The contact owned a 2025 Honda CR-V. The contact stated while driving at approximately 40 MPH, as the contact slowed to follow a slight right hand curve on the road, the steering wheel pulled to the right. The contact stated that the vehicle drove onto the shoulder, the contact attempted to steer the vehicle back onto the road but the steering was not responding. The contact stated that he was able to turn the steering wheel to the left, however the vehicle was locked in a right turn and then crashed into a small tree as the vehicle was driving down a slight embankment. The contact stated that he did not see any warning lights and as the vehicle crashed into the tree the air bags deployed and the vehicle rolled onto the driver's side and continued to roll 3 times. The vehicle had come to a stop in an upright position on the left hand side of the road. The contact stated that the right front wheel, axel and tie rods had sheared off of the vehicle. The contact stated that he and his 3 sons were transported to the emergency room. The contact stated that he and the son who was sitting in the front passenger seat had minor abrasions on hands and heads and were released from the ER. The two sons in the back passenger seats, the son seated in the right passenger seat had shattered his right index finger and had abrasions on both arms. The contact stated that his other son only had abrasions on both legs on his shins and both arms. The police and EMT were on scene. The police wrote an incident report. The vehicle was towed to an impound lot. The contact stated that his insurance provider declared the vehicle a total loss. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 24V744000 (Steering), however his VIN was not part of the recall selection. The failure mileage was approximately 7,500.

- Williamsburg, MI, USA

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, the dealer had not returned the call to schedule an appointment. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Ronkonkoma, NY, USA

The contact owns a 2025 Honda CR-V. The contact stated while driving 30 MPH, the steering wheel was firm. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the dealer for routine maintenance and the dealer failed to confirm the recall, but the contact was informed that parts were on backorder. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

- East Rockaway, NY, USA

When turning there is a creaking noise coming from the steering wheel. I-??ve looked it up on google and a lot of people are have the same issue. I took it to the dealership for a recall that the vehicle had for them to put grease in the steering box and I told them about the sound. The dealership told me that it-??s a loose cable in the steering wheel causing the sound and that Honda might come out with a recall to fix it. They did not fit it and I was told to wait for the recall to come out. Sounds very unsafe to have a loose cable in my steering wheel and it makes me uncomfortable to drive it knowing that. Idk if it put me and my family at risk or other drivers on the road at risk. I feel like this should be something addressed very quickly for the safety of everyone and it-??s very common from what I-??ve soon on google. I hope this recall comes out soon.

- Leesville , SC, USA

I recently purchased my 2025 Honda CRV from the dealership January. I was driving with my 2025 Honda CRV and I noticed that the lane keep assist was having the ping pong affect when I first picked it up but I didn't really think too much about it. I assume my vehicle just needed some drive time since it was brand new and it was the first time it was on the highway. I noticed that this function was also causing the wheel to be very stiff. I know this system is a driving assistant and is not meant to take away from actual driving and paying attention to the road. But this week the system made an over correction and caused my vehicle turn into a guardrail on the highway. The road was straight, the day was clear and the lines on the lanes were very visible. There shouldn't have been an issue. I was pulled into the guardrail on the driver's side. I was with my girlfriend, her [XXX] son and my friend at the time. Everyone was a bit shaken up, I never had that happen before. It was primarily cosmetic damage to the vehicle and no other vehicles or property was damaged. I wasn't aware there was a steering recall on this vehicle until after the incident, and the recall was posted during the time I was finalizing the paperwork with my dealership for purchasing this vehicle. I haven't taken it to a dealership since getting the vehicle because they prepared everything prior to delivery or picking it up from the port in my case. I have filed a claim with my insurance company and hopefully the vehicle can be inspected for steering issues, to include the lane keep assist. I didn't get any warnings from the vehicle during the incident and I did notice that the steering is overly controlled by the adaptive cruise control when I try to make a turn in my own lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- New Lenox, IL, USA

I purchased a brand new 2025 CRV on Sept. 29, 2024. 3 months after purchase, I started noticing a noise when I would make a turn. It sounded like rocks being thrown around. It turned out to be my cable reel/clock spring. A month after replacement, my steering wheel started making a clicking noise when driving straight or turning. It was confirmed again that it was the cable reel/clock spring-?? only this time, they put padding around to -??please me.-??

