10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 56,219 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2011 Cr-Z passenger cars with automatic transmissions the engine stall while the brake pedal is not pressed, there is a possibility that the engine control unit (ECU) software may cause the electric motor of the hybrid system to move the vehicle unexpectedly in the opposite direction of the selected gear. Additionally the electric power steering is draining new 12V batteries with less than a 6 months use (see attachment). Vehicle movement caused by engine stall and lack of power steering could increase the risk of a crash or personal injury to the persons in the path of the moving vehicle. There has already been a recall on 2011 Honda crz manual trans for the issue mentioned above.
- Stamford, CT, USA
Vehicle has periodically started exhibiting strange and dangerous issues with the electronic power steering (while stopped and at various speeds) and, of greater concern, when the computer is detecting issues it is not shutting down the eps system as it should but, instead, sporadically turns on and off even while in the middle of a turn. When this issue occurs it first starts by a momentary (or sometimes longer) flash of the eps indicator on the dash and there is a constant sound of relays clicking in the dash to the left of the instrument panel. This indicator light will randomly turn off and on with seemingly no reason and the steering becomes stiff, then light, and often will begin an assist in the middle of a turn which results in the vehicle veering deeper into the turn unless the operator responds quickly enough to pull it back to the correct position. These periodic issues can sometimes last 5 mins or can last an entire trip and occasionally the computer display will flash a message to check power steering but then usually immediately clear that message along with any errors. A mechanic was not able to reproduce the issue and was not able to locate any errors from the standard computer but did not have access to the proprietary Honda protocols and a dealer wants $120 just to connect the car to the computer. Additionally I asked if there was a way to disable the power steering completely so that the vehicle didn't over or under steer on me and the dealer said that this wasn't possible and that only the computer was able to disable the power steering if it detected a problem (which in my case it is only disabling momentarily which is creating an even greater hazard). My dealership seemed unconcerned with the safety hazard this creates and offered no reasonable path to investigate and repair.
- Gainesville, VA, USA
I had just bought this car in September, and on the morning of Wednesday November 26, 2014 it crashed. I was driving on the highway, I495-South. It was raining and I think the car hit a water puddle or sleet, and started fish tailing. I tried to get it back under control, and I did for a few seconds as it was trying to pull to the right. Then it just suddenly took off to the left, very strange, almost like there was either a wheel/tire issue, transmission, electrical or steering wheel.. whatever it was it seemed like it took over and just took off like a crazy horse to the left. I was lucky there were no cars to the left! the car just took off to the left as I held the wheel and couldn't get it under control, it drove through dividers into hov lanes and into concrete highway dividers. It was the scariest and most painful moment of my life, I have been physically and emotionally traumatized. Emt, ambulance, firetrucks and police arrived, and they had to cut off the roof to get me out because of severe back pain I couldn't move, was dizzy and couldn't breath well. I was taken to trauma in er and was hospitalized for 3 days. I fractured my spine, and was out of work for 2 months. I had a surgery, kyphoplasty, been going through physical therapy and now chiropractor. I will never be the same athletic person I used to be, it ruined my life. I am filing this complaint because I know for a fact, as I was behind the wheel, I felt this car, it was not a safe car, it has issues. I noticed you have a recall for 2011 models, for similar issues, as it can cause crash and injury. The seats are not safe, the car is not safe. I advice everyone against the purchase of this vehicle. This was the first accident in my life!
- Burke, VA, USA
- Woodstock, VT, USA