7.7
pretty bad- Typical Repair Cost:
- $660
- Average Mileage:
- 45,400 miles
- Total Complaints:
- 46 complaints
Most common solutions:
- not sure (22 reports)
- replace tires (9 reports)
- get alignment and 4 new tires for 1 year old car! (2 reports)
- replace right rear tire (2 reports)
- replaced all 4 tires, realign, upper control arm kit (2 reports)
- replacement of the control arm, tires (2 reports)
i have bought this Honda and from day one I have this issue brand new rent to own. As I have to do a lot of highway, I find that each time I switch my the rear tire would wear out within 2 months. After that it would sound like I am driving an airplane. After about 4 months the noise would get so bad I have to switch the tires.
I went to the Honda dealer I got the car from and they told me they never heard of this issue. I checked online and I see there was recalls for 2005 to 2007 only. Anyways so far I have had to switch my tires every few months. So basically each year I would switch 2 or 3 sets of tires. which I must say this is the most expensive care I have gotten.
My family has used Honda for over 25 years and will never get another Honda again. Also the tire wear is faster if you're doing highway driving and will not appear as much if your only doing in city driving. It is the rear right hand tire that wears out and it is uneven like waves.
- dcheng, Frankford, ON, Canada
For several years, my tires have been replaced FAR too often, the tires regularly have low pressure, the car shakes like a freight train, and it sounds like I'm flying in a helicopter. All of this, and the worse was yet to come. I was driving home from work and suddenly the car jerked left, then right, then left and I immediately pulled over. Upon inspection, I saw that the rear wheel appeared to be falling OFF the car. The tire appeared intact and after looking underneath, I saw that the REAR UPPER CONTROL ARM was snapped in half. Evidently this is a problem that occurred in several Honda models and there was a class action lawsuit. Naturally, they were replacing the control arm in 2007-2008 and my car is a 2009. The problem has NOT BEEN FIXED and Honda should be ashamed that they are putting lives in danger. Luckily, I was able to pull over in time and the rear bumper didn't smash into the ground. The tow driver had to take great car while getting the car on and off the tow truck because with each tire rotation the wheel cambered out and the rear bumper got closer and closer to the ground. I haven't contacted Honda yet, but I am sure they will decline any reimbursement despite this clearly being a defect.
- Jennifer H., Danvers, MA, US
Since purchasing our 2009 Honda Civic new, we have purchased 17 replacement tires due to premature uneven wear at a cost of $2,990.63. According to our tire dealer, the uneven wear is caused by defective rear control arms which cause the rear wheels to lean inward. We have consistently purchased Michelin replacement tires with a warranty of at least 90,000 miles.
The vehicle currently has 153,000 miles, almost entirely highway miles. This vehicle should have required only one set of replacement tires to date. In addition, we have had the rear alignment checked on the vehicle approximately every six months in an effort to keep it properly adjusted between replacements and prevent the premature wear. On the tire dealer's recommendation, we have now had a rear replacement camber arm kit installed on the vehicle, at a cost of $767.00, which includes yet another new replacement tire. In total, since purchasing this vehicle, we have incurred expenses in an amount in excess of $3,000 not including the cost of routine alignment/balance checks. Honda has not acknowledged our written concerns or requests for reimbursement of these expenses.
Update from Mar 31, 2015: I finally was able to speak with a Honda representative. According to the rep, in order for Honda to even consider a claim for reimbursement for installation of the control arm kit to fix the problem, all service work must be done by an AUTHORIZED HONDA DEALER. Any replacement tires have to be purchased from and installed by an AUTHORIZED HONDA DEALER. Due to the ridiculous cost of replacing so many tires from an authorized dealer, we purchased our tires from and had the control arm kit by an independent tire dealer at a much lower cost, thus barring us from making any sort of claim for reimbursement of either the control arm kit or the 18 tires, which I learned only after the fact. I am not convinced Honda would have provided any compensation or reimbursement even so, but that's what I was told by the representative. In addition, the vehicle VIN has to match one identified by the Settlement Administrator as a vehicle included in the class action settlement, which ours did not. Therefore our vehicle is deemed by Honda to not have the defect. So, if you are considering having the control arm kit installed, be sure it is done by an AUTHORIZED HONDA DEALER and you have good documentation from them.
