started showing all possible warnings. After parking on the shoulder, the car put itself in so called limp mode. The dealership took a look at it and stated that the components had been disconnected with the dashboard and they have to reset the ECU. They don't know what caused this issue yet claim it's ok to drive.This could have ended up with a serious accident

- Jersey City, NJ, USA

At speeds around and above 60 MPH, my 2023 CRV's steering becomes "hesitant and jerky". This is most noticeable when driving on the highway. As highway roads are generally not curvy, I make normal small adjustments while driving to stay centered in my line. Almost continuously, however, when I attempt to make these steering inputs and adjustments, my steering wheel feels "stuck in place" for a up to a second before I finally apply enough force and the steering wheel moves. When it does finally move, the steering wheel's movements are sudden and jerky. It almost feels like my steering wheel is "fighting to stay unmoved" for a split second or so. I have a 2017 Honda Civic and the steering feels normal and smooth on the highway. My assumption is either a hardware or software issue with the electric power steering system.

- Houston, TX, USA

Sticky steering making it difficult to keep the car going straight as the steering adjustments can't be gradual. This occurs in straight lines, gradual turns and around tight corners. Issue starts around 30 mph and gradually gets worse as speed increases. As of now, this is resulting in the dealer replacing the rack and pinion assembly.

- Semmes, AL, USA

The reverse camera works poorly and is not clearly especially if it-??s wet outside. Water smears on the camera more easily than other cars I have owned even if it-??s not actively raining. My 2013 g37 and 2017 Mercedes glc300 never had visibility issues for the camera and the Infiniti is 11 years older. Honda states it-??s normal. I think it-??s a bad design that allows camera lens to hold water on it. It-??s a potential danger when reversing during rain or if car is wet.

- Philadelphia, PA, USA

This is the second occurrence of a similar problem. First problem occurred on Sept 14, 2023 and service slip is attached. While driving the car lost power but I was able to regain power but I got adaptive cruise control system problem, collision mitigation braking system problem, smart entry system problem -see dealer warnings. Pulled into a parking lot but when I shut car off got accessory mode on screen. Navigation system remained active and could not restart car or lock car doors. Called service and they jump started the car and I drove car to dealer. Dealer said car had water in fuse box. I did not drive thru any water and car was not in any flood area. I asked if this could be a problem with the electric transmission as I had seen info on the internet about this. No one seems to know the new recall I was talking about. Car is currently at dealer waiting for parts.

- Malta, NY, USA

December 2022 two weeks after I leased the vehicle from Roush Honda, due to severe cold weather the driver side mirror cracked and I immediately reported to the dealer with photos via email communication. For 4 months I drove the car unsafely unable to use the driver side mirror, this caused anxiety, stress and dangerous especially merging on the free way and change left late. 4 months after, in April 2023 The dealer replaced the mirror to make the situation worse, and I reported immediately to the dealer. I have also communicated to the dealer management about this safety and endangerment via emails. Since April 2023 to present, while driving, the driver side mirror constantly vibrates, changes positions by itself, it is not adjustable electronically, and it is unstable. My wife and I operated and operate the vehicle over 7 months (December 2022 to present) without the ability to use driver side mirror, which caused and causes stress, anxiety and safely concerns especially merging on the free away and changing left lane. On multiple incidents almost got into terrible fetal accidents with semitrucks on the freeway caused by this unstable and un-adjustable driver side mirror. It is been unsafe over 7 months, endangering myself and my family (wife and 2 kids). Not even once, the dealer offered me rental car while they are trying to fix this dangerous issue. Please do investigate the documentations the proof is there. I am reporting this so no one or family has to go through this endangerment. The pain and suffering from this unsafe driving situation are heavy and continuous. Thanks for your help.

- Westerville, OH, USA

Within two hours of picking new CRV up, Auto Stop Idle Problem - see your Dealer" message popped up. Two weeks later, 12 error messages popped up on dash. Took vehicle in 5 times for repairs after error messages popped up after each repair. Front grill, battery sensor, battery and entire harness were replaced. I don't feel confident I can trust the safety of this vehicle. In addition, this vehicle does not have blind spot warning.

- Avon, CT, USA