10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 5 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I-??m reporting a high-pitched noise issue with my 2025 Honda CR-V Sport Hybrid. At highway speeds (approximately 68-?"74 mph), a persistent, high-frequency tone becomes audible from the front driver-??s side of the vehicle. It is sharp, constant, and noticeably affected by the vehicle-??s battery charge and speed. There are no warning lights, messages, or error indicators. However, the sound is extremely distracting and physically uncomfortable to endure. My wife has a preexisting auditory condition (tinnitus), and this sound makes it extremely difficult to drive or ride in the vehicle without pain or aggravation. It has made the vehicle nearly unusable for her on highways. I-??ve brought this to a dealership, where multiple technicians and even a factory engineer inspected the vehicle. They confirmed the presence of the sound using audio measurement tools, and noted that similar sounds are present in other CR-V Hybrids. Despite this, I was told by the manufacturer that the sound is -??normal-?? and that no fix is currently available. This issue has been present since I first took possession of the vehicle. The dealership and manufacturer have confirmed that it exists, but no resolution has been provided. While I may be one of the first people to raise the issue, I believe this may become a much broader concern. A continuous, high-pitched noise at highway speeds could be dangerous-?"it might distract drivers, cause fatigue, or even lead to long-term hearing discomfort or damage. I am hoping that NHTSA will investigate this issue or track whether other drivers begin reporting similar experiences. I would welcome any guidance on what steps I can take next, or whether further inspection of the vehicle is possible.
- Pickerington, OH, USA
Complete electrical failure of all components of the vehicle when the power switch was turned off after parking. Emergency flashers, brake lights, headlight and horn also would not work. I discovered the positive electric cable bracket, on the battery, was broken and held together only by the red plastic cover. The bracket is very thin compared to other vehicle battery cable connections on other cars. It appears that the bracket (with red cover on it) was bumped during vehicle assembly cracking the bracket. The red cover hid the damaged bracket until it broke completely today. If the vehicle does start, it will run normally. When the positive cable loses connection, the vehicle continues to operate normally until it is shut off. Then all systems shut down immediately. Recommend Honda redesign the cable bracket to make it less prone to breakage.
- North Kingstown, RI, USA
While driving on local roads to break in the engine, the car stalled from fifty miles per hour to five miles per hour for about five seconds at mile approximately 100 and 650. No cross traffic or pedestrians. The car detected and warned another car more than three hundred feet away at approximately five hundred miles and nine out of ten times fails to recognize a car a few feet away. The master mechanic did a ride-along and witnessed the Collision Mitigation System failure. Offered -??re-aim-?? as a solution. A week later, he confirmed that he did not expect it to fix it. It was to satisfy me. The service manager repeated the same a week later that the fix was to go through -??motion-??. The dealer is relying on computer codes and ignoring the human observation of the problem during the ride-along. The master mechanic suggested that if there should be a rear-end collision, it would be the fault of the car behind. That is not a risk I like to take with my daughter on a highway. The car sees obstacles that are not present and fails to see the obstacles that are a few feet away.