- Sheri S., Canton, KS, US
Bought a new 2009 Civic DX and had a right rear tire shimmy that started at about 30,000 kilometers. The rear tires were wearing slightly more on the inside and overall much faster than the fronts. Honda, in Steinbach MB suggested i buy 4 new tires for $650 plus taxes and that there was nothing wrong with the alignment. I argued and disagreed at the time, went and bought 2 rear tires only (somewhere else) and continued driving with the front tires - No I did not ever rotate the tires, and you should not have to - the front tires lasted to 70,000 kilometers without any issue. Since then I have put on high quality tires but every time the right rear starts to shimmy although they now last to about 50,000 to 70,000 kilometers. Unbelievably poor support for what is supposed to be a good car mfg.
I just put on my 4th set of rear tires at 189,000 kilometers - on my dime. I also know I am usually very easy on tires and with all my other vehicles have no problem making 100,000 to 120,000 on a set of tires. In fact i am getting about 100,000 kilometers on the front of my civic.
- Glen K., Kleefeld, Manitoba, Canada
Back in March 2013, i began having tire pressure/wear issues. I live in New England and put 4 snow tires on around d November and take them off around April. Continually, I have had to purchase tires due to wear. My auto garage, whom I have gone to for several years have advised me that it is unusual to go through tires on a vehicle as often as I do. I purchase good tires, as I am a critic of "you get what you pay for". During the last year, my tire pressure issues have turned into needing patches. I have been told this is common for civics. Are you kidding me? I went to another garage closer to my office, since I had the same issue again. This time I needed 2 more patches in the rear tires. One happened to be the same tire that was previously patched 3 months earlier. When I asked why I was told, this is common with civics. These garages are 20 miles away from Each other. This is ridiculous!
- Sue D., Torrington, CT, US
We have had to purchase an unbelievable number of tires (inc. Michelins) with flat spots or irregular wear patterns, and also paid for many alignments, since we first had this problem way back in 2009 - we are busy people and just patched thusly to move on.
Our local mechanic finally advised us a few days ago this problem was due to control arms interaction with tires he would solve for $842.79, that he said are a known problem with our make/model/year Honda Civic.
- Cathy C., Warrior, AL, US
Back in June 2013, my Honda was brought to McGrath Honda in Chicago with a concern about the alignment of the vehicle. It was found out the right rear control arm of the vehicle was causing the premature tire wear.
Last week I had 4 new tires installed on the vehicle and also had the alignment checked at 2 different shops (NTB & alignment specific vendor). The NTB shop stated the camber on the right rear of the vehicle was at -1.5†which classified as out of spec/borderline. The other shop stated the Right Rear Camber out by -1.6â€. I purchased the alignment at the alignment specific shop and was informed by the shop owner the alignment could not have been completed due to the right rear control arm not being self-adjusting.
This is the exact reason why I brought the vehicle back to McGrath on 4/21/14 because the part installed was under the OE 12/12 warranty. In addition to calling the dealership and setting the appointment, I called Warranty Solutions, which is the company I have my extended vehicle warranty through. It is also the company that the dealership provided when I purchased my vehicle back in 2011. According to the warranty company, they advised me to work with the Service Manager of the dealership to seek satisfaction since $1100 was spent on the repair of my vehicle (in which $100 was out of my pocket for the deductible).
While talking with the Service Manager @ McGrath (Bob), I explained to him my concern about the alignment issues and provided him copies of the alignment print outs from the other vendors prior to coming to the dealership. Bob advised me that the right rear control arm does not have any adjustment available on it and I informed him that since the new tires were put on the vehicle the alignment needs to be adjusted properly due to the fact the right rear wheel clearly has an issue that needs to be address.
While looking at the invoice from the repair made in June 2013 (at McGrath) the same OE part was installed on the vehicle that was on the vehicle prior to the repair in June 2013. I also asked Bob what am I to do when the vehicle gets 6k miles on it and then I’m back at McGrath for the same concern? He said "well, we will see at the time."
According to the alignment print outs that I have (one from June 2013 prior to the repair at McGrath and the other from April 15, 2014) the right rear camber angle/spec was at -1.5†which was is the reason why I have replaced 2 right rear tires prior to coming to the shop. Since the dealership is not stepping to assist me with addressing this concern, it leaves me no choice but to contact Honda Customer Service to file a complaint.
