10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Malfunction of the Honda CRV's Rear upper control arms. Yes it will be available to inspect until the 13th of October. Safety risk is the fact there is no more adjustment on the factory installed rear upper control arms. When on the rack and they align the vehicle, they only want a.5 degree when being done. The factory installed rear upper control arms makes the camber maxed out at 1.25 degrees to the negative. This causes severe wearing of the tires if they are not watched closely and rotated frequently. Yes. The vehicle has been inspected by a certified shop and the dealership. Yes there was wear on the tires that made me request a four point inspection at the dealership. They did not preform an alignment. Said it was the lack of quality tires installed at the factory that made them wear so badly. This issue is not covered by manufacturing/ extended warranty available. Honda's response "more aggressive tire rotation" to prevent the problem. That is unacceptable. Especially when it is being said right off the alignment rack: "we only want to see a.5 degree for the toe and camber. This Honda is maxed out and will not move away from that 1.25 degree mark." There is such a thing as adjustable upper control arms to prevent the premature wear of tires.
- Ballantine, MT, USA
We were driving on [XXX]. Lane keep assist and cruise control were active at the time of the incident. We were driving in the leftmost lane when suddenly we heard a loud thud noise and the tire immediately went 90 degrees causing us to lose steering control. The vehicle went from the left lane into the shoulder, making contact with the side barrier on the highway with the tire as first point of contact. We immediately attempted to regain control of the vehicle and managed to steer it out of the barrier and slowly come to a skidding stop in the shoulder area. Multiple suspension components damaged, possibly transmission, wheel damaged, ball joint and axle damaged, left front strut, strut mount, strut bearing, and upper spring seat damaged. We got it fixed for the first time for 6.1k then they wires another fix for the back wheel because the entire wheel and more parts were damaged and they want to fix it for 1k more. and then today I got another quote for 1.3k for the strut. They have done multiple diagnostic tests and alignment tests but keep coming with more issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Austin, TX, USA
My CR-V Lane Keep Assist will pull my vehicle one way or the other jarringly violently, and will overcorrect itself the rest of the time. The result being that I have nearly totally stopped using the feature. Recently, though, I have noticed a sticking point just off of dead center when steering in either direction- at any speed. The worst part of this issue is that it causes turning to be unsmooth because the wheel doesn't turn smoothly. At any speed, I can notice the weighting of the steering wheel when I hit the (replicatible) sticking point- and then it is as if the vehicle "skips a few steering teeth" because it cause the wheel to turn a little more quickly as if to catch up to where I had intended to point the tires. This issue has persisted to the point that I googled to see if other owners were having this issue, and that's when I discovered that NHTSA had added the 2023 CR-V to an existing complaint involving Honda Civics with the same steering components. I wish to lodge my complaint in the hopes of making Honda and the NHTSA aware that this issue is also affecting 2024 CR-Vs. I am extra frustrated because I feel like my front suspension/steering components are clunking where that was not an issue over the early life of the vehicle. For reference, I have put 13000 miles on the vehicle since purchasing 07/27/2023.
- Hoboken, GA, USA

- League City, TX, USA