10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
24,500 miles

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problem #2

Feb 282010

Civic

  • 14,000 miles
Currently I have 32,277 miles and don't drive it, it's not safe to drive. I take a bus :) 1# trans locked at 60mph on hwy and caused almost a fatal crash! at 23,000 miles. Car was able to drive up to 15mpg having appx. 6000rpms. Car left at dealership and only PCM software was upd. No lockups are occurring, but trans is weaving, harsh start/stop often!/unexpected shutdown. Dealership found service bulletin #08-014 (harsh engagement), upd. The on board computer and symptoms are much worse than previously. Lower mpg ( 25-28 ), much worse performance, unexpected battery discharge, weaving, low accel. Dealer duplicated problems, but said "it's ok" and problems is untouched. Since they updated the system, the hybrid option is not kicking in as before. Prev. I was able to drive slowly only on hybrid, now I can't. no actions are taken to resolve the issue. Once they changed the ima batt pack, but this did not help and I see not a difference. Complained again, and absolutely no response. Brakes are malfunctioning. Brake fluid is missing, dealer said "[xxx], it's a mystery". depending on outside temp, battery charge level and car temp breaks work diff! occasionally while slowing down, the battery level reaches full and you must press the pedal as hard as you can to stop. This has caused small crashes and once brakes did not work, or I pressed too lightly ( cold outside with full battery ) and unfortunately I couldn't stop on time and ran over a pedestrian. She is badly injured and suing my insurance company! dealer rec. To "change car, better to buy not a Honda and don't bother them if nothing is broken." Police report ready to present. These are only the major issues I'm having. I would need much more space to write 20 pgs essay. Minor issues: - super fast tire wear ( after 20,000 ) and now again at 32,000 - not working climate ctrl system - check engine, ima light, brake system and airbag lights on. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chicago, IL, USA

problem #1

Jul 062009

Civic

  • 35,000 miles
1. after normal 30K mileage service and tire rotation/balancing 5/23/2009, with highway handling car shook extremely and wobbled at speeds 60 and above, pulls to the right going downhill. 2. problem remains with 2008 hybrid past 35K, reproducible at highway speeds (60mph-70 mph, 2000 RPM to 2500 RPM) going on straight stretch and downhill. Front of car pulling sideways is reproducible in rain or when breaking going down low/medium grade hill. 8/18, the problem continues to occur, is a safety concern when on highway, especially going downhill or on straight stretch. 3. reported to dealer, went in for check, dealer contacted warranty and replaced transmission fluid. Problem still occurs, dealer recommends change front tires now as tires rippled between May 23rd and June 3rd, 2009. Paid for 2 new tires to replace old per dealers recommendation Friday 6/11. Dealer goes through extended warranty to replace transmission 6/11. The problem dissipated 30%,but shaking occurs. Return vehicle to dealer to verify if software updates were made 6/24 after transmission was replaced. Dealer made software update 7/6 received car back and problem showed up within a day. Reported issue. Dealer received Honda recommendation to disconnect egr valve 7/31. Problem reduced by ~20% but still remains at 60mph etc. 8/8 follow-up with concern of driving in rain dealer recommends contacting Honda corporate customer service. Dealer contacts factory rep, whose recommendation is there is nothing further that can be done. There was no inspection made for any joint/bolt/belt slippage etc. Honda customer service contacted dealer and factory representative and stated nothing else can be done 8/18 as F.rep has closed the case, cannot override F.rep, and does not have statistics to confirm either way whether the problem exists in other 2008 hybrids with similar mileage. Dealer is unaware of the root of shaking/steering problem (software/D/drivetrain/cooling/exhaust just a worn belt loose bolt etc.).

- Clayton, CA, USA