The contact leased a 2025 Honda CR-V. The contact stated that the vehicle was difficult to steer. There was no warning light illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer, where it was test-driven, and the contact was informed that no failure was found. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V744000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 500.

- Parlin, NJ, USA

It has become increasingly more difficult to steer my car and I have sought repair from Honda for months to no avail. My brand new CRV is almost un-drivable and it is my only car.

- Dallas, TX, USA

I contacted the Honda dealership on November 22, 2024 regarding my recall and was told there was a waitlist. I followed up in December 2024 and was told there was still a waitlist. I called again on 2/4/2025 and was told that no parts for the recall have come in and that there is no ETA on it. The first contact that I made was more than 60 days ago.

- Edison, NJ, USA

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

- Glendale, CA, USA

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact was also informed by the dealer that the VIN was also included in NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for 24V744000 (Steering)

- Kodak, TN, USA

I received a recall notice (#24V-744). I have twice scheduled appointments with Honda of mentor (Ohio) to service the recall, and I have twice been cancelled, in that a "part" was unavailable. The service manager has promised to personally call me when the part is available. Meanwhile, I am driving a car with a "steering" problem, and I am concerned about safety. I assume that a recall for a steering issue is a serious matter. Is there any help for this problem? thank you.

- Shaker Heights, OH, USA

Has very stiff steering, hard to keep ca, R going straight, car wants to wander from side to side in lane. Has 400 miles on it.did this when new, getting worst every day.

- Worth, IL, USA

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Northbridge, MA, USA

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

- Lebanon, TN, USA

I was driving to the mailbox today and the car revved forward and the steering became hard to control and steer. This is the second incident. When I originally reported to the Supervisong Service agent at my Honda of Katy, Mr. John Kasimoff, he dismissed it since the "check engine light" did not turn off. He and the staff at Honda of Katy discouraged me from bringing in the car. I am afraid to drive the car in Texas. A car is necessary for my livelihood and to get around. Food shopping and to buy simple basic necessities require an automobile and can no longer afford taking Ubers and depend on the kindness of friends to assist me with deliveries and other transportation. The recall came merely days after purchasing my new car and it's suspect to me that no one at the dealership was unaware of ongoing issues when they keep contacting me about purchasing. Honda has yet to send information on when a possible solution for parts and service to my vehicle. They referred me to the Honda of Katy dealership but the dealership is referring me back to Honda Automotive. I need assistance because I want repairs and a full diagnostic made to my Honda CR-V hybrid Sport without any more delays.

- Houston, TX, USA

Our CRV hybrid is experiencing the sticking steering wheel issue. It takes force to move the steering wheel at freeway speeds. It is not included in the recall but clearly has the issue. Our local Honda service dealer blew us off and is unwilling to help.

- Cloverdale, CA, USA

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Sparta, MI, USA

I first heard of the safety recall in October 2024 regarding: "Increased friction between the worn gear and worn wheel can increase steering effort and difficulty, increasing the risk of a crash or injury." I received a safety recall notice from Honda in November 2024 for my vehicle: Manufacturer Recall Number QJT NHTSA Recall Number 24V-744 I then scheduled an appointment for the recall repair with my Honda dealer and was given an appt. Two days before my appt I was contacted by the Honda dealer service representative stating that my appt will be canceled because they are not in possession of gear springs. He stated that they do not have any foreseeable date for which they will receive the gear springs and there is a shortage across the state. I stated that I am fearful for my and my family's safety if I drive the car. He stated that he was told by America Honda Motor Co, "It is safe to drive the vehicle and that there is no danger of the steering seizing up to cause an accident". He went on to say if I have any issues with the steering to call for an appt, drive it in and they will assess the car to determine if it is related to the recall and then they will contact Honda and see if they can expedite the part. From the time I heard of the recall it took 30 days to receive the official recall notice in order to schedule an appointment, then wait for an appt this month only to have it cancelled by the Honda dealer. Honda is minimizing the importance of this safety recall. The point of a safety recall is to remedy the issue across the board, not wait to see if something happens and then assess whether or not to remedy the issue!

- Blacklick, OH, USA

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Medina, OH, USA

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Plain View, NY, USA

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Laguna Niguel, CA, USA

This is a complaint about the unresolved recall that I have been put on a waitlist for many months now. The Dealership said that Honda will mail me when the parts will be ready for repaired, but it-??s been many months since the NHTSA saying the remedy is available. My appointment with the dealership had been canceled the last minute by my dealership after a promise of a mailing notice, but time has flew long enough. I am afraid for my safety on the road as my new vehicle is completely within the range of damage for the unresolved remedy.

- Gilbert, AZ, USA

The contact owns a 2025 Honda CR-V. The contact stated while driving and making a right or left turn, the steering wheel was momentarily stiff. The local dealer was notified of the failure, but no assistance was offered. The vehicle was not diagnosed or repaired. The contact recently received notification of NHTSA Campaign Number: 24V744000 (Steering); and related the failure with the recall. The manufacturer was not contacted. The failure mileage was 3,500. Parts distribution disconnect.

- Lithonia, GA, USA

When I am driving over 40 miles per hour my steering feel stiff and it becomes hard to steer.

- Philadelphia, PA, USA

Driving 40 miles per hour, steering wheel became difficult to turn right or left and car abruptly stopped 100 meters behind another vehicle. No accident no crash no police was contacted. Just want to fix the recall.

- Nyc, NY, USA