- Charlotte, NC, USA
On [XXX], on a vehicle I purchased new only 5 days ago on [XXX] I had an incident where I put the vehicle in reverse to back out of a parking spot and the backup camera came on and I am 100% sure I was in reverse and when I hit the gas I went forward, instead of in reverse. I put it in park and back in reverse and the same thing happen again. Finally, I turned the vehicle off and then it worked properly on the restart. There was some sort of error between the electronics and mechanical parts that was extremely concerning and dangerous, especially traveling with a 1 year old baby in the backseat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Arden, NC, USA
Driving this vehicle during rain or snow is very unsafe for visibility reasons. 1. Th wiper blade does not fully clean the windshield. There is a very large corner on the bottom left over the driver dashboard that is left unwiped preventing the driver from seeing the yellow line in the road or anything for that matter. 2. In general The heating system does not operate properly and maintain the proper temperature that it is set too. 3. The heating system Related to this complaint is the front dashboard defrost heater that would defrost the window or keep it unfogged while driving. This does not work. At all! When the temp drops outside during rain or snow the Heat needs to be put on full Blast high heat just to defrost the window and keep it clear while driving. Meanwhile the car is about 80 Degrees inside and very hot. 4. It seems that the vent along the dashboard under the windshield is not long enough or wide enough and is very dangerous. Please note, I am [XXX] -?? and my visibility while driving is a 3 out of 10 and I-??m tall. I can-??t imagine a shorter person being able to see at all. I will not drive my brand new car in inclement weather that is how unsafe this is. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Cotuit, MA, USA
I bought new 2025 Honda CR-V Hybrid from Germain Honda of Dublin, OH on [XXX]. It's supposed to get Highway:34 [3], / City MPG: 40 [3] ESTIMATED. I got up to 37 to 39 mpg in the city for the few months. Since last 2 1/2-month milage start reducing every day. Now it reaches to 28.3 MPG When I Travelled from Chicago, IL to Powell, OH on [XXX] I only got 29 to 30 MPG. Now in the city, I am only getting 28.3 to 28.5 MPG. Weather may have some impact, but it cannot reduce from 39 MPG to 28 MPG. I am also paying $100/year for use of Hybrid card to MVA. Germain Honda dealer checked the car on November 12th, and they said everything is ok but there's is an issue. At present I am only getting 28.3 MPG. Also, I have called dealer for recall issue for several times, still they don't have parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Powell, OH, USA
[XXX] was Incident 1 the car was brought to Ocean Honda. I was driving with my kids going approx 60mph when the car went limp and breaks failed. They kept the car 2 days, I was told nothing major was wrong with the car and the codes were cleared. [XXX] was 2nd incident. I was driving 50mph and the car went limp and brakes failed. Ocean Honda did not have any vehicles for me and I was in the hospital for my daughter. The car was brought to Ocean Honda on 10/23. The lights when off during my drive there on [XXX], Ocean kept the car 2 days and told me they were unable to replicate the issue and fix. I was not contacted by the advisor for days and showed up to the dealership, I picked the car up on 10/25 [XXX] was incident 3. I was driving 50 mph the car went limp again with break failure and the car was brought again to Ocean Honda. They told me they are still running diagnostics and are insure of the problem. I had called Honda on 10/29 and left a message, I called again on 10/30 and spoke to the service manager Scott. They projected my car to be in the service department for -??at least-??2 weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Taunton, MA, USA
The contact owns a 2025 Honda CR-V. The contact stated that he drove the vehicle the previous day, but the next day the vehicle failed to start. The vehicle was powered by a battery. There was an abnormal odor of coolant in the vehicle. There were several unknown warning lights illuminated on the instrument panel. The vehicle was taken to the local dealer, where it was determined that the computer needed to be reset. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the vehicle switched to battery power, and the steering wheel became inoperable. The vehicle was towed to the local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was repaired, but the failure persisted. While driving at 45 MPH, the steering wheel became stiff. The steering wheel was difficult to turn. The contact was able to pull to the side of the road and restart the vehicle. The manufacturer was not contacted. The failure mileage was approximately 50.
- Bronx, NY, USA
Vehicle displayed a -??Critial Power Failure-?? on the highway twice while under 1000 miles odometer. Vehicle acceleration stopped and car coasted. Needed to pull over and shut off. After turning on displayed -??Emissions System Failure-?? warning for about 48 hours then cleared. Vehicle stalled twice while driving on the highway with no power. Very dangerous as one time I had nowhere to pull over while my car slowed to a stop. Children were very scared in the backseat.
- Farmington Hills, MI, USA
The speedometer can report zero (0) when the car is moving slowly. This is probably the rounding policy in software. The actual speed was maybe 0.4 mph, but was reported as zero mph. If the actual speed was 10.4 mph but reported as 10, fine, not a big deal, but zero has a much different meaning than any other value. It means none, that the car isn't moving, but the car was.
- Brookline, MA, USA
- Elizabeth City, NC, USA