10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #2

Mar 012025

CR-V

  • miles
After getting a tire rotation done for 2025 Honda CRV LX at 9199 miles at the dealership, when I took it out of their hands, I heard a consistent mechanical noise coming from one of the tires. I returned the car immediately back to the dealership to diagnose this issue. The dealership service center said that the car had a driver side broken wheel bearing, and it would take two days to get the part and fix it. I don't know if the dealership kept the broken part or threw it away. I regularly drive this car long distances on the highway, so having a broken wheel bearing puts me and other drivers at risk of a crash. The vehicle has not been inspected by others other than the dealership. There were no warning messages or other symptoms before. Only immediately after getting a tire rotation did this happen.

- Brooklyn, NY, USA

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problem #1

Dec 152024

CR-V

  • miles
I was driving to the mailbox today and the car revved forward and the steering became hard to control and steer. This is the second incident. When I originally reported to the Supervisong Service agent at my Honda of Katy, Mr. John Kasimoff, he dismissed it since the "check engine light" did not turn off. He and the staff at Honda of Katy discouraged me from bringing in the car. I am afraid to drive the car in Texas. A car is necessary for my livelihood and to get around. Food shopping and to buy simple basic necessities require an automobile and can no longer afford taking Ubers and depend on the kindness of friends to assist me with deliveries and other transportation. The recall came merely days after purchasing my new car and it's suspect to me that no one at the dealership was unaware of ongoing issues when they keep contacting me about purchasing. Honda has yet to send information on when a possible solution for parts and service to my vehicle. They referred me to the Honda of Katy dealership but the dealership is referring me back to Honda Automotive. I need assistance because I want repairs and a full diagnostic made to my Honda CR-V hybrid Sport without any more delays.

- Houston, TX, USA

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