10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 8,912 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
- the contact says the front struts are leaking. His odometer currently has 32,000 miles. The car has been serviced once since the date of purchase and problem is still occurring. A mechanic said that the problem is normal.
- Garden City Park, NY, USA
Experienced severe front end vibration, had to replace left and right front struts and strut bearings. Honda was aware of this defect, cost should be covered under a recall.
- Nassau, NY, USA
While driving at about 50 mph hear a noise and lost control of the car. Still holding the steering wheel.
- Charlotte, NC, USA
Front strut failure on 2002 Civic coupe ex at only 47,000 miles. Charged for repair despite early strut failure being a known factory defect.
- Plymouth, MI, USA
My complaint is regarding the front left (driver's side) strut on a 2002 Honda Civic ex coupe. After a trip to the dealership for a routine oil change the service attendant notified me of the front left strut leaking oil and needed to be replaced. With as few miles as the vehicle has on it I feel something like this should not fail. My concern is the noticeable tire movement when driving at higher speeds and on rough surfaces. Honda's fix for the problem is replacing the strut with the exact same strut which numberous failures have occured. In my opinion it is a matter of time before this causes an accident due to loss of control of the vehicle.
- Welch, MN, USA
Creak noise from the rear of the car and a loud noise from left front. Honda dealer said mcpherson struts were leaking oil.
- Norwalk, CT, USA
I was hearing noises the passenger side of my 2002 Honda Civic. I took to heritage Honda in westminster, md to have them check it out. The dealership informed me the passenger side strut was defective and had to be replaced. It has been six weeks since the original complaint and the strut has not been replaced. I contacted Honda motor car in California, they admitted to a problem with the strut, but said it was not a defect or recall. I file a case with Honda. This a safety issue and should be addressed.
- Reisterstown, MD, USA
Took my 2002 Civic to the dealer for road vibration, audible popping from front end when applying the brakes (includes feeling the "pop" through the brake pedal) clunking and popping when turning the steering wheel, clunking and popping when encountering any bumps. Symptoms are getting progressively worse. Advised by dealer that this is a problem with the Civic......may take upwards of three weeks to get parts......may eventually turn into a recall.......meanwhile, contrary to anyone with any type of common sense, Honda expects us to keep driving the car. I asked if they would recommend anyone ignoring the symptoms, ...they said no!. but still expect me to drive the vehicle. Typical attitude that nothing will be done until someone gets killed!
- West Chester, OH, USA
The vehicle experienced severe vibration, the dealer stated the front struts needed to be replaced, however there was a nation wide back order.
- Glenshaw, PA, USA
Consumer was informed no parts available regarding the recall on the struts.
- Milford, CT, USA
Problems with right front strut. Dealer was contacted and stated and that they don't have the part on stock and they have a back order. Manufacture was contacted and has stated the same thing as the dealer.also stated that this only happens on the to door coupe ex. Ts no date yet for repairs.
- Milford, CT, USA
- Asbury, NJ, USA