According to Service Manager (Bob) my vehicle was put on the “high-tech†alignment rack. The specs on the right rear of the vehicle -1.0†which in my opinion is hard to believe as Bob specifically told me the right rear control arm was not adjustable. I have never had seen that big of a difference unless the alignment tech leaned on the tire to make the vehicle pass or falsified the number that were handwritten on the paper giving to me.
I have been nothing but professional to the Service Manager and dealership. After I left the dealership yesterday, I took my vehicle to the Goodyear facility down the street from McGrath and had the Alignment checked. The Goodyear provided me with a spec of -1.2†and I do have the print out.
In addition, I took my vehicle back to the alignment specific facility that original checked my vehicle, which brought about this concern and they measured -1.5â€. I require my vehicle to be fixed with the proper settings and/or parts that will allow me to prolong the life of my tires.
In the case of my Honda, this vehicle is the 8th generation model and I have read my complaints online from Honda forums to other Honda specific resources, which have notated this exact concern. I do know the 8th generation Honda spans from 2008 to 2011 meaning these entire vehicles have the same rear end parts. I do know there is an aftermarket part with adjustments on it that can be installed which I know your dealership is more than capable of obtaining said part.
I am not here to tell anyone how to do their job or flash my credentials; I am simply asking for what is right and just. Even if I let my vehicle go which I don’t choose to, within 6k miles or so I will not be able to continue to properly have my tires properly rotated which will then involve the same scenario a I spoke about above.
- Michael F., Broadview, IL, US
Problem started a few months ago with an occasional noise that would emit from one of the tires is what it sounded like. Over the course of the past month, the noise has gotten so much louder that you have to increase the volume at which youre speaking, even without the radio on, to be able to hear. Along with the noise, there is a noticeable vibration in the drive that you can feel in the steering wheel. Braking has gotten increasingly difficult, at times feeling like the wheel is going to come lose with all the vibrations. I had the car inspected while getting my last oil change done at firestone and they had mentioned the tires were cupping, and that it appeared as if rear shocks were worn. Plan on contacting a honda dealership near me in waldorf, on a separate note, i would not recommend anyone to the pohanka dealership in clinton as their customer service as it relates to taking care of problems with your vehicle is terrible.
- senger, Waldorf, MD, US
Rear tires begin to cup after 20,000 miles. This is the 3rd time this has happened. I brought car to Honda service shop the first time and was told it was normal wear. The second time this happened I was told by a private shop I needed new shocks in back which I had replaced. This is the3rd time I am replacing the rear tires and have the feeling I am doomed to repeat this action ever 20,000 miles. I just found out about the service bulletin regarding this problem and am finding I have no recourse since my car is out of warranty with high mileage and there was an expiration date on the service bulletin. The worst part is, it seems Honda knew about this problem when I took the car to them in the first place, 3 sets of tires ago and while the car was still under warranty.
- rpalandro, Folsom, PA, US
premature tire wear, original tires only wore to 22,000, brand new Michelin Aqua Treds rear tires are wearing badly from the inside on the rear tires. I believe it is because of the control arm issue that is affecting 2006-2008 Honda Civics
- Allen S., Lakeville, MN, US
I recently had my oil change at firestone & where i purchased my tires a while back & the guy told me he wouldn't rotate my tires until i had an alignment. So told i went to the alignment shop and the the older guy said it's not the alignment its your rear left arm thing that is making your tires wear all over. This is a costly expense of 500.00 to have done. I only drive 17 miles to work they should not be wearing like this at all. Phil's alignment guy said this has always been an issue with Honda Civic don't under why these cars have not been Recalled. There has been several other owners in his shop with the same problem and had no idea of this issue with the car.
If honda is aware of this problem with their cars I feel they should be lieable for this as well. I am sure many customers like my self aren't aware of this until is it directly pointed out. If the truth is known many customers probably just keep buying new tires and never come to think of that they actually have a problem with these car/rear ends.
I do not feel that i need to pay to have this fix this is on Honda. I have a set of new tires and only to have them to be wearing due to a default with honda's defect. I want it fix or i will contact our WSOC action.
- Sharon B., Concord, NC, US
Car makes a noise while driving because the wear on the tires is uneven. The dealership has aligned it but not making a difference.
- hez7603gmail, St. Petersburg, FL, US
PROBLEM WITH MY Honda CIVIC 2009 .....Since I bought my car in October of 2009 I'VE CHANGED MY all season TIRES one time BECAUSE THEY were UNEVENLY... USE...and IN SEPTEMBER 2013 I 'm about to get a new set of wheels........
