10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
45,219 miles

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problem #4

Aug 192018

Civic

  • 142,000 miles
I have had my SRS light on since I purchased this car in July of 2017. My seat belts do not lock at the appropriate times. I was also involved in a wreck driving in rain on the interstate and hydroplaned. I hit a median going about 50 mph. No air bags ejected from the impact. The results of the impact were a dented fender, replacement of the driver side control arm, new ball joints, as well as a desperately needed tire alignment. I feel if this impact was hard enough to bend the control arm then my air bags should have ejected, but I'm no mechanic. Thank you.

- Castle Hayne, NC, USA

problem #3

Jan 052005

Civic 4-cyl

  • Automatic transmission
  • 23,877 miles
My daughter was driving a 2002 Honda Civic ex at 30 mph around a slight curve to the right. The car suddenly jerked hard to the right and went off the road into a utility pole. She had attempted to steer left but the steering was entirely non-responsive. This was not a skid situation. The steering did not respond. A witness to the accident stated that the right front wheel assembly appeared to be detached as the car went off the road.

- Hartsdale, NY, USA

problem #2

May 152003

Civic

  • Manual transmission
  • 15,000 miles
The car was purchased new on April 20, 2002. Since the very first day several problems were discovered which Honda has been unable to resolve. One ongoing problem is a vibration at 55 mph in the steering wheel, which Honda has attributed to a wheel balance problem and tire problem. The car has been serviced 14 times by Honda and Firestone (tire manufacturer) and merchant tire (balance). Honda tried to balance the wheels and after several failed attempts told me it was a problem with faulty tires (oem). Honda told me they could do nothing further about the problem and told me I had to take care of the problem on my own with the tire manufacturer despite the fact that the car was obviously still under Honda warranty. None of the balancing solved the problem and Honda told me it must be defective (original) tires. Firestone them replaced 3 tires under warranty and the problem still persisted. They attempted to balance the wheels 2 more times. I went back to Honda and they balanced the wheels again with no success and they would not investigate the problem further. There are several other problems. One is a problem with hissing and static in the radio reception when the rear window defogger is on (since new). Honda replaced the radio and defogger switch but the problem is still there. Another problem is a visibility problem in the rear window (since new). A hazy sticky film develops on the rear window. It is very difficult to clean with household glass cleaner. Another problem is that the original Honda floor mat wore right through when the car was not even a year old. I had to purchase a whole set for about $90. The drivers seat upholstery also began to wear prematurely. Another problem that developed over the past year is a damp moldy musty odor coming from the air conditioner/heater vents. The odor is sometimes strong and when I turn on the ac or heater it makes me cough and feel ill. I am very disappointed in the quality of this vehicle.

- Alexandria, VA, USA

problem #1

Feb 062003

Civic 4-cyl

  • Manual transmission
  • miles
I would like to file a formal complaint against grace Honda located at 345 el camino real, san bruno ca. Last 11-03-02 my husband enrique lim purchased a brand new Civic Honda si. Grace Honda had pre-installed after market wheels and tires. This modification was not approved by the manufacturer Honda. 02-06-03 I brought back my brand new vehicle to grace Honda complaining that my two front tires have several bubbles on the wall of the tire. I informed grace Honda that these after market tires and wheels mis-match odd sized rim and tires will cause potential tire explosions, serious injuries or death. 02-07-03 sales mgr. Roman tioseco and bobby quema refused to replace these faulty poor quality products. They stated that these wheels and tires were not covered under warranty. Grace Honda said that these wheels and tires were more susceptible to damaged caused by road hazards, pot holes and uneven street pavement. I requested grace Honda to replace these after market wheels and tires and install the original Honda equipment but they refused to resolve these serious safety issues. Grace Honda modified the vehicle original equipment to mislead consumer that they replaced the original equipment and convinced me that they installed a better quality tires which I payed additional $ $1,595. Grace Honda did not disclose that these wheels and tires were more susceptible to damage caused by road hazards, pot holes and uneven pavement.grace Honda were engaged in very unfair business pratices, gross reckless negligence and having no regards for safety. My vehicle is only three months old but the vehicle has become a ultimate lemon because they modified the wheels and tires and installed poor quality produts. These wheels and tires will explode anytime and will cause serious injuries and deaths. Grace Honda informed me last 02-28-03 that they will not replace the wheels and tires.

- Daly City, CA, USA