10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 11,400 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I bought the 2002 Honda Civic new in October. The first week I had it they had to replace the power steering rack as the car was making a horrible noise and was hard to turn. Then, on three different occasions the car simply would not start. It was parked all three times, I would get into the car and it would turn but not start. After sitting idle for about 30 minutes, it would finally start. The dealership could never duplicate the problem, so consequently it was not diagnosed or repaired. Then the car starting having problems with what I thought were the brakes. When I would slow down, the brakes would grab and I could feel a jolt. The brakes also felt spongy. I took the car in, and again, the dealership said they could not duplicate the problem. I finally insisted the dealership keep the car for a few days and drive it. As they were driving it out of their garage, the brakes totally failed. They replaced the master cylinder 2 times. The brakes still grabbed, so hard in fact, that both my husband and I have had drinks in our hands while driving and the drinks spilled on us. The dealership decided the grabbing was an erratic downshift of the transmission. Honda said and I quote: This is a normal problem with the Honda 2002 Civics. The dealership would not fix the car since it was a normal problem. I still don't know what a normal problem is! during this time, I began pursing the Oklahoma lemon law. I tried to have the dealership buy my car back and they said they couldn't because it had so many problems and they couldn't sell it as a certified used Honda. So, I have a new car that was a lemon from the day I bought it and the dealership nor Honda will buy it back!!!!!!!! Honda did give me their 100,000 mile warranty for free. Today, I took the car back in to the dealership as the brakes are grabbing harder. Tonda L. ames, Apr bartlesville public schools community relations supervisor 1100 S. jennings bartlesville, ok 74003 918-336-8600
- Collinsville, OK, USA
When the brakes were applied, the pedal traveled to the floor and a noise was heard.
- Katy, TX, USA
Windshield is cracked with no evident of debris from hwy. Dealer would not fix per the warranty! this is a 4 months old car. Also when apply brake. Loud noise from some kind of brake linkage system underneath the car. Dealer said it is normal for Honda..."?"
- Camarillo, CA, USA
Consumer states that when applying the brakes the vehicle brakes will skid when wet causing the vehicle accident. Dealer notified.
- Austin, TX, USA
- Asbury, NJ, USA