My family and I were recently stranded with our 1999 Honda Civic gx. It is a natural gas vehicle and would not start. After having it towed to a Honda dealer we were really worried because of the diagnosis. They said it was a short in the emergency shut off valve inside the natural gas tank. A short is caused by electricity traveling through a route that is not designed by the part and usually results in a spark. My family feels very fortunate that this did not result in a catastrophe at the natural gas station. It happened right after we filled up. We found out that the part is non-serviceable and that the service manager said there was nothing that could have been done to prevent the problem. I also found that it is an irreplaceable part and that the entire tank has to be changed which is quite expensive. We already contacted Honda directly without any resolve. My family and I wish to do all that we can to prevent this problem and possible damage or death to any other parties owning this vehicle.

- Clearfield, UT, USA