.The tires dont last more then +/- 30000 miles.........
Honda has issue a TSB 08-001 bulletin for 2007 and 2008 Civic concerning the Upper rear Control Arm that could cause the tires to use unevenly. But there is no such bulletin for my 2009 Civic......
- gdobson, Blainville, Quebec, canada
I took my Honda to the dealer they said it was because I burnt tire, ridiculous I don't do that, they said it was my fault so I have had two sets of new tires since then. The tire people said it looked like a manufacture problem but the dealer said it was not. So what can I do? I don't want to buy tires every so often... The tires wear out more it the back I still have the tires saved if someone wants to see them I just never had a car where the tires were wore out that fast. I bought the car with zero miles the car now has 53 thousand so can someone tell me what I can do.
Thank you
- Rosalba R., Moses Lake, WA, US
Car is exhibiting a "chugging" feeling and a vibration which feels like it is coming from the rear. Just replaced crummy original equipment tires last year with a good set of Michelins and it was an improvement. Now notice that highway driving there is a definite vibration that could be related to the camber problem I have heard about.
- Robert T., Carlsbad, CA, US
We have replaced the tires on this vehicle once for each year that we have owned it - and we bought it new in 2009. I was told the first time the rear control arms were defective, causing the camber to go out of adjustment, resulting in uneven tire wear. They suggested the fix for this was to replace the control arms with a replacement kit, at a cost upwards of $250, but we were given differing opinions as to its effectiveness, so thus far we have elected not to do the replacement. It was also suggested that I have the rear alignment checked/adjusted every 2-3 months, which I have done. But I've just now been told that a tire I put on 9 months ago is already worn out, despite having the rear alignment checked twice during that time.
Honda needs to (a) provide replacement rear control arms for the 2009 Civic, (b) cover the cost of the part and its installation, and (c) cover the cost of one new set of tires post-repair. I understand there is a lawsuit pending or recently settled for Civics of model years 2006-2008, but I know from speaking to my tire shop they have seen a number of 2009 models with the exact same problem, so either this model year needs to be added to the lawsuit, or another filed to include this year.
We are Honda loyal and have owned them exclusively, but have never had this kind of problem before. I very much like the vehicle in very other aspect but have seriously considered trading it in for this issue alone. Hopefully Honda will do the right thing here and keep its loyal customers loyal.
- Sheri S., Canton, KS, US
16 year old daughter was returning with the vehicle and rear tire that was new went flat. Upon replacing the rear tire I realize how uneven the wear was... It ended up rupturing on the inside. I replaced the tire and now its doing it again and is VERY loud at highway speeds..
- Tony D., Amelia, OH, US
I'm on my 2nd Honda Civic, a 2009 EX I purchased in 2010 with 17k miles on it. Previous I had a 2006 LX that I purchased new from a dealer. The '06 had a straight xmission and I loved that car (I live in the mountains of southern AZ) except for the road noise and a cupping tires issues that was finally resolved after the car was out of official warranty, but at no cost to me. Put 75,000 miles on it in 3 years, but then my wife began complaining about her knee and the clutch (we're in our mid-70's) so we sold it and bought the 1 year old '09 with auto xmission from a private party. Once again, I don't like the amount of road noise, and when I inspected the rear tires today, lo and behold the inner 1 1/2" of the rear tires were significantly more worn than the rest of the tire. (I guess I'm a slow learner.) Doing some internet research, I read that Honda came up with a fix to the rear upper control arms sometime in 2008, and I also read that even when these arms are replaced with the fix the problem doesn't always go away. With my 2006, I didn't keep it long enough after the rear upper control arms were replaced to know if it really was a long term fix. I do know it immediately reduced the road noise transmitted into the cabin. My opinion is although the problem isn't as severe as it was on the '06, it is the same problem - lots of noise and cupping tires. I can't hardly believe that Honda didn't come up with a thorough fix after 3 years, but they didn't.
- Richard O., Nogales, AZ, US
I brought my car in to have the alignment serviced and bought 4 new tires due to the wear that's being caused by this issue. Now I find out that the reason the alignment only lasts for a week or two is because the real issue is the rear control arms... This is unbelievably aggravating and very unsafe to drive myself and children around in.
- Alissa G., Little Falls, US