My grandmother stated that I needed to fix my air-bag because of the notification on CNN News. I took the car to Tom Benson Honda on Friday 12/5/14. The service department was very racist, and suggested that I go to Gunn Honda for the air-bag to be fixed, and to rent a car. Since I am pregnant, I did not wish to drive off the lot, without getting the air-bag fixed. The service department finally called Hertz Rent a Car across the street from Benson Honda.
I received 10 phone calls from John and Tobin in the service department that I needed to bring the rental car back because my air bag was fixed.
My grandmother received several phone calls stating that the rental car was to be turned in that night since my air bag was fixed. I returned the rental car on 12/6/14, and picked up my car, and was told by John that they only fixed the Inflater, not the air-bag. My grandmother is legally blind, and I am 7 months pregnant.
We were treated horribly at Tom Benson Honda, and since no African Americans work there, I now know why we were treated so bad.
My grandmother stated that I needed to fix my air-bag because of the notification on CNN News. I took the car to Tom Benson Honda on Friday 12/5/14. The service department was very racist, and suggested that I go to Gunn Honda for the air-bag to be fixed, and to rent a car. Since I am pregnant, I did not wish to drive off the lot, without getting the air-bag fixed. The service department finally called Hertz Rent a Car across the street from Benson Honda.
I received 10 phone calls from John and Tobin in the service department that I needed to bring the rental car back because my air bag was fixed.
My grandmother received several phone calls stating that the rental car was to be turned in that night since my air bag was fixed. I returned the rental car on 12/6/14, and picked up my car, and was told by John that they only fixed the Inflater, not the air-bag. My grandmother is legally blind, and I am 7 months pregnant.
We were treated horribly at Tom Benson Honda, and since no African Americans work there, I now know why we were treated so bad.
Ausset Culberson (AussetCulberson@yahoo.com).....314.605.0866
Zaundara Culberson(Zculberson@yahoo.com).....210.852.7530/210.589.9116
- aculbersontexas, San Antonio, TX, US