- Youngstown, OH, USA

I have two recalls (1, improper production of the high-pressure fuel pump; and 2, improperly produced steering gearbox worm wheel) on my car that I have called multiple dealerships about remedying - each time, they have let me know the necessary parts to repair are on back order. I'm most worried about my future safety being at risk considering I have plans to travel long distance soon (one way trip is 12 hours) - I called one of my local Honda dealerships about this concern and they said 'if you don't have any issues now, there's nothing to worry about' - which was quite dismissive. The vehicle/affect components have not been inspected by anyone. Up to this point, there have been no warning indicators of any kind, other than documentation of the recalls from Honda manufacturer.

- Thornton, CO, USA

The steering wheel pulls the one side drastically when I drive over a bump or a crack/line on a road or highway. It-??s quite scary and I-??m afraid I could have an accident

- Katy, TX, USA

The 2025 Honda CRV, while driving on the highway, gets stuck, the steering wheel does not maintain a centered position in the lane, and also has strange noises coming from the steering wheel.

- New York, NY, USA

My wife was driving our 2025 Honda CRV on [XXX] when suddenly the car turned off, there were no brakes, and was unable to steer. This happened while driving - moving - She was able to stop, turned the car off, then started the car again. She parked the car in a parking garage, and called the Honda dealership in Manassas, VA. The technician told her to NOT drive the car and have it towed to their dealership - which we did the same day. The car only has 6,000 miles on it. There was a previous recall on this vehicle for steering issues - we brought it to he dealership then and was presumably was repaired. This was a very dangerous, life threatening incident. Honda is supposedly going to fix this - hopefully - but what is my recourse, and should we drive this car" Will Honda provide us with a new car that has no issues or recalls" Please advise. Thank You, [XXX] My email is - [XXX]. Phone number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bristow, VA, USA

The contact leased a 2025 Honda CR-V. The contact stated that the vehicle was difficult to steer. There was no warning light illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer, where it was test-driven, and the contact was informed that no failure was found. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V744000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 500.

- Parlin, NJ, USA

I contacted the Honda dealership on November 22, 2024 regarding my recall and was told there was a waitlist. I followed up in December 2024 and was told there was still a waitlist. I called again on 2/4/2025 and was told that no parts for the recall have come in and that there is no ETA on it. The first contact that I made was more than 60 days ago.

- Edison, NJ, USA

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

- Glendale, CA, USA

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact was also informed by the dealer that the VIN was also included in NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for 24V744000 (Steering)

- Kodak, TN, USA

I received a recall notice (#24V-744). I have twice scheduled appointments with Honda of mentor (Ohio) to service the recall, and I have twice been cancelled, in that a "part" was unavailable. The service manager has promised to personally call me when the part is available. Meanwhile, I am driving a car with a "steering" problem, and I am concerned about safety. I assume that a recall for a steering issue is a serious matter. Is there any help for this problem? thank you.

- Shaker Heights, OH, USA

Has very stiff steering, hard to keep ca, R going straight, car wants to wander from side to side in lane. Has 400 miles on it.did this when new, getting worst every day.

- Worth, IL, USA

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Northbridge, MA, USA

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

- Lebanon, TN, USA

I was driving to the mailbox today and the car revved forward and the steering became hard to control and steer. This is the second incident. When I originally reported to the Supervisong Service agent at my Honda of Katy, Mr. John Kasimoff, he dismissed it since the "check engine light" did not turn off. He and the staff at Honda of Katy discouraged me from bringing in the car. I am afraid to drive the car in Texas. A car is necessary for my livelihood and to get around. Food shopping and to buy simple basic necessities require an automobile and can no longer afford taking Ubers and depend on the kindness of friends to assist me with deliveries and other transportation. The recall came merely days after purchasing my new car and it's suspect to me that no one at the dealership was unaware of ongoing issues when they keep contacting me about purchasing. Honda has yet to send information on when a possible solution for parts and service to my vehicle. They referred me to the Honda of Katy dealership but the dealership is referring me back to Honda Automotive. I need assistance because I want repairs and a full diagnostic made to my Honda CR-V hybrid Sport without any more delays.

- Houston, TX, USA

Our CRV hybrid is experiencing the sticking steering wheel issue. It takes force to move the steering wheel at freeway speeds. It is not included in the recall but clearly has the issue. Our local Honda service dealer blew us off and is unwilling to help.

- Cloverdale, CA, USA