10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On [XXX], on a vehicle I purchased new only 5 days ago on [XXX] I had an incident where I put the vehicle in reverse to back out of a parking spot and the backup camera came on and I am 100% sure I was in reverse and when I hit the gas I went forward, instead of in reverse. I put it in park and back in reverse and the same thing happen again. Finally, I turned the vehicle off and then it worked properly on the restart. There was some sort of error between the electronics and mechanical parts that was extremely concerning and dangerous, especially traveling with a 1 year old baby in the backseat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Arden, NC, USA
Driving this vehicle during rain or snow is very unsafe for visibility reasons. 1. Th wiper blade does not fully clean the windshield. There is a very large corner on the bottom left over the driver dashboard that is left unwiped preventing the driver from seeing the yellow line in the road or anything for that matter. 2. In general The heating system does not operate properly and maintain the proper temperature that it is set too. 3. The heating system Related to this complaint is the front dashboard defrost heater that would defrost the window or keep it unfogged while driving. This does not work. At all! When the temp drops outside during rain or snow the Heat needs to be put on full Blast high heat just to defrost the window and keep it clear while driving. Meanwhile the car is about 80 Degrees inside and very hot. 4. It seems that the vent along the dashboard under the windshield is not long enough or wide enough and is very dangerous. Please note, I am [XXX] -?? and my visibility while driving is a 3 out of 10 and I-??m tall. I can-??t imagine a shorter person being able to see at all. I will not drive my brand new car in inclement weather that is how unsafe this is. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Cotuit, MA, USA
I bought new 2025 Honda CR-V Hybrid from Germain Honda of Dublin, OH on [XXX]. It's supposed to get Highway:34 [3], / City MPG: 40 [3] ESTIMATED. I got up to 37 to 39 mpg in the city for the few months. Since last 2 1/2-month milage start reducing every day. Now it reaches to 28.3 MPG When I Travelled from Chicago, IL to Powell, OH on [XXX] I only got 29 to 30 MPG. Now in the city, I am only getting 28.3 to 28.5 MPG. Weather may have some impact, but it cannot reduce from 39 MPG to 28 MPG. I am also paying $100/year for use of Hybrid card to MVA. Germain Honda dealer checked the car on November 12th, and they said everything is ok but there's is an issue. At present I am only getting 28.3 MPG. Also, I have called dealer for recall issue for several times, still they don't have parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Powell, OH, USA
[XXX] was Incident 1 the car was brought to Ocean Honda. I was driving with my kids going approx 60mph when the car went limp and breaks failed. They kept the car 2 days, I was told nothing major was wrong with the car and the codes were cleared. [XXX] was 2nd incident. I was driving 50mph and the car went limp and brakes failed. Ocean Honda did not have any vehicles for me and I was in the hospital for my daughter. The car was brought to Ocean Honda on 10/23. The lights when off during my drive there on [XXX], Ocean kept the car 2 days and told me they were unable to replicate the issue and fix. I was not contacted by the advisor for days and showed up to the dealership, I picked the car up on 10/25 [XXX] was incident 3. I was driving 50 mph the car went limp again with break failure and the car was brought again to Ocean Honda. They told me they are still running diagnostics and are insure of the problem. I had called Honda on 10/29 and left a message, I called again on 10/30 and spoke to the service manager Scott. They projected my car to be in the service department for -??at least-??2 weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Taunton, MA, USA
The contact owns a 2025 Honda CR-V. The contact stated that he drove the vehicle the previous day, but the next day the vehicle failed to start. The vehicle was powered by a battery. There was an abnormal odor of coolant in the vehicle. There were several unknown warning lights illuminated on the instrument panel. The vehicle was taken to the local dealer, where it was determined that the computer needed to be reset. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the vehicle switched to battery power, and the steering wheel became inoperable. The vehicle was towed to the local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was repaired, but the failure persisted. While driving at 45 MPH, the steering wheel became stiff. The steering wheel was difficult to turn. The contact was able to pull to the side of the road and restart the vehicle. The manufacturer was not contacted. The failure mileage was approximately 50.
- Bronx, NY, USA
Vehicle displayed a -??Critial Power Failure-?? on the highway twice while under 1000 miles odometer. Vehicle acceleration stopped and car coasted. Needed to pull over and shut off. After turning on displayed -??Emissions System Failure-?? warning for about 48 hours then cleared. Vehicle stalled twice while driving on the highway with no power. Very dangerous as one time I had nowhere to pull over while my car slowed to a stop. Children were very scared in the backseat.
- Farmington Hills, MI, USA
The speedometer can report zero (0) when the car is moving slowly. This is probably the rounding policy in software. The actual speed was maybe 0.4 mph, but was reported as zero mph. If the actual speed was 10.4 mph but reported as 10, fine, not a big deal, but zero has a much different meaning than any other value. It means none, that the car isn't moving, but the car was.
- Brookline, MA, USA
- Charlotte, NC, USA